Guide data download started failing

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alan

Posts: 19
Joined: Thu Sep 06, 2012 3:07 pm
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Guide data download started failing

#1

Post by alan » Thu Nov 05, 2020 9:46 pm

I noticed that I was running out of guide data and found that the download was failing. I upgraded to the latest version and am still having the issue.

Log data:

Code: Select all

[11/5/2020 4:30:37 AM] ===============================================================================
[11/5/2020 4:30:37 AM]  Beginning epg123 client execution. version 1.5.1.0
[11/5/2020 4:30:37 AM] ===============================================================================
[11/5/2020 4:30:37 AM] [ INFO] Beginning epg123 client execution. 2020-11-05 09:30:37Z
[11/5/2020 4:30:37 AM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False
[11/5/2020 4:30:38 AM] Entering PerformGarbageCleanup().
[11/5/2020 4:54:19 AM] [ INFO] Unhandled Exception: System.Runtime.InteropServices.COMException (0x80040E23): SqlLiteCommand::ExecuteNonQuery failed cmd=delete from Program_keywords where parent in (0xE000000070BF1,0xE000000070C06,0xE000000070C19,0xE000000070C2B,0xE000000070C38,0xE000000070C4A,0xE000000070C5E,0xE000000070C70,0xE000000070C82,0xE000000070C92,0xE000000070CA4,0xE000000070CB1,0xE000000070CBD,0xE000000070CC8,0xE000000070CD3,0xE000000070CDE,0xE000000070CE9,0xE000000070D02,0xE000000070D1D,0xE000000070D2D,0xE000000070D3A,0xE000000070D51,0xE000000070D67,0xE000000070D7B,0xE000000070D8B,0xE000000070D9F,0xE000000070DB9,0xE000000070DCB,0xE000000070DE0,0xE000000070DEE,0xE000000070E02,0xE000000070E12,0xE000000070E27,0xE000000070E38,0xE000000070E4D,0xE000000070E5B,0xE000000070E6F,0xE000000070E84,0xE000000070E95,0xE000000070E9F,0xE000000070EAE,0xE000000070EBE,0xE000000070ECC,0xE000000070ED9,0xE000000070EEB,0xE000000070F03,0xE000000070F13,0xE000000070F29,0xE000000070F3C,0xE000000070F4E,0xE000000070F52,0xE000000070F5E,0xE000000070F6C,0xE000000070F7D,0xE000000070FA5,0xE000000070FD6,0xE000000070FE6,0xE000000070FF3,0xE000000070FFA,0xE00000007100D,0xE00000007101E,0xE00000007102F,0xE000000071044,0xE00000007105A,0xE00000007109C,0xE0000000710A3,0xE0000000710AC,0xE0000000710BF,0xE0000000710C1,0xE0000000710C8,0xE0000000710CD,0xE0000000710E2,0xE0000000710F5,0xE000000071106,0xE000000071117,0xE000000071125,0xE00000007112F,0xE00000007113D,0xE000000071148,0xE00000007115E,0xE000000071184,0xE0000000711AF,0xE0000000711C2,0xE0000000711D3,0xE0000000711E6,0xE0000000711FD,0xE000000071218,0xE000000071230,0xE00000007123C,0xE00000007124D,0xE000000071259,0xE000000071267,0xE000000071270,0xE00000007127B,0xE000000071288,0xE000000071290,0xE0000000712A0,0xE0000000712B1,0xE0000000712CD,0xE0000000712D1,0xE0000000712D5,0xE0000000712DB,0xE0000000712F0,0xE000000071346,0xE000000071348,0xE00000007134A,0xE00000007134C,0xE00000007134E,0xE000000071350,0xE000000071352,0xE000000071354,0xE00000007135B,0xE000000071362,0xE000000071369,0xE000000071370,0xE000000071372,0xE000000071374,0xE000000071376,0xE000000071378,0xE000000071383,0xE000000071387,0xE00000007138B,0xE00000007138F,0xE000000071393,0xE000000071397,0xE00000007139B,0xE00000007139F,0xE0000000713A3,0xE0000000713A7,0xE0000000713AB,0xE0000000713B3,0xE0000000713B7,0xE0000000713BB,0xE0000000713BF,0xE0000000713C3,0xE0000000713C7,0xE0000000713D1,0xE0000000713DB,0xE0000000713E5,0xE0000000713F9,0xE000000071403,0xE00000007140D,0xE000000071417,0xE00000007141B,0xE000000071423,0xE000000071427,0xE00000007142D,0xE00000007142F,0xE00000007143E,0xE000000071442,0xE00000007144C,0xE000000071456,0xE000000071460,0xE000000071468,0xE000000071470,0xE000000071478,0xE000000071480,0xE000000071485,0xE00000007148A,0xE00000007148F,0xE000000071494,0xE000000071499,0xE00000007149E,0xE0000000714A3,0xE0000000714A8,0xE0000000714AD,0xE0000000714B2,0xE0000000714BD,0xE0000000714C2,0xE0000000714C7,0xE0000000714C9,0xE0000000714CB,0xE0000000714CF,0xE0000000714D3,0xE0000000714D7,0xE0000000714DC,0xE0000000714F7,0xE000000071512,0xE000000071517,0xE000000071519,0xE00000007151B,0xE00000007151D,0xE00000007151F,0xE000000071521,0xE000000071523,0xE000000071525,0xE000000071527,0xE000000071529,0xE00000007152D,0xE000000071535,0xE000000071539,0xE00000007153D,0xE000000071543,0xE000000071549,0xE00000007154D,0xE000000071562,0xE000000071577,0xE00000007158C,0xE0000000715A1,0xE0000000715B6,0xE0000000715CB,0xE0000000715E0,0xE0000000715F8,0xE000000071610,0xE000000071628,0xE000000071639,0xE000000071650,0xE000000071654,0xE000000071658,0xE00000007165C,0xE000000071660,0xE000000071664,0xE000000071668,0xE00000007166C,0xE000000071670,0xE000000071678,0xE00000007167C,0xE000000071680,0xE000000071684,0xE000000071688,0xE00000007168C,0xE000000071690,0xE000000071694,0xE000000071696,0xE000000071698,0xE00000007169A,0xE00000007169C,0xE00000007169E,0xE0000000716A2,0xE0000000716A6,0xE0000000716B2,0xE0000000716B6,0xE0000000716BA,0xE0000000716BE,0xE0000000716C2,0xE0000000716CC,0xE0000000716D0,0xE0000000716D4,0xE0000000716D8,0xE0000000716DC,0xE0000000716E0,0xE0000000716E4,0xE0000000716E8,0xE0000000716EC,0xE0000000716F0,0xE0000000716F6,0xE0000000716F8,0xE000000071703,0xE000000071709,0xE00000007170D,0xE000000071715,0xE00000007171D,0xE000000071725,0xE00000007172A,0xE00000007172F,0xE000000071734,0xE00000007173F,0xE000000071743,0xE000000071747,0xE00000007174B,0xE000000071762,0xE000000071769,0xE00000007176B,0xE00000007176D,0xE00000007176F,0xE000000071771,0xE000000071773,0xE000000071775,0xE000000071777,0xE000000071779,0xE00000007177D,0xE000000071781,0xE000000071785,0xE000000071789,0xE00000007178D,0xE000000071791,0xE00000007179D,0xE0000000717A7,0xE0000000717B1,0xE0000000717B3,0xE0000000717BD,0xE0000000717BF,0xE0000000717C4,0xE0000000717C8,0xE0000000717CC,0xE0000000717D5,0xE0000000717D9,0xE0000000717E1,0xE0000000717E3,0xE0000000717ED,0xE0000000717EF,0xE0000000717F1,0xE0000000717F7,0xE000000071809,0xE000000071811,0xE000000071831,0xE000000071833,0xE000000071837,0xE000000071839,0xE00000007183F,0xE000000071841,0xE000000071845,0xE000000071853,0xE00000007185D,0xE000000071861,0xE00000007186D,0xE000000071871,0xE000000071890,0xE000000071892,0xE000000071894,0xE000000071896,0xE00000007189A,0xE00000007189E,0xE0000000718A2,0xE0000000718A6,0xE0000000718AA,0xE0000000718AE,0xE0000000718B2,0xE0000000718B4,0xE0000000718B6,0xE0000000718B8,0xE0000000718BA,0xE0000000718BC,0xE0000000718BE,0xE0000000718C0,0xE0000000718C2,0xE0000000718C6,0xE0000000718C8,0xE0000000718CA,0xE0000000718CC,0xE0000000718CE,0xE0000000718D0,0xE0000000718D2,0xE0000000718D4,0xE0000000718D6,0xE0000000718D8,0xE0000000718DA,0xE0000000718DC,0xE0000000718DE,0xE0000000718E0,0xE0000000718E2,0xE0000000718E4,0xE0000000718E6,0xE0000000718E8,0xE0000000718EA,0xE0000000718EC,0xE0000000718EE,0xE0000000718F0,0xE0000000718F2,0xE0000000718F4,0xE0000000718F6,0xE000000071906,0xE000000071908,0xE00000007190A,0xE00000007190C,0xE00000007190E,0xE000000071910,0xE000000071912,0xE000000071916,0xE00000007191A,0xE00000007191E,0xE000000071922,0xE000000071926,0xE000000071930,0xE00000007193A,0xE000000071944,0xE000000071949,0xE000000071951,0xE000000071953,0xE00000007195C,0xE000000071960,0xE000000071962,0xE000000071964,0xE000000071968,0xE00000007196A,0xE00000007196E,0xE000000071970,0xE000000071972,0xE000000071977,0xE000000071979,0xE00000007197B,0xE000000071983,0xE000000071995,0xE0000000719A1,0xE0000000719A5,0xE0000000719B2,0xE0000000719BB,0xE0000000719DA,0xE0000000719E1,0xE0000000719E8,0xE0000000719EC,0xE0000000719F0,0xE0000000719F4,0xE0000000719F6,0xE0000000719F8,0xE000000071A04,0xE000000071A06,0xE000000071A08,0xE000000071A0A,0xE000000071A0C,0xE000000071A0E,0xE000000071A10,0xE000000071A12,0xE000000071A14,0xE000000071A16,0xE000000071A18,0xE000000071A1A,0xE000000071A1C,0xE000000071A1E,0xE000000071A28,0xE000000071A2A,0xE000000071A2C,0xE000000071A2E,0xE000000071A30,0xE000000071A32,0xE000000071A46,0xE000000071A50,0xE000000071A5A,0xE000000071A7C,0xE000000071A81,0xE000000071A86,0xE000000071A8A,0xE000000071A8E,0xE000000071A92,0xE000000071A96,0xE000000071A9A,0xE000000071A9E,0xE000000071AA2,0xE000000071AA6,0xE000000071AAA,0xE000000071AAE,0xE000000071AB4,0xE000000071ABA,0xE000000071AC0,0xE000000071AD4,0xE000000071AE2,0xE000000071AF0,0xE000000071AFE,0xE000000071B06,0xE000000071B0E,0xE000000071B18,0xE000000071B22,0xE000000071B2C,0xE000000071B2E,0xE000000071B38,0xE000000071B49,0xE000000071B5A,0xE000000071B5E,0xE000000071B62,0xE000000071B66,0xE000000071B6A,0xE000000071B6E,0xE000000071B72,0xE000000071B76,0xE000000071B7A,0xE000000071B7E,0xE000000071B82,0xE000000071B86,0xE000000071B8A,0xE000000071B8E,0xE000000071B92,0xE000000071BA4,0xE000000071BAA,0xE000000071BB4,0xE000000071BBE,0xE000000071BC8,0xE000000071BD2,0xE000000071BDC,0xE000000071BE6,0xE000000071BF0,0xE000000071BFA,0xE000000071C04,0xE000000071C0A,0xE000000071C10,0xE000000071C16,0xE000000071C38,0xE000000071C42,0xE000000071C4C,0xE000000071C56,0xE000000071C60,0xE000000071C6A,0xE000000071C74,0xE000000071C7F,0xE000000071C89,0xE000000071C93,0xE000000071C9D,0xE000000071CA7,0xE000000071CB1,0xE000000071CBB,0xE000000071CC5,0xE000000071CCF,0xE000000071CD9,0xE000000071CE3,0xE000000071CE5,0xE000000071CEF,0xE000000071D03,0xE000000071D0D,0xE000000071D17,0xE000000071D21,0xE000000071D35)) - HR = 0x80040e23, 0, 0, 0, "", "", ""
[11/5/2020 4:54:19 AM] [ INFO]    at MediaCenter.Store.SqlLite.SqlLiteCommand.ExecuteNonQuery()
[11/5/2020 4:54:19 AM] [ INFO]    at MediaCenter.Store.SqlLite.SqlLiteSession.ExecuteSql(String sql)
[11/5/2020 4:54:19 AM] [ INFO]    at MediaCenter.Store.OleDB.ObjectStore.ObjectCollectionDeleteRecords(ObjectType type, String objectIds)
[11/5/2020 4:54:19 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.DeleteUnreferencedRecords()
[11/5/2020 4:54:19 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.PerformCollection()
[11/5/2020 4:54:19 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.Collect(String fileName, Boolean disableThrottle, Boolean createDbBackups, TraceOp traceLevel)
[11/5/2020 4:54:19 AM] [ INFO]    at Updater.Run()
[11/5/2020 4:54:19 AM] [ INFO]    at wWinMain(HINSTANCE__* hInst, HINSTANCE__* hInstPrev, UInt16* pwzCmdLine, Int32 nCmdShow)
[11/5/2020 4:54:19 AM] [ INFO]    at wWinMainCRTStartup()
[11/5/2020 4:54:19 AM] [ INFO]    at wWinMainStub()
[11/5/2020 4:54:20 AM] [ INFO] Unhandled Exception: System.InvalidOperationException: Releasing rows on a closed rowset CollectionInfo CollectionInfoI_StatusGroupKey
[11/5/2020 4:54:20 AM] [ INFO]    at MediaCenter.Store.SqlLite.Rowset.ReleaseRow()
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.CollectionEnumerator.System.IDisposable.Dispose()
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.DeleteUnreferencedRecords()
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.PerformCollection()
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.Collect(String fileName, Boolean disableThrottle, Boolean createDbBackups, TraceOp traceLevel)
[11/5/2020 4:54:20 AM] [ INFO]    at Updater.Run()
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMain(HINSTANCE__* hInst, HINSTANCE__* hInstPrev, UInt16* pwzCmdLine, Int32 nCmdShow)
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMainCRTStartup()
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMainStub()
[11/5/2020 4:54:20 AM] [ INFO] Unhandled Exception: System.InvalidOperationException: MediaCenterStore: Assert. SharedRwLock: not owner
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreDebug.Assert(Boolean f, String msg)
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.SharedMemoryRwLock.UnlockExclusive(SharedRwLockExclusiveAccess exclusiveAccess)
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.SharedRwLockExclusiveAccess.System.IDisposable.Dispose()
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.PerformCollection()
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.Collect(String fileName, Boolean disableThrottle, Boolean createDbBackups, TraceOp traceLevel)
[11/5/2020 4:54:20 AM] [ INFO]    at Updater.Run()
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMain(HINSTANCE__* hInst, HINSTANCE__* hInstPrev, UInt16* pwzCmdLine, Int32 nCmdShow)
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMainCRTStartup()
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMainStub()
[11/5/2020 4:54:20 AM] [ INFO] Unhandled Exception: System.InvalidOperationException: Error getting IDBCreateCommand - HR = 0x0
[11/5/2020 4:54:20 AM] [ INFO]    at MediaCenter.Store.SqlLite.SqlLiteErr.LogAndThrowException(Int32 hr, String msg, Object[] args)
[11/5/2020 4:54:20 AM] [ INFO]    at MediaCenter.Store.SqlLite.SqlLiteCommand.CreateCommand(IUnknown** ppunk)
[11/5/2020 4:54:20 AM] [ INFO]    at MediaCenter.Store.SqlLite.SqlLiteCommand.InitNativeCommand()
[11/5/2020 4:54:20 AM] [ INFO]    at MediaCenter.Store.SqlLite.SqlLiteSession.ExecuteSql(String sql)
[11/5/2020 4:54:20 AM] [ INFO]    at MediaCenter.Store.SqlLite.SqlLiteSession.DeleteCollectionInfoTable()
[11/5/2020 4:54:20 AM] [ INFO]    at MediaCenter.Store.OleDB.ObjectStore.DeleteCollectionInfoTable()
[11/5/2020 4:54:20 AM] [ INFO]    at Microsoft.MediaCenter.Store.StoreObjectCollector.Collect(String fileName, Boolean disableThrottle, Boolean createDbBackups, TraceOp traceLevel)
[11/5/2020 4:54:20 AM] [ INFO]    at Updater.Run()
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMain(HINSTANCE__* hInst, HINSTANCE__* hInstPrev, UInt16* pwzCmdLine, Int32 nCmdShow)
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMainCRTStartup()
[11/5/2020 4:54:20 AM] [ INFO]    at wWinMainStub()
[11/5/2020 4:54:20 AM] [ERROR] Error using mcupdate.exe to perform database garbage cleanup. Exit code: -532459699
[11/5/2020 4:54:20 AM] Entering importMxfFile() for file "c:\programdata\garyan2\epg123\output\epg123.mxf"
[11/5/2020 4:55:30 AM] [ INFO] Error: The following error was encountered while processing the file. Aborting.
[11/5/2020 4:55:30 AM] [ INFO] RowSet::DeleteRow(Program_keywords Program_keywordsI_ParentChildKey) - DeleteRows() failed for handle 1 - HR = 0x80040e21, 0, 0, 0, "", "", ""
[11/5/2020 4:55:31 AM] [ERROR] Error using loadmxf.exe to import new guide information. Exit code: -1
[11/5/2020 4:55:31 AM] Exiting importMxfFile(). FAILURE.
[11/5/2020 4:55:31 AM] [ERROR] Failed to import .mxf file. Exiting.
[11/5/2020 4:55:31 AM] [ INFO] MXF file was created on 11/5/2020 4:30:00 AM
[11/5/2020 4:32:08 PM] ===============================================================================
[11/5/2020 4:32:08 PM]  Activating the epg123 configuration GUI. version 1.5.1.0
[11/5/2020 4:32:08 PM] ===============================================================================
[11/5/2020 4:32:09 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[11/5/2020 4:32:09 PM] [ INFO] Status request successful. account expires: 2020-12-07T20:30:14Z , lineups: 1/4 , lastDataUpdate: 2020-11-05T15:31:19Z
[11/5/2020 4:32:09 PM] [ INFO] system status: Online , message: No known issues.
[11/5/2020 4:32:09 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[11/5/2020 4:32:09 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-VA65087-X.
[11/5/2020 4:32:09 PM] [ INFO] Successfully queried the Task Scheduler for status. Could not start. Last Run 11/5/2020 4:30:00 AM; Exit: 0xFFFFFFFF
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garyan2

Posts: 7474
Joined: Fri Nov 27, 2015 7:23 pm
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#2

Post by garyan2 » Thu Nov 05, 2020 9:52 pm

Your WMC database is corrupted. You can try to manually import your MXF file using the client [Manual Import] button and select the file epg123.mxf. This might give you guide data now, but it will probably fail on next garbage cleanup again. My suggestion would actually be to click the [Rebuild WMC Database] button which will create a fresh new database and restore your tuners, recording requests, and such.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
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alan

Posts: 19
Joined: Thu Sep 06, 2012 3:07 pm
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#3

Post by alan » Thu Nov 05, 2020 9:56 pm

Thanks for the quick response. I did rebuild the WMC database and that fixed it.
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Scallica

Posts: 2799
Joined: Mon Jun 06, 2011 7:09 pm
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#4

Post by Scallica » Fri Nov 06, 2020 12:24 am

Please use code tags when pasting a log file.
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