Flickering line is driving me crazy . . .

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JTScribe

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Flickering line is driving me crazy . . .

#1

Post by JTScribe » Sun Jul 08, 2012 9:30 pm

I upgraded my motherboard and processor and ever since I've been I've having this white, flickering line at the very top of my screen. It almost looks like an overscan issue, but overscan is set to 0 in the Catalyst control center. I've tried various driver packages and moved HDMI ports around to no avail. I don't notice it when watching Blu Rays thru TMT5, just when watching recorded or live TV through Media Center. Any suggestions? I'd hate to have to go back to a standalone video card, I pretty much just upgraded to take advantage of the onboard 3D Blu Ray playback and UEFI booting . . .

My config:

CPU: AMD A8-3870K
Mobo: MSI A75A-G55 (using onboard Radeon 6550D graphics via HDMI to receiver, then to Panasonic HDTV)
Memory: Kingston HyperX 16GB (4x4GB)
OS: Windows 7 Home Premium x64

SilverRubicon

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#2

Post by SilverRubicon » Sun Jul 08, 2012 10:06 pm

That line "should" be there. It's extra data in the tv signal. It's usually hidden as it relies on overscan to hide it. It depends on the channel, the source, the time of day, etc... It can be a nuisance. Is this cable or OTA? HD, SD, or SD up converted by the broadcaster?
Last edited by SilverRubicon on Sun Jul 08, 2012 10:13 pm, edited 1 time in total.

JTScribe

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#3

Post by JTScribe » Sun Jul 08, 2012 10:12 pm

Cable. I figured that was what it was but I'm not sure how to get rid of it. The only zoom adjustments on my TV are full and 95%, which does blow it up, but the line is still visible with either setting.

assassin

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#4

Post by assassin » Sun Jul 08, 2012 11:14 pm

Hmm. There is a hotfix for a line at the right of the screen. Don't know about at the top though...

http://support.microsoft.com/kb/974324/en-us

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STC

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#5

Post by STC » Sun Jul 08, 2012 11:46 pm

Most TVs allow for picture alignment so you should be able to push it up a line or two.
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#6

Post by JTScribe » Mon Jul 09, 2012 1:24 am

assassin wrote:Hmm. There is a hotfix for a line at the right of the screen. Don't know about at the top though...

http://support.microsoft.com/kb/974324/en-us
Bummer. "Not applicable to your system". So must have been fixed in SP1 or something.
stonethecrows wrote:Most TVs allow for picture alignment so you should be able to push it up a line or two.
Not finding anything in the standard menu. Wonder if it's in the service menu.

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#7

Post by STC » Mon Jul 09, 2012 2:24 am

Can you take a picture of the tv showing the problem? It may not be what I am thinking of.
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#8

Post by barnabas1969 » Mon Jul 09, 2012 2:46 am

Sounds like the "line 21" captions to me. Line 21 captions is binary data encoded into the video stream at horizontal line 21. This is a US (or maybe North America) problem only. Basically, the Closed Captions are encoded into the video stream at line 21. This looks like a broken, white, blinking line at the top of the screen.

If this is what you are seeing, the only way to get rid of it is with the overscan settings in 1) your TV, or 2) Media Center. If your TV doesn't have this setting, you can adjust it in Media Center's settings menu. That's "Settings > General > Windows Media Center Setup > Configure Your TV or Monitor". Here, if you choose the correct type of monitor, you will be able to calibrate your display... and this includes the ability to center/size the image so that things like the Line 21 captions will be off the visible area of the screen.

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#9

Post by richard1980 » Mon Jul 09, 2012 11:34 am

Put WMC in windowed mode. This will force WMC to overscan the video image (WMC has a 5% overscan in windowed mode). If the line goes away, go through display setup and configure your display as any type other than Television. This will permanently overscan all video played through WMC by 5%.

If the line doesn't go away in windowed mode, it's something else.

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#10

Post by JTScribe » Mon Jul 09, 2012 11:50 am

Okay, I've got a video of it. I am just going to show a few captures to get the gist of it. It doesn't do it all the time. If the content isn't full screen, it doesn't show up in the black bars. It is also not at the very top as I thought. It's about 5-6 pixels down from the upper portion of the image. From where my chair is I am looking slightly up. Right on top of it you can see the location though.

It's also only there on full screen, not windowed. However, it does not appear on the Windows desktop - just in Media Center. I haven't noticed it in TMT5, either.

Image 1 - beginning of view (Mickey Mouse Clubhouse, lots of bright colors). Very visible, stays in that pixel "row"

]Image

Image 2 - basically gone at this point

Image

Image 3 - can just barely see it here.

Image

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#11

Post by STC » Mon Jul 09, 2012 5:17 pm

Hmm that doesn't look like line21 data to me. I'm not sure what is causing that.
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#12

Post by STC » Mon Jul 09, 2012 6:33 pm

Thoughts: my guess is the onboard Radeon 6550D is the culprit.
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#13

Post by erkotz » Mon Jul 09, 2012 8:48 pm

Have you tried another display? My first thought is that your TV is malfunctioning.
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#14

Post by STC » Mon Jul 09, 2012 9:29 pm

I thought that too, but the OP said it started when he replaced MLB and proc.
I very much doubt it's the AVR in the middle of the chain.

A tricky one...
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#15

Post by JTScribe » Mon Jul 09, 2012 9:57 pm

erkotz wrote:Have you tried another display? My first thought is that your TV is malfunctioning.
Craaaaaaaap. I think you're right. It's not doing it on my old TV. Figures. I bought it 5/23. Over 30 days . . . grr.

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#16

Post by adam1991 » Mon Jul 09, 2012 10:08 pm

what TV is this happening on?

I just want to make sure I don't buy one...

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#17

Post by JTScribe » Mon Jul 09, 2012 10:13 pm

Panasonic TC-P50UT50 3D plasma.

I just don't understand why it only does it in Media Center. The desktop looks fine and TMT5 looks fine.

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#18

Post by STC » Mon Jul 09, 2012 10:42 pm

Does your tv do 100hz? If its set to that try 50hz.
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#19

Post by JTScribe » Mon Jul 09, 2012 10:46 pm

Where is that option at? I know it's a 600MHz plasma. I'm feeding it 1920x1080@60Hz, wouldn't 50/100 be non-NTSC?

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#20

Post by erkotz » Mon Jul 09, 2012 11:27 pm

JTScribe wrote:Where is that option at? I know it's a 600MHz plasma. I'm feeding it 1920x1080@60Hz, wouldn't 50/100 be non-NTSC?
Correct - those are for PAL areas.
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