Guide Data Outage - 2017 Edition

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mwpeterson

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Re: Guide Data Outage - 2017 Edition

#1701

Post by mwpeterson » Sun Oct 22, 2017 8:12 pm

Received another update this morning, it says to 11/4 but really through the afternoon of the 3rd. Two updates in a row!

Have they finally fixed things? Or is this just a prelude to another time change debacle?

Octavean

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#1702

Post by Octavean » Sun Oct 22, 2017 8:22 pm

Finally got it working last night. I had to open an elevated command prompt:

cd c:\windows\ehome

Mcupdate.exe -uf -dbgc

All is well for now until it isn’t again,.....

adam1991

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#1703

Post by adam1991 » Sun Oct 22, 2017 9:50 pm

mwpeterson wrote:Received another update this morning, it says to 11/4 but really through the afternoon of the 3rd. Two updates in a row!

Have they finally fixed things? Or is this just a prelude to another time change debacle?
Aye, and there's the rub. If you were a betting man, where would you place your money?

I'm interested in seeing how the time change goes down this time around.

mwpeterson

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#1704

Post by mwpeterson » Sun Oct 22, 2017 10:34 pm

adam1991 wrote:Aye, and there's the rub. If you were a betting man, where would you place your money?

I'm interested in seeing how the time change goes down this time around.
Well, since we are only a couple of days away from receiving data for the end of DST, I'll say it is likely the time change will be smooth, but we will have another breakdown before the end of the year.

Rainyday

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#1705

Post by Rainyday » Sun Oct 22, 2017 10:40 pm

2pm Sunday, FINALLY joy in Portland, OR on Frontier; guide updated until 5pm Thursday 2nd.

Totally agree with mwpeterson that we'll probably be back with this circus again before the end of the year. Sigh.

wingdam

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#1706

Post by wingdam » Sun Oct 22, 2017 11:22 pm

Just got my update and for those recording the Walking Dead premiere, they have it flagged as a rerun so you'll have to manually add it.

JohnW248

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#1707

Post by JohnW248 » Mon Oct 23, 2017 5:35 pm

Octavean wrote:Finally got it working last night. I had to open an elevated command prompt:

cd c:\windows\ehome

Mcupdate.exe -uf -dbgc

All is well for now until it isn’t again,.....
the second switch you listed -dbgc is redundant and unnecessary. The -uf does both the forced update and runs the client maintenance task which cleans out the data base.

It doesn't run twice so the command is just unnecessary.

JohnW248

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#1708

Post by JohnW248 » Mon Oct 23, 2017 5:41 pm

gary94080 wrote:reported earlier that the update came through yesterday afternoon for San Francisco.

two thing that I noticed

1. for the non-major networks there are a lot of generic program descriptions

2. the guide seems to access quicker. the same thing happened just after the last major breakdown, then over time it began to slow down again and occasionally lockup for short periods of time 30-45 seconds to 1-1/2 minutes.
I wish they would find a way to clear out useless data on a regular basis that seems to be bogging down the program.
When you run the elevated command of mcupdate.exe -uf it will download the latest guide whether it thinks you have it or not AND it runs the data basse clean up task which is Client Maintenance. Generally MC tasks will run that at least once a week unless you've modified the Media Center task library. IF you look at the tasks you'll see TWO for MCUPDATE, one that is scheduled to run once a day or once every twelve hours and another that runs client maintenance which also can be run alone with a -dbgc which is data base garbage cleanup as an elevated command. Generally you guide Data Base should be cleaned weekly by MC.

I didn't notice your observation of generic program information but that might be due to your guide. I'm on Spectrum but the guide names are still TWC for some reason.

JonDeutsch

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#1709

Post by JonDeutsch » Tue Oct 24, 2017 1:12 am

Lost guide data today. Elevated mcupdate -uf fixed it. Should I setup a weekly task for this command? If so, is there a way to create an elevated command via task manager?

RonZimmerman

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#1710

Post by RonZimmerman » Tue Oct 24, 2017 1:23 am

New to the forum. I also have been unable to get updates to WMC Guide Data in both Utah and Florida. I read several way to do a manual update.

1.Type cmd into the start menu box and then paste the following command into the black window and press enter:
%windir%\ehome\mcupdate -uf -pscn 0 -dbgc


2. I had to open an elevated command prompt:
cd c:\windows\ehome
Mcupdate.exe -uf -dbgc

Are these the best chances of getting guide data to update? Which should I use? It seems the only difference is the -pscn 0 switch.

Thanks

JohnW248

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#1711

Post by JohnW248 » Tue Oct 24, 2017 2:50 am

RonZimmerman wrote:New to the forum. I also have been unable to get updates to WMC Guide Data in both Utah and Florida. I read several way to do a manual update.

1.Type cmd into the start menu box and then paste the following command into the black window and press enter:
%windir%\ehome\mcupdate -uf -pscn 0 -dbgc


2. I had to open an elevated command prompt:
cd c:\windows\ehome
Mcupdate.exe -uf -dbgc

Are these the best chances of getting guide data to update? Which should I use? It seems the only difference is the -pscn 0 switch.

Thanks
You must run the manual commands from an elevated command prompt not from the start menu run command

BUT you only need to run c:\windows\ehome>mcupdate.exe -uf The rest of the switches are not necessary and the pscn is an interval timer and not useful and the -dbgc is already incorporated now in the -uf command. Some of these switches date back to Vista when we still got some feedback from the ehome group.

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WC_Barnstormer

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#1712

Post by WC_Barnstormer » Thu Oct 26, 2017 1:36 am

I just emailed Tivo again due to the guide not updating again. ED is still 11/4.

rogers2717

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#1713

Post by rogers2717 » Thu Oct 26, 2017 5:03 am

Thursday AM and nothing new since we all thought it was fixed. Here we go again - after just one "last second" update.

My OTA tuners are all from Hauppauge which comes with their WinTV8 software. Which hooks into TitanTV's EPG. But they admit WMC has a nicer gui. I spoke to one of their techs on Monday - he suggested looking into Schedules Direct.

windham9

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#1714

Post by windham9 » Thu Oct 26, 2017 10:37 pm

I think they are putting 12 days on all at once now. Let it run almost out each time.
Instead of regular updates, its now a big chunk at the last minute.
May be this way from now on?

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davidhp

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#1715

Post by davidhp » Sat Oct 28, 2017 4:45 am

windham9 wrote:I think they are putting 12 days on all at once now. Let it run almost out each time.
Instead of regular updates, its now a big chunk at the last minute.
May be this way from now on?
This appears to be the new norm unfortunately.

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UCBearcat

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#1716

Post by UCBearcat » Sat Oct 28, 2017 4:19 pm

It seems that my weekly job is to come out here and see if I'm the only one w/ these issues. And every week, I find that I'm not. Down to 7 days. At what point do we we panic (again)?

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WC_Barnstormer

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#1717

Post by WC_Barnstormer » Sat Oct 28, 2017 4:32 pm

NOW! Send Tivo email again!!

Wed Oct 25, 2017 8:36 pm I just emailed Tivo again due to the guide not updating again. ED is still 11/4.

No response from them yet.

mainertodd

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#1718

Post by mainertodd » Sat Oct 28, 2017 10:26 pm

davidhp wrote:
windham9 wrote:I think they are putting 12 days on all at once now. Let it run almost out each time.
Instead of regular updates, its now a big chunk at the last minute.
May be this way from now on?
This appears to be the new norm unfortunately.
If that's their plan, it's a terrible one. Data from 10+ days out frequently contains errors. I'm double-checking my recordings for the upcoming week and there are multiple issues that probably would have been fixed if the data were more current.

cuafpr

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#1719

Post by cuafpr » Sat Oct 28, 2017 10:42 pm

aaaaaaaaaaaaaand no data outside of standard channels again, comporium in SC

rogoued

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#1720

Post by rogoued » Sun Oct 29, 2017 4:14 pm

Still not working for me, mine ends 11/2 OTA Bay Area San Jose, CA

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