Schedules Direct server issues

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kkingsto

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Schedules Direct server issues

#1

Post by kkingsto » Sat Nov 25, 2023 2:25 pm

Getting the red icon on my tray. Could not get token.

Went to schedules direct's site and there's a banner saying they have server issues and to try again later.

GlueckAuf

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#2

Post by GlueckAuf » Sat Nov 25, 2023 2:43 pm

I have the same error. Thanks for verifying that it's a community-wide issue.

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StinkyImp

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#3

Post by StinkyImp » Sat Nov 25, 2023 3:06 pm

I'm curious... Does it have anything to do with this error? :think:

Code: Select all

[11/25/2023 6:43:19 AM] [ INFO] Token request successful. serverID: 20141201.web , datetime: 0001-01-01T00:00:00Z
[11/25/2023 6:43:19 AM] [ERROR] Failed to update token information in registry. Image downloads may be unsuccessful until registry is created. Open the configuration GUI as administrator to fix.
[11/25/2023 6:43:19 AM] [ERROR] Unhandled exception caught from epg123.exe. message: Object reference not set to an instance of an object.

kkingsto

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#4

Post by kkingsto » Sat Nov 25, 2023 4:00 pm

StinkyImp wrote: Sat Nov 25, 2023 3:06 pm I'm curious... Does it have anything to do with this error? :think:

Code: Select all

[11/25/2023 6:43:19 AM] [ INFO] Token request successful. serverID: 20141201.web , datetime: 0001-01-01T00:00:00Z
[11/25/2023 6:43:19 AM] [ERROR] Failed to update token information in registry. Image downloads may be unsuccessful until registry is created. Open the configuration GUI as administrator to fix.
[11/25/2023 6:43:19 AM] [ERROR] Unhandled exception caught from epg123.exe. message: Object reference not set to an instance of an object.
It does...

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IT Troll

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#5

Post by IT Troll » Mon Nov 27, 2023 9:27 am

I also had a blip over night. Tried again this morning and it was fine.

Code: Select all

[27/11/2023 03:21:01] [ INFO] Token request successful. serverID: HTPC , datetime: 2023-11-26T18:22:59Z
[27/11/2023 03:21:02] [ INFO] HTTP request failed with status code "502 Bad Gateway"
[27/11/2023 03:21:02] [ INFO] Validation of cached token failed. Requesting new token.
[27/11/2023 03:21:03] [ INFO] SD responded with error code: 9009 , message: Failed to get new token. Review the local server.log file for SD response details. , serverID: HTPC , datetime: 2023-11-27T03:21:03Z
[27/11/2023 03:21:03] [ INFO] ***** The EPG123 Server service could not obtain a token from Schedules Direct. View the server.log file for details.
[27/11/2023 03:21:03] [ERROR] Did not receive a response from EPG123 Server for a token request.
[27/11/2023 03:21:03] [ERROR] Failed to login to Schedules Direct. Aborting update.
[27/11/2023 03:21:03] [ERROR] Failed to create MXF file. Exiting.
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