No audio or video ?

[roadking00]

I am running WMC 7 with a ceton infinity 6 tuner card with TWC and been having issues lately with LIVE tv only? Recorded content plays fine, cable compay checked all my settings and says my ceton is getting all signals and shows that in the diagnostic page but still no video at all ? I ran a diagnostic test via the ceton tool and saved the file and sent it in as a ticket on cetons website. Just waiting on a responce...Is there anything else I can try that someone else found that may have had this similar issue ?

Thanks for any help,
Steve

[newfiend]

Can you please post your system specs?
As well as how the HTPC connects to the TV. Is there an AVR in between etc..
Using onboard Graphics or a Dedicated Video Card?
Thanks,
newfiend~

[roadking00]

Can you please post your system specs?
As well as how the HTPC connects to the TV. Is there an AVR in between etc..
Using onboard Graphics or a Dedicated Video Card?
Thanks,
newfiend~

HTPC is built with an AMD A8-6600K Richland Quad-Core 3.9 GHz Socket FM2 100W AD660KWOHLBOX Desktop Processor - Black Edition AMD Radeon HD 8570D with GIGABYTE GA-F2A78M-HD2 (rev. 3.0) FM2+ with a AMD A78 4 x SATA 6Gb/s USB 3.0 HDMI Micro ATX AMD Motherboard and Western Digital Blue WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive (DVR) , Crucial M500 CT120M500SSD1 7mm (with 9.5mm adapter) 2.5" 120GB MLC Internal Solid State Drive for operation system/programs.(2)Crucial 4GB 240-Pin DDR3 SDRAM DDR3 1600

I use a few Ceton Echo Extenders over my network to a few TV's in the house, been working fine for over a year until now. No AVR, currently just trying to get everything back up and running using the PC and a monitor. Not even messing with the extenders right now.

WMC plays recorded content from the hard drive on the monitor with no issues at all, but when I try to select Live TV all I get is a black screen and a message stating no signal?

[newfiend]

Are you using a HDMI cable between HTPC and TV?

[roadking00]

No, only using my echo extenders HDMI out to each TV which are all cat5 to my home network switch not using the HTPC directly at all to a TV, it's in a closet location and only a monitor set up to use for setting and to troubleshoot issues like now.

[roadking00]

This is what Ceton tech support sent me, have not had a chance to try anything as of yet though..

We are sorry to hear you’re having trouble. We have reviewed your diagnostic and do not see any specific issues with your InfiniTV. All indications are it is fully functional and not suffering from damage. What you're experiencing are general Media Center stability issues related to the Windows environment.

We have listed below Windows updates and configuration setting that directly effect the InfiniTV and Media Center. The installation and settings outlined below are required for continued support and should help reduce the issues you are having.

1. Upgrade your PCI drivers to the latest Microsoft Windows 7 RTM/SP1 hotfix. The link below discusses a specific scenario, but it contains other fixes as well:

KB Article Number(s): 2601456 for Windows 7 SP1.
http://support.microsoft.com/kb/2601456

2. Change your Power Options by following the instructions below:

-- Open Control Panel, navigate to the Power Options icon, and double click it.
-- From the Power Options dialog box choose "Change Plan Settings" from the current selected power plan.
-- Click the "Change Advanced Power Settings" link
-- Scroll to PCI Express and expand the Link State Power Management section
-- Click the setting and change it to "Off"
-- Save and reboot the computer.


3. You may have an IRQ conflict with the slot you have it in. Move it to a new slot (Remember you can put it in x1, x4, x8, x16).

4. Finish ALL your Microsoft Windows Updates. There are several important Network and Kernel Hotfixes required.

5. Install Hotfix http://support.microsoft.com/kb/2746119

6. Install the latest network driver directly from the manufacturers website. (Top 3 listed below)

-- http://www.realtek.com/downloads/downlo ... Down=false
-- https://downloadcenter.intel.com/default.aspx
-- http://www.broadcom.com/support/etherne ... rivers.php

7. Make sure that your NIC is not allowed to power down. Please see below:
-- Open Device Manager
-- Right click on your NIC card and select "Properties"
-- Select the "Power Management" tab; then CLEAR the "Allow the computer to turn off the device to save power" check box

8. Disable IPv6 On your NIC & InfiniTV: Use this link to disable or re-enable IPv6. Here: http://support.microsoft.com/kb/929852

Please let us know if any of these steps helped, and let us know if you have any other questions or concerns.

Thank You,
Ceton Support

[newfiend]

Well since Ceton's HW is working correctly I would follow their suggestions.. Post back if that doesn't work..
Good Luck,
newfiend~