Failure updating guide data

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ravey

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#21

Post by ravey » Wed Sep 01, 2021 12:14 am

That worked, thank you! Wondering why this happened and what you saw to know how to fix it. Appreciate the quick response.

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garyan2

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#22

Post by garyan2 » Wed Sep 01, 2021 1:46 am

The log snippit you posted shows that everything is downloading correctly and importing without issue. It also shows that you do not have 'automatch' enabled (Match: False). The only way you could not have any guide listings is if the stations aren't mapped to the channels, or you don't have any channels to match to. I suspect you had a database corruption/recovery a couple weeks ago and WMC rebuilt a backup that did not have your mappings in it. If you had automatch enabled, the recovery would have still happened, but on a scheduled update run it would have mapped the listings again and you would have been fine.

As far as the backup WMC used to recover from, starting at v1.6.7.1 I added a method to force WMC to make a backup of the current lineups/mappings which will occur every 5 days along with the garbage cleanup. This way, if a recovery happens, at least what is restored is pretty recent rather than just the tuner channels.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

lostgreycells

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#23

Post by lostgreycells » Wed Dec 15, 2021 4:31 pm

Has been working beautifully until this morning. Hope you can help. The comcast lineup and channels show on the Client Guide tool and sticks on "All scanned Sources" not allowing the option of my digital cable card. Though I only have one lineup, the info at the bottom has me with two.

The Configuration page has me subscribed to 0 out of 4 allowed lineups and no options to choose one

Here is my edited log which shows the error info from my four attempts:
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Space

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#24

Post by Space » Wed Dec 15, 2021 6:27 pm

There is an outage/issue right now with the Schedules Direct server. For now, you will just have to wait for the issue to be corrected.

lostgreycells

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#25

Post by lostgreycells » Wed Dec 15, 2021 6:56 pm

Thanks, but I went to Schedules Direct and they don't report an outage. I have KODI on another machine and it's updating with Schedules Direct. ????

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garyan2

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#26

Post by garyan2 » Wed Dec 15, 2021 7:04 pm

Its not an outage, but epg123 is expecting a string array for the broadcast language, but some stations in the json return are simple strings.

So the return is not compliant with their spec causing epg123 to throw an error.

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- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

lostgreycells

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#27

Post by lostgreycells » Wed Dec 15, 2021 7:14 pm

Thanks!! appreciate the explanation even tho I don't understand it :thumbup:

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garyan2

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#28

Post by garyan2 » Wed Dec 15, 2021 7:20 pm

It is literally the difference between "en" and ["en"]. The first is a string, the second is an array of strings.

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- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

Space

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#29

Post by Space » Wed Dec 15, 2021 8:01 pm

It's like your local TV station started broadcasting in Swahili (or some other language you don't understand). They are still up and broadcasting, so no outage, it's just that you can't understand a word of it.

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