Guide Data Outage - Spring/Summer 2016 Edition
-
- Posts: 2840
- Joined: Sun Jun 02, 2013 9:44 pm
- Location:
- HTPC Specs:
Guide Data Outage - Spring/Summer 2016 Edition
No new guide data since 5/27 @ 8am ET (guide ends 6/8/2016 @ 8pm ET). Anyone else?
-
- Posts: 1
- Joined: Mon May 30, 2016 3:34 am
- Location:
- HTPC Specs:
My guide is not updating past 6/8/2016. Ran tv set-up 2x nothing changed. What gives this seems to happen alot.
-
- Posts: 30
- Joined: Thu Sep 06, 2012 12:00 pm
- Location:
- HTPC Specs:
Same here. No guide data past 6/9/16. Using Chicago OTA antenna. Rovi guide data.
End Date: 6/9/2016 1:00:00 AM
End Date: 6/9/2016 1:00:00 AM
-
- Posts: 80
- Joined: Mon Mar 14, 2016 7:11 pm
- Location:
- HTPC Specs:
Same Problem. They must take holiday week-ends off also.
- WC_Barnstormer
- Posts: 62
- Joined: Sat Apr 30, 2016 12:05 pm
- Location:
- HTPC Specs:
Hi, It appears the guide data is down again. Several of us in the Microsoft Community have been discussing this also. Just thought I would post here. Either myself or Webminister will create a ticket tonight or in the morning on connect and see if Barb can contact MSFT also.. One thing I have noticed this time is that the movie guide data is taking forever to load and I am only getting some with empty boxes, some with text and some with covers. I have never seen it this bad before. Any way just wanted to confirm what you guys have said about the guide.
-
- Posts: 183
- Joined: Wed Dec 21, 2011 6:28 am
- Location:
- HTPC Specs:
Down to 10 days, and a manual download takes 10 seconds - - and does nothing.
Like Yogi Berra said:It's deja vue all over again. =Sigh=
Like Yogi Berra said:It's deja vue all over again. =Sigh=
-
- Posts: 2893
- Joined: Sat Jun 11, 2011 2:31 pm
- Location:
- HTPC Specs:
And it's a holiday weekend....hmmm.....
I wonder if the guide update is some dude wandering into work in the morning and hitting a button. When there's a holiday, he's not at work, so...
I wonder if the guide update is some dude wandering into work in the morning and hitting a button. When there's a holiday, he's not at work, so...
- kdurbin82
- Posts: 46
- Joined: Sun Mar 16, 2014 7:59 pm
- Location: Shawnee, KS
- HTPC Specs:
Yep...just noticed I have data until about 8:00 CST on May 8th. Then nothing. I rely on WMC for all TV in my house. If I have to go through this again, I'm switching to TiVo.
RIP WMC
-
- Posts: 193
- Joined: Thu May 28, 2015 1:24 am
- Location:
- HTPC Specs:
How many times are you guys going to suffer through this before you make the switch to EPG123?
-
- Posts: 657
- Joined: Tue Dec 20, 2011 11:05 pm
- Location:
- HTPC Specs:
What he said. Works well on my test system. If only I got over the deal of retooling the record history and schedule would have done it a long time ago. All I need is a big push... like another MS/Rovi failure maybe...DOS4EVER wrote:How many times are you guys going to suffer through this before you make the switch to EPG123?
-Alan
-
- Posts: 2893
- Joined: Sat Jun 11, 2011 2:31 pm
- Location:
- HTPC Specs:
yeah, it's the complete setup thing that gets in the way. OTA is not nearly as bad, but still--I wasn't going to do it until after the TV season at the earliest.
Up to now, though, there really hasn't been the push. It hasn't self-destructed yet. And I don't have the esoteric requirements others here do--sports, news shows, talk shows, etc that seem to be impacted much worse than my standard primetime lineups. The worst I saw was part 2 of a Blacklist that Rovi thought was a rerun of part 1.
Up to now, though, there really hasn't been the push. It hasn't self-destructed yet. And I don't have the esoteric requirements others here do--sports, news shows, talk shows, etc that seem to be impacted much worse than my standard primetime lineups. The worst I saw was part 2 of a Blacklist that Rovi thought was a rerun of part 1.
- WC_Barnstormer
- Posts: 62
- Joined: Sat Apr 30, 2016 12:05 pm
- Location:
- HTPC Specs:
Hi,
I just posted this on the Microsoft Community. Please uptick on connect so we can get traction on this and a possible quick fix. Thanks
Barb,
Please yell at MSFT about the WMC guide not updating again. It appears to be nationwide based on comments here as well as The Green Button.
Connect ticket: 2766042
https://connect.microsoft.com/site1145/ ... ls/2766042
I just posted this on the Microsoft Community. Please uptick on connect so we can get traction on this and a possible quick fix. Thanks
Barb,
Please yell at MSFT about the WMC guide not updating again. It appears to be nationwide based on comments here as well as The Green Button.
Connect ticket: 2766042
https://connect.microsoft.com/site1145/ ... ls/2766042
-
- Posts: 246
- Joined: Sun Jul 19, 2015 1:04 am
- Location: Schedules Direct
- HTPC Specs:
Bottom line up front: I work for Schedules Direct, which is the service that EPG123 uses to get guide data.
Can I offer the following? The summertime doldrums may be the perfect opportunity to test a "new" guide data provider if you're having issues; you don't want to start fiddling with things during {Your Favorite Sports Team}'s season, or once the new Fall programs start if it turns out that the guide data isn't working through your regular provider when things get to the "Ahh! No Guide Data! 2 days remaining!" point. If it turns out that you're not satisfied with our service, then you also have time to switch back before the Fall season starts.
Since we have a 7-day trial, it should be fairly easy to evaluate our service and see if it meets your needs. We also offer extended trials if you're actively troubleshooting something with us or Gary; we usually just reset the clock to "7 days" once everything is stable so that you get the full amount of data instead of getting things figured out on "day 6 of 7".
Can I offer the following? The summertime doldrums may be the perfect opportunity to test a "new" guide data provider if you're having issues; you don't want to start fiddling with things during {Your Favorite Sports Team}'s season, or once the new Fall programs start if it turns out that the guide data isn't working through your regular provider when things get to the "Ahh! No Guide Data! 2 days remaining!" point. If it turns out that you're not satisfied with our service, then you also have time to switch back before the Fall season starts.
Since we have a 7-day trial, it should be fairly easy to evaluate our service and see if it meets your needs. We also offer extended trials if you're actively troubleshooting something with us or Gary; we usually just reset the clock to "7 days" once everything is stable so that you get the full amount of data instead of getting things figured out on "day 6 of 7".
- davidhp
- Posts: 181
- Joined: Thu Mar 13, 2014 2:28 pm
- Location:
- HTPC Specs:
Microsoft, while I realize you don't want to commit an entire team to WMC, how about assigning one person to check the EPG download each day to see if it is working and to fix it when it is not - this should only take less than 10 minutes
each day - is that too much for us, your customers to expect from your multi-million dollar corporation?
each day - is that too much for us, your customers to expect from your multi-million dollar corporation?
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
For those still on the fence ... as stated in the EPG123 Guide, it can coexist with Rovi and steps 1 & 2 are optional. You can just perform step 3 to take a look and can recover back to Rovi pretty easily.
Here's what it will look like:
1) Perform step 3 in the guide to "install" epg123. What you will have is all the channels you selected to download will be enabled with SD/Gracenote guide data. Those channels not selected will be disabled and still have the Rovi data. Note that the category searches and movie guide might be a little off but will still be much better than what you currently have with Rovi. For scheduled recordings, as long as the titles are the same between Rovi and SD then they should be scheduled as they were.
2) To go back to Rovi completely, the "uninstall" method for epg123 is to run the GUI and deselect all channels (None) and execute. All channels in the guide will now be disabled with all Rovi guide data, so to complete the process you will have to reenable all the channels in WMC.
That's it ... you got to check it out and didn't harm anything.
^^ and yes, that capability was by design, not by accident.
Here's what it will look like:
1) Perform step 3 in the guide to "install" epg123. What you will have is all the channels you selected to download will be enabled with SD/Gracenote guide data. Those channels not selected will be disabled and still have the Rovi data. Note that the category searches and movie guide might be a little off but will still be much better than what you currently have with Rovi. For scheduled recordings, as long as the titles are the same between Rovi and SD then they should be scheduled as they were.
2) To go back to Rovi completely, the "uninstall" method for epg123 is to run the GUI and deselect all channels (None) and execute. All channels in the guide will now be disabled with all Rovi guide data, so to complete the process you will have to reenable all the channels in WMC.
That's it ... you got to check it out and didn't harm anything.
^^ and yes, that capability was by design, not by accident.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
-
- Posts: 2840
- Joined: Sun Jun 02, 2013 9:44 pm
- Location:
- HTPC Specs:
I thought scheduled recordings had to be re-created when you converted to SD/Gracenote data...
-
- Posts: 2893
- Joined: Sat Jun 11, 2011 2:31 pm
- Location:
- HTPC Specs:
It's pretty clear that steps 1 and 2 are not really optional.
-
- Posts: 657
- Joined: Tue Dec 20, 2011 11:05 pm
- Location:
- HTPC Specs:
For it to work its best, they're not. I skipped the DB wipes in the beginning for testing. It worked mostly fine, just a few oddities like the Movie Guide (an issue with actors and upcoming movies they're appearing in). It worked fine to show Gary was on a great track - but you definitely want to go the whole process for the final product.
-Alan
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
Poking around in the WMC dlls revealed that the scheduled recordings are not solely by series/episode IDs as I originally thought, but also uses series and episode titles. If the titles match, then the scheduled recordings should work. The only surefire way to guarantee the scheduled recordings will work would be to recreate them using SD/Gracenote data.Space wrote:I thought scheduled recordings had to be re-created when you converted to SD/Gracenote data...
Steps 1 and 2 are strongly recommended due to the quirks of leaving Rovi alive in the database and was definitely necessary up to and including v0.9.4. Starting with v0.9.5, epg123 can properly coexist with Rovi (with still some quirks).adam1991 wrote:It's pretty clear that steps 1 and 2 are not really optional.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- STC
- Posts: 6808
- Joined: Mon Jun 06, 2011 4:58 pm
- Location:
- HTPC Specs:
Back to the guide data, this obviously is not time change related. UK users had a blip a few days ago. I wonder if some bits are being restructured Rovi / MS side?
By the Community, for the Community. 100% Commercial Free.
Want decent guide data back? Check out EPG123
Want decent guide data back? Check out EPG123