Augustus -- while I don't disagree with your conclusion that server issues are at the root of all of this (and continue to share your lack of guide data), not sure that uptrends.com is clarifying the picture. Per uptrends' up-time test description, "The Free Uptime Check utilizes select regional groupings from our network of 136 global checkpoints, which systematically pings and checks your website’s uptime."Augustus wrote:
I'm not sure that that is true about what a 403 error implies. I do indeed get the 403 error when I enter data.tvdownload.microsoft.com into a browser which you say indicates the site is up, but then I found a site called Uptrends.com and under their tools I ran the up-time test and data.tvdownload.microsoft.com fails from all tested points with a "high protocol error." It also shows no return data on their speed test and the DNS report shows errors as well. I tested other sites such as google.com and they ran fine.
Ping may be unreliable, but the time outs it is reporting are certainly consistent with the errors reported at Uptrends.
I still think that the best hypothesis here is that there are server issues at the root of all this, and that the fixes mentioned on this thread worked only because they were coincident with the server being up.
Good luck to all.
If uptrends.com is using the same ping command that's been discussed above, it's going to find that the ICMP issue discussed above makes it unpingable and will report that it's offline.
My one problem with your hypothesis is that, if true, I must be one of the unluckyest folks around -- even thought I've tried to get the info/connect with their server dozens of times at a variety of different times of the day, I'm still striking out. I'm confident that the server is AN issue, but would love to understand the minimum steps necessary to "cue up" MCE to download the guide if/when it does connect. Seems it's somewhere between simply instructing media center to manually update and running the myriad of solutions detailed in this thread.