EPG123 Bug Reports

An evolving, supported alternative to Rovi
Forum rules
★ Download the latest EPG123 here: http://epg123.garyan2.net <> Setup guide here: http://epg123.garyan2.net/downloads/epg123_Guide.pdf
User avatar
garyan2

Posts: 5344
Joined: Fri Nov 27, 2015 7:23 pm
Location:

HTPC Specs: Show details

Re: EPG123 Bug Reports

#1361

Post by garyan2 » Sat Oct 10, 2020 3:43 pm

alhaunts wrote:
Sat Oct 10, 2020 1:16 pm
For the past month or so, the tray icon app has been throwing errors every couple of days. Event ID: 1000

Here are the details:

Faulting application name: epgTray.exe, version: 1.2.0.0, time stamp: 0xb5f1213e
Faulting module name: KERNELBASE.dll, version: 6.1.7601.24520, time stamp: 0x5d673e23
Exception code: 0xe0434352
Fault offset: 0x000000000000b87d
Faulting process id: 0x498
Faulting application start time: 0x01d69e7622a518e8
Faulting application path: C:\Program Files (x86)\epg123\epgTray.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 613fc4b8-0a69-11eb-b347-e0cb4e8bb65c

This occurs at random times of the day & doesn't seem to affect functionality AFAIK

System is Win 7 x64

Cheers, Al.
Unfortunately, the details don't help much. Exception code 0xe0434352 is an "unknown software exception." You say these are random? You are not interacting with the tray icon, and there is no update in progress?

The program doesn't do much except sit there and listen to a communication pipe for any messages from the epg123.exe update process or the epg123client.exe import process. If it is not downloading or importing, the tray is really doing absolutely nothing. There is a timer as well that is set 24 hours after your last imported MXF file creation time. If 24 hours has expired then it will turn red. If a download or import is in progress, then that timer gets bumped another hour.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

alhaunts

Posts: 9
Joined: Wed Jan 01, 2020 5:45 pm
Location:

HTPC Specs: Show details

#1362

Post by alhaunts » Sat Oct 10, 2020 3:49 pm

Yes anytime of the day or night. Times don't line-up with epg downloading/importing. Dr Google suggests the exception code may be related to .NET issues. I'll try updating .NET to the latest version & see what happens. Thanks Gary.

User avatar
garyan2

Posts: 5344
Joined: Fri Nov 27, 2015 7:23 pm
Location:

HTPC Specs: Show details

#1363

Post by garyan2 » Sat Oct 10, 2020 5:53 pm

Does your computer sleep or hibernate? That may explain some of the randomness. I found out that when the computer sleeps, the timer pauses and will resume when the computer wakes back up.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

alhaunts

Posts: 9
Joined: Wed Jan 01, 2020 5:45 pm
Location:

HTPC Specs: Show details

#1364

Post by alhaunts » Sun Oct 11, 2020 1:05 pm

No sleep or hibernation here. I updated .NET from 4.0 to 4.8 and ran sfc /scannow. It found & fixed a few "integrity violations". No further epgTray.exe errors but time will tell. Fingers crossed.

Post Reply