Blank program guide?

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francorosso

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Blank program guide?

#1

Post by francorosso » Tue Dec 18, 2012 2:18 am

I'm playing with the Companion tonight on my iPad and the program guide is blank. It momentarily shows a "loading" next to each channel and then .... nothing. Just channel numbers and blackness. I just tried it on my iPhone and same thing. Anyone can help please?

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Motz

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#2

Post by Motz » Tue Dec 18, 2012 2:28 am

Can you go into "Channels" and then at the top you will see "Sync" press that and it will sync your channels, then you should be good to go.
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francorosso

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#3

Post by francorosso » Tue Dec 18, 2012 12:40 pm

Yes sir that worked! Thanks.

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Motz

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#4

Post by Motz » Tue Dec 18, 2012 9:48 pm

Awesome :) so the reason this happens is that sometimes media center updates the channels lineup in the EPG. Inside of the ceton companion we store all of the channels locally and only re-fresh them once a week this way everything loads extremely fast. So sometimes it is possible to get out of sync, but it only takes a few seconds to make it all better :)
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