Having problems logging

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patrick0525

Posts: 53
Joined: Wed Jul 12, 2017 8:38 pm
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Having problems logging

#1

Post by patrick0525 » Tue May 30, 2023 1:42 pm

10:02 AM EST Problem solved by going to Schedule Direct and re-setting my password.
The EPG123 Configuration app is now working!
=============================

Suddenly EPG123 Configuration App V1.7.3.0 does not allow me to automatically login despite my subscription is until Dec 2023.
I get the following error:

Login Failed
INVALID_USER: Invalid username or token expired.

[5/30/2023 9:26:12 AM] ===============================================================================
[5/30/2023 9:26:12 AM] Activating the epg123 client GUI. version 1.7.3.0
[5/30/2023 9:26:12 AM] ===============================================================================
[5/30/2023 9:26:12 AM] *** Windows 10 Professional, 64-bit [Version: 10.0.10586.0] ***
[5/30/2023 9:26:12 AM] *** Windows Media Center [Version: 6.3.9600.16384] is installed. ***
[5/30/2023 9:26:12 AM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 5/29/2023 2:29:01 PM. Exit: 0x00000000
[5/30/2023 9:26:41 AM] [ INFO] **** Intercepted "mcupdate.exe -u -nogc" call. Ignored. ****
[5/30/2023 9:27:07 AM] [ INFO] SD responded with error code: 4003 , message: Invalid username or token has expired. , serverID: 20141201.web , datetime: 2023-05-30T13:27:05Z
[5/30/2023 9:27:07 AM] [ERROR] Did not receive a response from Schedules Direct for a token request.
[5/30/2023 9:37:24 AM] ===============================================================================
[5/30/2023 9:37:24 AM] Activating the epg123 configuration GUI. version 1.7.3.0
[5/30/2023 9:37:24 AM] ===============================================================================
[5/30/2023 9:37:24 AM] *** Windows 10 Professional, 64-bit [Version: 10.0.10586.0] ***
[5/30/2023 9:37:24 AM] *** Windows Media Center [Version: 6.3.9600.16384] is installed. ***
[5/30/2023 9:37:24 AM] [ INFO] GetClientVersion() Unknown exception thrown. Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
[5/30/2023 9:37:25 AM] [ INFO] SD responded with error code: 4003 , message: Invalid username or token has expired. , serverID: 20141201.web , datetime: 2023-05-30T13:37:23Z
[5/30/2023 9:37:25 AM] [ERROR] Did not receive a response from Schedules Direct for a token request.
[5/30/2023 9:47:11 AM] [ INFO] SD responded with error code: 4003 , message: Invalid username or token has expired. , serverID: 20141201.web , datetime: 2023-05-30T13:47:09Z
[5/30/2023 9:47:11 AM] [ERROR] Did not receive a response from Schedules Direct for a token request.

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garyan2

Posts: 7480
Joined: Fri Nov 27, 2015 7:23 pm
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#2

Post by garyan2 » Tue May 30, 2023 6:12 pm

I don't know what happened at 9:27:07, but at 9:37 and 9:47 you weren't able to negotiate a SSL/TLS connection which is required to login to SD.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

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