No support for Windows 8.1 WMC anymore!!!!

[richard1980]

Any chance you can upload one of those videos somewhere so I can test it? I'd let you test one of my sample recordings, but they're all protected.

[barnabas1969]

Any chance you can upload one of those videos somewhere so I can test it? I'd let you test one of my sample recordings, but they're all protected.

I zipped the three recorded TV files, uploaded them to Google Drive, and shared them. The main reason I zipped them is just so that I only had to upload one file, but it also saved almost 20MB. The zip file is 475MB.

You can download it at the link below. Click the link and then click the Download button.

https://drive.google.com/file/d/0B9v3S7 ... sp=sharing

EDIT: I created the file with 7-Zip, but you should be able to open it with WinZip also, and Windows should recognize it as a "compressed folder" or whatever it usually says.

EDIT2: I just realized that you asked for "one" of those files, and I remember that you have a monthly cap on your Internet service. Let me know if you would prefer only one of them. Well, I've decided to just upload all three files separately so you can choose. I'll post the three links in my next post.

[barnabas1969]

EDIT: Upon further inspection, the Hockey clip is MPEG-2, not MPEG-4/H.264/AVC. I just trusted the person who uploaded it that it was H.264, but it's not. So, you should test the other two clips instead. I tested all three on my new PC, and they all work fine.

OK, here they are. The soccer clip has the most motion. The hockey is next, and pet TV has the least motion.

Hockey:
NHL Hockey_WESHDT_2014_01_26_12_41_42.wtv 123MB NOTE: This one is NOT MPEG-4/H.264. The other two below are MPEG-4/H.264.
MediaInfo:

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.64">
<File>
<track type="General">
<CompleteName>C:\Users\username\Downloads\NHL Hockey_WESHDT_2014_01_26_12_41_42.wtv</CompleteName>
<Format>MPEG Video</Format>
<Format_Version>Version 2</Format_Version>
<FileSize_String>123 MiB</FileSize_String>
<OverallBitRate_Mode_String>Variable</OverallBitRate_Mode_String>
</track>

<track type="Video">
<Format>MPEG Video</Format>
<Format_Version>Version 2</Format_Version>
<Format_Profile>Main@High</Format_Profile>
<Format_Settings_BVOP_String>Yes</Format_Settings_BVOP_String>
<Format_Settings_Matrix_String>Default</Format_Settings_Matrix_String>
<Format_Settings_GOP>M=3, N=24</Format_Settings_GOP>
<BitRate_Mode_String>Variable</BitRate_Mode_String>
<BitRate_Maximum_String>24.0 Mbps</BitRate_Maximum_String>
<Width_String>3 698 pixels</Width_String>
<Height_String>3 638 pixels</Height_String>
<DisplayAspectRatio_String>1.016</DisplayAspectRatio_String>
<ActiveFormatDescription_String>Pillarbox 4:3 image</ActiveFormatDescription_String>
<FrameRate_String>60.000 fps</FrameRate_String>
<ColorSpace>YUV</ColorSpace>
<ChromaSubsampling>4:2:0</ChromaSubsampling>
<BitDepth_String>8 bits</BitDepth_String>
<ScanType_String>Interlaced</ScanType_String>
<ScanOrder_String>Top Field First</ScanOrder_String>
<Compression_Mode_String>Lossy</Compression_Mode_String>
</track>

<track type="Text" streamid="1">
<ID_String>CC1</ID_String>
<Format>EIA-608</Format>
<MuxingMode>A/53 / DTVCC Transport</MuxingMode>
<BitRate_Mode_String>Constant</BitRate_Mode_String>
<StreamSize_String>0.00 Byte (0%)</StreamSize_String>
</track>

<track type="Text" streamid="2">
<ID_String>1</ID_String>
<Format>EIA-708</Format>
<MuxingMode>A/53 / DTVCC Transport</MuxingMode>
<BitRate_Mode_String>Constant</BitRate_Mode_String>
<StreamSize_String>0.00 Byte (0%)</StreamSize_String>
</track>

</File>
</Mediainfo>

Pets TV:
Pets TV_PETSTV_2013_10_18_20_59_48.wtv 182MB
MediaInfo:

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.64">
<File>
<track type="General">
<CompleteName>C:\Users\username\Downloads\Pets TV_PETSTV_2013_10_18_20_59_48.wtv</CompleteName>
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<FileSize_String>182 MiB</FileSize_String>
</track>

<track type="Video">
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<Format_Profile>High@L4.0</Format_Profile>
<Format_Settings_CABAC_String>Yes</Format_Settings_CABAC_String>
<Format_Settings_RefFrames_String>4 frames</Format_Settings_RefFrames_String>
<Width_String>1 920 pixels</Width_String>
<Height_String>1 080 pixels</Height_String>
<DisplayAspectRatio_String>16:9</DisplayAspectRatio_String>
<FrameRate_String>29.970 fps</FrameRate_String>
<Standard>Component</Standard>
<ColorSpace>YUV</ColorSpace>
<ChromaSubsampling>4:2:0</ChromaSubsampling>
<BitDepth_String>8 bits</BitDepth_String>
<ScanType_String>MBAFF</ScanType_String>
</track>

</File>
</Mediainfo>

Soccer:
La_Liga_World_BEIN1HD_2013_10_22_19_01_13.wtv 189MB
MediaInfo:

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.64">
<File>
<track type="General">
<CompleteName>C:\Users\username\Downloads\La_Liga_World_BEIN1HD_2013_10_22_19_01_13.wtv</CompleteName>
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<FileSize_String>189 MiB</FileSize_String>
</track>

<track type="Video">
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<Format_Profile>High@L4.0</Format_Profile>
<Format_Settings_CABAC_String>Yes</Format_Settings_CABAC_String>
<Format_Settings_RefFrames_String>4 frames</Format_Settings_RefFrames_String>
<Width_String>1 920 pixels</Width_String>
<Height_String>1 080 pixels</Height_String>
<DisplayAspectRatio_String>16:9</DisplayAspectRatio_String>
<FrameRate_String>29.970 fps</FrameRate_String>
<Standard>Component</Standard>
<ColorSpace>YUV</ColorSpace>
<ChromaSubsampling>4:2:0</ChromaSubsampling>
<BitDepth_String>8 bits</BitDepth_String>
<ScanType_String>MBAFF</ScanType_String>
</track>

</File>
</Mediainfo>

[richard1980]

Thanks. Both of the above files play fine on my system. However, the MPEG-4 streams coming from my cable company do not.

Despite being copy protected, MediaInfo can read my recordings. Here are two samples:

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<Complete_name>E:\Recorded TV\Dogma_INDIEHD_2014_02_07_05_54_00 2.wtv</Complete_name>
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<File_size>50.0 MiB</File_size>
<Law_rating>R</Law_rating>
</track>

<track type="Video">
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<Format_profile>Main@L4.0</Format_profile>
<Format_settings__CABAC>Yes</Format_settings__CABAC>
<Format_settings__ReFrames>3 frames</Format_settings__ReFrames>
<Width>1 920 pixels</Width>
<Height>1 080 pixels</Height>
<Display_aspect_ratio>16:9</Display_aspect_ratio>
<Frame_rate>29.970 fps</Frame_rate>
<Standard>Component</Standard>
<Color_space>YUV</Color_space>
<Chroma_subsampling>4:2:0</Chroma_subsampling>
<Bit_depth>8 bits</Bit_depth>
<Scan_type>Interlaced</Scan_type>
<Scan_order>Top Field First</Scan_order>
<Color_primaries>BT.709</Color_primaries>
<Transfer_characteristics>BT.709</Transfer_characteristics>
<Matrix_coefficients>BT.709</Matrix_coefficients>
</track>

<track type="Text" streamid="1">
<ID>CC1</ID>
<Format>EIA-608</Format>
<Muxing_mode>SCTE 128 / DTVCC Transport</Muxing_mode>
<Bit_rate_mode>Constant</Bit_rate_mode>
<Stream_size>0.00 Byte (0%)</Stream_size>
</track>

<track type="Text" streamid="2">
<ID>1</ID>
<Format>EIA-708</Format>
<Muxing_mode>SCTE 128 / DTVCC Transport</Muxing_mode>
<Bit_rate_mode>Constant</Bit_rate_mode>
<Stream_size>0.00 Byte (0%)</Stream_size>
</track>

</File>
</Mediainfo>

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<Complete_name>E:\Recorded TV\Coming Home_RETROHD_2014_02_07_05_24_00 2.wtv</Complete_name>
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<File_size>53.5 MiB</File_size>
<Law_rating>R</Law_rating>
</track>

<track type="Video">
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<Format_profile>Main@L4.0</Format_profile>
<Format_settings__CABAC>Yes</Format_settings__CABAC>
<Format_settings__ReFrames>3 frames</Format_settings__ReFrames>
<Format_settings__GOP>M=4, N=32</Format_settings__GOP>
<Width>1 920 pixels</Width>
<Height>1 080 pixels</Height>
<Display_aspect_ratio>16:9</Display_aspect_ratio>
<Frame_rate>29.970 fps</Frame_rate>
<Standard>Component</Standard>
<Color_space>YUV</Color_space>
<Chroma_subsampling>4:2:0</Chroma_subsampling>
<Bit_depth>8 bits</Bit_depth>
<Scan_type>Interlaced</Scan_type>
<Scan_order>Top Field First</Scan_order>
<Color_primaries>BT.709</Color_primaries>
<Transfer_characteristics>BT.709</Transfer_characteristics>
<Matrix_coefficients>BT.709</Matrix_coefficients>
</track>

<track type="Text" streamid="1">
<ID>CC1</ID>
<Format>EIA-608</Format>
<Muxing_mode>SCTE 128 / DTVCC Transport</Muxing_mode>
<Bit_rate_mode>Constant</Bit_rate_mode>
<Stream_size>0.00 Byte (0%)</Stream_size>
</track>

<track type="Text" streamid="2">
<ID>1</ID>
<Format>EIA-708</Format>
<Muxing_mode>SCTE 128 / DTVCC Transport</Muxing_mode>
<Bit_rate_mode>Constant</Bit_rate_mode>
<Stream_size>0.00 Byte (0%)</Stream_size>
</track>

</File>
</Mediainfo>

The only things I see different about my recordings are the inclusion of the text tracks and scan type being set to interlaced instead of MBAFF.

[barnabas1969]

Interesting. I didn't know what MBAFF stands for, so I had to look it up. It stands for MacroBlock-Adaptive Frame/Field coding. Essentially, it means that each frame in the video can be a mix of progressive and interlaced. It sounds like it's superior to pure interlaced for video that may contain fast motion scenes. It seems to me that MBAFF would be more difficult to decode than interlaced, but it could be the thing that makes the difference with the Intel video driver and/or hardware.

I wonder if the copy protection is part of the problem. It would be good to know if anyone can watch a pure interlaced H.264 video that is not encrypted/copy-protected.

[barnabas1969]

cmax,

Can you install a program named MediaInfo? You can find it here:
http://www.videohelp.com/tools/MediaInfo

When you install it, choose the "Express (recommended)" installation.

After you have installed it, Open the Media Info program. When you open it the first time, it will ask you to choose some settings. Just leave it at the default settings, and click OK.

Now, in Media Info, click the "File" menu. Choose "Open" -> "File".

Browse to one of your recordings that does not play correctly, and open it.

Media Info will display some information about your file.

Please click the "View" menu, and choose either "XML" or "Text" (whichever you like). MediaInfo will display the information in either XML or Text format.

Next, using your mouse, select all the text in the window. Copy it, and paste it in a post here.

[cmax]

cmax,

Can you install a program named MediaInfo? You can find it here:
http://www.videohelp.com/tools/MediaInfo

When you install it, choose the "Express (recommended)" installation.

After you have installed it, Open the Media Info program. When you open it the first time, it will ask you to choose some settings. Just leave it at the default settings, and click OK.

Now, in Media Info, click the "File" menu. Choose "Open" -> "File".

Browse to one of your recordings that does not play correctly, and open it.

Media Info will display some information about your file.

Please click the "View" menu, and choose either "XML" or "Text" (whichever you like). MediaInfo will display the information in either XML or Text format.

Next, using your mouse, select all the text in the window. Copy it, and paste it in a post here.

Hi
I'v tried that:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<CompleteName>H:\Recorded TV\Serie A- Total Italian Football- Fodbold- Serie A - Total Italian Football (preview)_Canal8 Sport HD DK_2014_02_10_15_55_00.wtv</CompleteName>
<FileSize_String>1.32 GiB</FileSize_String>
</track>

</File>
</Mediainfo>
is this what you mean??
Regards
Cmax

[barnabas1969]

Yes, but your seems to be missing a bunch of info about the audio/video track(s) in the file. Strange.

[cmax]

Yes, but your seems to be missing a bunch of info about the audio/video track(s) in the file. Strange.

You right about that - I will record another to day - and put it in here. I have just taken one other recording from another channel and there's the information you tell about.

Regards
Cmax

[cmax]

Yes, but your seems to be missing a bunch of info about the audio/video track(s) in the file. Strange.

You right about that - I will record another to day - and put it in here. I have just taken one other recording from another channel and there's the information you tell about.

Regards
Cmax

Sorry but this is the only thing WHO is comming:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<CompleteName>H:\Recorded TV\Tennis- ATP 1000 Highlights_Canal8 Sport HD DK_2014_02_11_11_00_00.wtv</CompleteName>
<FileSize_String>4.54 GiB</FileSize_String>
</track>

</File>
</Mediainfo>

if I take another channel Theres much more info:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<CompleteName>H:\Recorded TV\2 Fast 2 Furious_TV3+ HD DK_2014_02_04_21_00_00.wtv</CompleteName>
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<FileSize_String>8.97 GiB</FileSize_String>
</track>

<track type="Video">
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<Format_Profile>High@L4.0</Format_Profile>
<Format_Settings_CABAC_String>Yes</Format_Settings_CABAC_String>
<Format_Settings_RefFrames_String>4 frame2</Format_Settings_RefFrames_String>
<Format_Settings_GOP>M=8, N=32</Format_Settings_GOP>
<Width_String>1920 pixel3</Width_String>
<Height_String>1080 pixel3</Height_String>
<DisplayAspectRatio_String>16:9</DisplayAspectRatio_String>
<FrameRate_String>25.000 fps3</FrameRate_String>
<Standard>Component</Standard>
<ColorSpace>YUV</ColorSpace>
<ChromaSubsampling>4:2:0</ChromaSubsampling>
<BitDepth_String>8 bit3</BitDepth_String>
<ScanType_String>MBAFF</ScanType_String>
<colour_primaries>BT.709</colour_primaries>
<transfer_characteristics>BT.709</transfer_characteristics>
<matrix_coefficients>BT.709</matrix_coefficients>
</track>

[barnabas1969]

Does the "2 Fast 2 Furious" recording play correctly?

[cmax]

Does the "2 Fast 2 Furious" recording play correctly?

Yes - but the other is just Black with sound

[richard1980]

I think the tennis recording must be a fluke. Grab another recording that fails and run it through MediaInfo.

[cmax]

I think the tennis recording must be a fluke. Grab another recording that fails and run it through MediaInfo.

don't know what is happening - this is one recording from tonight:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<CompleteName>H:\Recorded TV\Fodbold- La Liga World (Highlights)_Canal8 Sport HD DK_2014_02_12_19_15_09.wtv</CompleteName>
<Format>AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<FileSize_String>2.62 GiB</FileSize_String>
</track>

<track type="Video">
<Format>AVC / AVC</Format>
<Format_Info>Advanced Video Codec</Format_Info>
<Format_Profile>Main@L4.0 / Unknown@L2.0</Format_Profile>
<Format_Settings_CABAC_String>Yes</Format_Settings_CABAC_String>
<Format_Settings_RefFrames_String>4 frames / 25 frames</Format_Settings_RefFrames_String>
<Width_String>1 920 pixels / 192 pixels</Width_String>
<Height_String>1 080 pixels / 16 pixels</Height_String>
<DisplayAspectRatio_String>12.000</DisplayAspectRatio_String>
<FrameRate_String>25.000 fps / 26.075 fps</FrameRate_String>
<ColorSpace>YUV / YUV</ColorSpace>
<ChromaSubsampling>4:2:0 / 4:2:0</ChromaSubsampling>
<BitDepth_String>8 bits / 8 bits</BitDepth_String>
<ScanType_String>Interlaced / Progressive</ScanType_String>
<ScanOrder_String>Top Field First / Top Field First</ScanOrder_String>
</track>

</File>
</Mediainfo>
and that was with Picture and sound!!!

just before this i recorded this, at there only pictur and sound on the second half:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<CompleteName>H:\Recorded TV\Serie A- Napoli - Milan_Canal8 Sport HD DK_2014_02_12_17_58_21.wtv</CompleteName>
<FileSize_String>4.84 GiB</FileSize_String>
</track>

</File>
</Mediainfo>



don't know what's wrong.

[cmax]

later last night i recorded this - and Again without any Picture:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<CompleteName>H:\Recorded TV\Boksning- Greatest Fighters Archive_Canal8 Sport HD DK_2014_02_12_23_00_00.wtv</CompleteName>
<FileSize_String>2.42 GiB</FileSize_String>
</track>

</File>
</Mediainfo>

so that as it use to be.

[cmax]

later last night i recorded this - and Again without any Picture:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.67">
<File>
<track type="General">
<CompleteName>H:\Recorded TV\Boksning- Greatest Fighters Archive_Canal8 Sport HD DK_2014_02_12_23_00_00.wtv</CompleteName>
<FileSize_String>2.42 GiB</FileSize_String>
</track>

</File>
</Mediainfo>

so that as it use to be.

Hi
Is'nt there anybody who have a comment on what is wrong.??

Regards
Cmax

[curtis]

To the main question, the support person was incorrect. Support lifecycle policy for MSFT software policy is clearly stated and it is fully within that timeframe. http://support.microsoft.com/lifecycle/?LN=en-us Now that said, there is limits as to what that means and what they are willing to do. You can read through the specifics but there are plenty of things that are 'broken' throughout Windows and the other applications that simply won't be fixed unless it is deemed important enough (security, functionality issue for lots of people, problem for key corporate clients, etc). Plenty of bugs/functionality issues that are being and will be fixed of course.
Being in mainstream support doesn't mean because one channel in one country in a product they no longer actively develop will be fixed. Even if they did actively dev it, if it was an isolated thing it might not get attention. That doesn't mean it isn't a supported product officially. That all said, it is no reason to stop trying to escalate the issue as more often than not when something incorrect like "it isn't supported" is said, they are wrong about the core issue. Sadly I wouldn't say to expect it to be resolved, just saying you shouldn't accept a "sorry it is broken, deal with it" answer from them any more than you would any other software manf. "Squeaky wheel" rule applies everywhere.

[richard1980]

cmax, did you ever switch the rendering over to the other GPU to see if that resolved the issue?

[cmax]

cmax, did you ever switch the rendering over to the other GPU to see if that resolved the issue?

No - no I didn't manage to do that - I can't get this option in my system, and I can't get this version you show.

[cmax]

Don't know what's happening - but the last two days I have managed to se and record from this channel - so someone have made a change - but who - I don't know.

Hope i continue this way.