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Import problems (red icon)

Posted: Fri Jul 19, 2024 2:49 pm
by obdurate13
I have searched the forums and I do not see this exact issue although I do see simlar issues. I can't find thing with this specific date value of 1/1/0001.

My scheduled import is not working. It claims the mxf file was created on 1/1/0001 and is too old to import. Yet a manual import of said file works just fine. Below is the log containing both the scheduled import and then the manual import I ran when I discovered the issue. When I look at the mxf file in file explorer the create date is correct.

I have tried running this command and it runs without an error message:
C:\>START /WAIT C:\Windows\ehome\mcupdate.exe -dbgc -updateTrigger

I have already tried rebuilding the database.

This happens on every scheduled import. Please advise. Thank you.

[7/19/2024 12:00:00 AM] =====================================================================================
[7/19/2024 12:00:00 AM] EPG123: Beginning MXF and XMLTV file updates. version 1.8.3.0 [FULL]
[7/19/2024 12:00:00 AM] =====================================================================================
[7/19/2024 12:00:00 AM] *** Windows 7 Professional, 64-bit [Version: 6.1.7601.24544] ***
[7/19/2024 12:00:00 AM] *** .NET Framework 4.8 (4.8.03761) is installed. ***
[7/19/2024 12:00:00 AM] [ INFO] DaysToDownload: 21 , TheTVDBNumbers : True , PrefixEpisodeTitle: True , PrefixEpisodeDescription : False , AppendEpisodeDesc: True , OADOverride : False , SeasonEventImages : True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False
[7/19/2024 12:00:00 AM] [ INFO] Token request successful. serverID: 20141201.web , datetime: 2024-07-18T17:09:13Z
[7/19/2024 12:00:01 AM] [ INFO] Status request successful. account expires: 2024-12-01T16:47:37Z , lineups: 1/4 , lastDataUpdate: 2024-07-19T03:31:45Z
[7/19/2024 12:00:01 AM] [ INFO] System status: Online , message: No known issues.
[7/19/2024 12:00:04 AM] [ INFO] Successfully requested listing of subscribed lineups from Schedules Direct.
[7/19/2024 12:00:04 AM] Entering BuildLineupServices() for 1 lineups.
[7/19/2024 12:00:04 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X from 2024-07-17T07:44:59Z. (895 stations; 895 channels)
[7/19/2024 12:00:05 AM] [ INFO] Stations no longer available since last configuration save are: LOAC, EDAC024, LOOR025, EDAC, LOOR1096, GSPLSD
[7/19/2024 12:00:05 AM] [ INFO] Stations added for download since last configuration save are: ACESSAD, EDPROG, ATL, MMTVUS, LOCAHD, PURSTHD, FDLRCHD, CINHD, RVLTHD, EWTNHD, IMPACTV, CRSSNGS, FILPEHD
[7/19/2024 12:00:05 AM] Exiting BuildLineupServices(). SUCCESS.
[7/19/2024 12:00:05 AM] Entering GetAllScheduleEntryMd5s() for 21 days on 397 stations.
[7/19/2024 12:00:08 AM] [ INFO] Successfully retrieved Md5s for 59/59 stations' daily schedules. (0:00:00:02.7924049)
[7/19/2024 12:00:09 AM] [ INFO] Successfully retrieved 13 stations' daily schedules. (0:00:00:01.3572024)
[7/19/2024 12:00:13 AM] [ INFO] Successfully retrieved Md5s for 59/59 stations' daily schedules. (0:00:00:03.2136057)
[7/19/2024 12:00:14 AM] [ INFO] Successfully retrieved 13 stations' daily schedules. (0:00:00:01.3416024)
[7/19/2024 12:00:18 AM] [ INFO] Successfully retrieved Md5s for 59/59 stations' daily schedules. (0:00:00:03.4320060)
[7/19/2024 12:00:19 AM] [ INFO] Successfully retrieved 5 stations' daily schedules. (0:00:00:00.9984017)
[7/19/2024 12:00:21 AM] [ INFO] Successfully retrieved Md5s for 59/59 stations' daily schedules. (0:00:00:02.7144048)
[7/19/2024 12:00:22 AM] [ INFO] Successfully retrieved 4 stations' daily schedules. (0:00:00:00.8580015)
[7/19/2024 12:00:26 AM] [ INFO] Successfully retrieved Md5s for 59/59 stations' daily schedules. (0:00:00:03.2916058)
[7/19/2024 12:00:27 AM] [ INFO] Successfully retrieved 7 stations' daily schedules. (0:00:00:01.3104023)
[7/19/2024 12:00:30 AM] [ INFO] Successfully retrieved Md5s for 59/59 stations' daily schedules. (0:00:00:02.4180042)
[7/19/2024 12:00:33 AM] [ INFO] Successfully retrieved Md5s for 43/43 stations' daily schedules. (0:00:00:03.4164060)
[7/19/2024 12:00:34 AM] [ INFO] Successfully retrieved 1 stations' daily schedules. (0:00:00:00.9672017)
[7/19/2024 12:00:34 AM] [ INFO] Found 7010 cached daily schedules.
[7/19/2024 12:00:34 AM] [ INFO] Downloaded 136 daily schedules.
[7/19/2024 12:00:43 AM] [ INFO] Processed 7146 daily schedules for 397 stations for average of 18.0 days per station.
[7/19/2024 12:00:43 AM] Exiting GetAllScheduleEntryMd5s(). SUCCESS.
[7/19/2024 12:00:43 AM] Entering BuildAllProgramEntries() for 35937 programs.
[7/19/2024 12:00:58 AM] [ INFO] Found 35902 cached program descriptions.
[7/19/2024 12:00:59 AM] [ INFO] Successfully retrieved 35/35 program descriptions. (0:00:00:00.9516017)
[7/19/2024 12:00:59 AM] Exiting BuildAllProgramEntries(). SUCCESS.
[7/19/2024 12:00:59 AM] Entering BuildAllGenericSeriesInfoDescriptions() for 6249 series.
[7/19/2024 12:00:59 AM] [ INFO] Found 6249 cached/unavailable series descriptions.
[7/19/2024 12:00:59 AM] Exiting BuildAllGenericSeriesInfoDescriptions(). SUCCESS.
[7/19/2024 12:00:59 AM] Entering GetAllMoviePosters() for 2282 movies.
[7/19/2024 12:00:59 AM] [ INFO] Found 2258 cached/unavailable movie poster links.
[7/19/2024 12:01:00 AM] [ INFO] Successfully retrieved artwork info for 24/24 programs. (0:00:00:00.2964005)
[7/19/2024 12:01:00 AM] Exiting GetAllMoviePosters(). SUCCESS.
[7/19/2024 12:01:00 AM] Entering GetAllSeriesImages() for 6249 series.
[7/19/2024 12:01:00 AM] [ INFO] Found 5959 cached/unavailable series image links.
[7/19/2024 12:01:00 AM] [ INFO] Refreshing 235 series image links.
[7/19/2024 12:01:01 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:00.8580015)
[7/19/2024 12:01:01 AM] [ INFO] Successfully retrieved artwork info for 40/40 programs. (0:00:00:00.8736015)
[7/19/2024 12:01:02 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:01.7472031)
[7/19/2024 12:01:02 AM] Exiting GetAllSeriesImages(). SUCCESS.
[7/19/2024 12:01:02 AM] Entering GetAllSeasonImages() for 3977 seasons.
[7/19/2024 12:01:03 AM] [ INFO] Found 3715 cached/unavailable season image links.
[7/19/2024 12:01:03 AM] [ INFO] Successfully retrieved artwork info for 12/12 programs. (0:00:00:00.3120006)
[7/19/2024 12:01:03 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:00.8268015)
[7/19/2024 12:01:04 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:01.7004030)
[7/19/2024 12:01:04 AM] Exiting GetAllSeasonImages(). SUCCESS.
[7/19/2024 12:01:04 AM] Entering GetAllSportsImages() for 1356 sports events.
[7/19/2024 12:01:04 AM] [ INFO] Found 308 cached/unavailable sport event image links.
[7/19/2024 12:01:05 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:00.6084011)
[7/19/2024 12:01:05 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:00.8424015)
[7/19/2024 12:01:06 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:01.2792022)
[7/19/2024 12:01:06 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:01.4820026)
[7/19/2024 12:01:06 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:00.9048016)
[7/19/2024 12:01:06 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:00.7644013)
[7/19/2024 12:01:07 AM] [ INFO] Successfully retrieved artwork info for 48/48 programs. (0:00:00:00.7488013)
[7/19/2024 12:01:07 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:01.6692029)
[7/19/2024 12:01:07 AM] [ INFO] Successfully retrieved artwork info for 125/125 programs. (0:00:00:01.4040025)
[7/19/2024 12:01:07 AM] Exiting GetAllSportsImages(). SUCCESS.
[7/19/2024 12:01:07 AM] [ INFO] Completed compiling keywords and keyword groups.
[7/19/2024 12:01:07 AM] [ INFO] 454 entries deleted from the cache file during cleanup.
[7/19/2024 12:01:19 AM] [ INFO] Completed save of the MXF file to "C:\epg123\output\epg123.mxf". (56.334 MB)
[7/19/2024 12:01:19 AM] [ INFO] Generated MXF file contains 397 services, 6249 series, 3977 seasons, 35937 programs, 150507 schedule entries, and 58173 people with 11094 image links.
[7/19/2024 12:01:19 AM] [ INFO] Completed EPG123 update execution. SUCCESS.
[7/19/2024 12:01:19 AM] [ INFO] EPG123 update execution time was 00:01:19.3261394.
[7/19/2024 12:01:22 AM] =====================================================================================
[7/19/2024 12:01:22 AM] EPG123CLIENT: Beginning MXF file import. version 1.8.3.0 [FULL]
[7/19/2024 12:01:22 AM] =====================================================================================
[7/19/2024 12:01:22 AM] *** Windows 7 Professional, 64-bit [Version: 6.1.7601.24544] ***
[7/19/2024 12:01:22 AM] *** .NET Framework 4.8 (4.8.03761) is installed. ***
[7/19/2024 12:01:22 AM] *** Windows Media Center [Version: 6.1.7600.16385] is installed. ***
[7/19/2024 12:01:22 AM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False , NoGC: False , NoVerify: False , Verbose: False
[7/19/2024 12:01:23 AM] Entering ImportMxfFile() for file "epg123.mxf".
[7/19/2024 12:01:26 AM] [ INFO] MXF file was created on 1/1/0001 12:00:00 AM -05:00
[7/19/2024 12:01:26 AM] [ERROR] The MXF file is 17,738,044.02 hours old. Aborting import.
[7/19/2024 12:01:26 AM] [ERROR] ACTION: Review trace.log file to determine cause of failed MXF file creation within last 24 hours.
[7/19/2024 12:01:26 AM] [ERROR] ACTION: To force an import of the aged MXF file, use the client GUI [Manual Import] button.
[7/19/2024 12:01:26 AM] [ERROR] Failed to import .mxf file. Exiting.
[7/19/2024 12:01:27 AM] [ INFO] Completed EPG123 client execution.
[7/19/2024 12:01:27 AM] [ INFO] EPG123 client execution time was 00:00:05.0232088.

Import manually:

[7/19/2024 9:50:12 AM] =====================================================================================
[7/19/2024 9:50:12 AM] EPG123CLIENT: Activating the client GUI. version 1.8.3.0 [FULL]
[7/19/2024 9:50:12 AM] =====================================================================================
[7/19/2024 9:50:12 AM] *** Windows 7 Professional, 64-bit [Version: 6.1.7601.24544] ***
[7/19/2024 9:50:12 AM] *** .NET Framework 4.8 (4.8.03761) is installed. ***
[7/19/2024 9:50:12 AM] *** Windows Media Center [Version: 6.1.7600.16385] is installed. ***
[7/19/2024 9:50:12 AM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 7/19/2024 12:00:00 AM. Exit: 0x0000DEAD
[7/19/2024 9:52:29 AM] Entering ImportMxfFile() for file "C:\epg123\output\epg123.mxf".
[7/19/2024 9:52:31 AM] [ INFO] MXF file was created on 7/19/2024 12:00:01 AM -04:00
[7/19/2024 9:53:57 AM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[7/19/2024 9:53:57 AM] Exiting ImportMxfFile(). SUCCESS.
[7/19/2024 9:53:57 AM] Entering ReindexDatabase()
[7/19/2024 9:53:57 AM] [ INFO] SUCCESS: WMC database indexing has started.
[7/19/2024 9:53:57 AM] Exiting ReindexDatabase(). SUCCESS.
[7/19/2024 9:56:38 AM] =====================================================================================
[7/19/2024 9:56:38 AM] EPG123CLIENT: Beginning WMC recorder storage/tuner conflict checks. version 1.8.3.0 [FULL]
[7/19/2024 9:56:38 AM] =====================================================================================
[7/19/2024 9:56:38 AM] *** Windows 7 Professional, 64-bit [Version: 6.1.7601.24544] ***
[7/19/2024 9:56:38 AM] *** .NET Framework 4.8 (4.8.03761) is installed. ***
[7/19/2024 9:56:38 AM] *** Windows Media Center [Version: 6.1.7600.16385] is installed. ***
[7/19/2024 9:56:38 AM] [ INFO] WMC database indexing took 00:02:40.8050825. Exit: 0x00000000
[7/19/2024 9:56:38 AM] [ INFO] Recorder storage drive E:\ has 654.367 GB available. (3.896 GB of 658.264 GB used)
[7/19/2024 9:56:39 AM] [ INFO] No tuner conflicts detected within next 3 days.
[7/19/2024 9:56:39 AM] [ INFO] Completed WMC recorder storage/tuner conflict checks.

Re: Import problems (red icon)

Posted: Fri Jul 19, 2024 3:47 pm
by garyan2
Delete your current scheduled task and create a new one. You might want to change your task time as well away from exactly 12:00AM.

Your task is evidently very old and is pointed to the wrong place.

Sent from my SM-S926U using Tapatalk


Re: Import problems (red icon)

Posted: Fri Jul 19, 2024 4:32 pm
by obdurate13
I deleted and recreated the task and ran it manually. That worked. I will check tomorrow after it kicks off automatically. I scheduled it for 1:04AM EST. Thank you for the help.

Re: Import problems (red icon)

Posted: Sat Jul 20, 2024 4:36 pm
by obdurate13
garyan2 wrote: Fri Jul 19, 2024 3:47 pm Delete your current scheduled task and create a new one. You might want to change your task time as well away from exactly 12:00AM.

Your task is evidently very old and is pointed to the wrong place.

Sent from my SM-S926U using Tapatalk
Thanks. Things are working now.