No sound and CC on just one HD LIVE TV channel

Discussion of getting WMC to work on Windows 10 (unsupported)
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kaliif1234

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No sound and CC on just one HD LIVE TV channel

#1

Post by kaliif1234 » Tue May 01, 2018 7:50 am

Hi.

2 weeks ago closed captions disappeared on one HD livetv channel.
Now 2 days ago, sound disappeared .
All other channels are ok.
Is any idea what i need to check? If i check in my LG tv, sound and CC is ok.
I use DIGITAL DEVICES cable tuner.

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Crash2009

Posts: 4356
Joined: Thu May 17, 2012 12:38 am
Location: Ann Arbor, Michigan

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5+ Yrs TGB Veteran

#2

Post by Crash2009 » Sat May 05, 2018 8:35 am

You could try the built-in diagnostic inside of WMC. Select the channel you're having trouble with then press 411 and the info button. Use the right and left Arrow to see all the pages of 411 info. Take some pictures with your phone then do the same thing for a working Channel compare the pictures.......

what is different?

kaliif1234

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Joined: Tue May 01, 2018 7:33 am
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#3

Post by kaliif1234 » Sun May 13, 2018 2:26 pm

Problem solved.
Provider issue. Now all works.

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