Odd Incomplete Guide Data Problem

Global guide related discussion. All Windows versions.

Re: Odd Incomplete Guide Data Problem

Post#21 » Fri Jun 09, 2017 6:17 pm

JohnW248 wrote:
Open an elevated command prompt (if you have a C:\ icon on your start menu, right click it and run as administrator).

This will open C:\Window\sustem32\

type a space and then "CD C:\Windows\ehome"

That will change your path to the Ehome directyory

Now type the following command: "mcupdate.exe -uf -dbgc"


Thanks for posting this.

This seemed to have corrected a troublesome recurring problem whereby immediately after the resumption of most if not all guide outages my main Media Center system would only download partially complete guide data. More specifically the local affiliate channels for all sources (ATSC, CableCard and Hauppauge HD PVR via Cable Box) such as CBS, NBC, ABC and so on were missing. Guide data for all other cable cable channels were fine.

The only way I could find to correct this was to run objectstorerecovery which more often then not would require setting up Media Center again for live TV.

Once again, Thank you!
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Joined: 13 September 2015

Post#22 » Mon Jul 10, 2017 3:19 am

The title of this fits my problem, but the symptoms are somewhat different and the steps that resolved it for OP did not work for me...

Starting several weeks ago channels in the guide were not showing programming out the usual two weeks. When I selected to update the guide an error occurred. Now we're in the "No Program Data" zone, but the weird thing is that some channels have programs listed but most channels above 544 show "No Program Data".
Windows 8.1 Pro with Media Center
WMC 6.3.9600.16384
HDHomerun Prime with Comcast CableCARD

Removing WMC from Windows Features and emptying ProgramData\Micrososft\eHome
Running through TV Setup multiple times
Rolling back Windows Update to prior to when the problem started
The steps above for flushing the DNS etc.

Thanks for any insights...
Posts: 1
Joined: 10 July 2017

Post#23 » Mon Jul 10, 2017 5:07 am

See this thread for exhaustive coverage of the Guide data problems:
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Location: Longmont, CO
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