[ERROR] Unhandled exception caught from epg123.exe

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JRD

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[ERROR] Unhandled exception caught from epg123.exe

#1

Post by JRD » Sat Apr 03, 2021 6:42 pm

Guide is not updating with data after 30-Mar-2021.

Log shows the following errors...
[ERROR] Unhandled exception caught from epg123.exe. message: Value cannot be null.
Parameter name: collection
[ERROR] The MXF file imported is 106.24 hours old.

Tried several reinstalls, reconfigs, etc, nothing is resolving issue.
Full log file below for reference.
Please advise how to resolve issue.
Thank you.

Code: Select all

[4/3/2021 2:11:24 PM] ===============================================================================
[4/3/2021 2:11:24 PM]  Beginning epg123 update execution. version 1.6.3.0
[4/3/2021 2:11:24 PM] ===============================================================================
[4/3/2021 2:11:24 PM] [ INFO] Beginning EPG123 update execution. 2021-04-03 18:11:24Z
[4/3/2021 2:11:24 PM] [ INFO] DaysToDownload: 21 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: True
[4/3/2021 2:11:24 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[4/3/2021 2:11:24 PM] [ INFO] Status request successful. account expires: 2021-12-11T16:40:06Z , lineups: 1/4 , lastDataUpdate: 2021-04-02T17:33:07Z
[4/3/2021 2:11:24 PM] [ INFO] system status: Online , message: No known issues.
[4/3/2021 2:11:24 PM] [ INFO] Successfully retrieved TMDb configurations.
[4/3/2021 2:11:25 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/3/2021 2:11:25 PM] Entering buildLineupServices() for 1 lineups.
[4/3/2021 2:11:25 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-PA65569-X.
[4/3/2021 2:11:26 PM] Exiting buildLineupServices(). SUCCESS.
[4/3/2021 2:11:26 PM] Entering getAllScheduleEntryMd5s() for 21 days on 491 stations.
[4/3/2021 2:11:28 PM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules. (0:00:00:01.8595709 /   430.279 KB)
[4/3/2021 2:11:35 PM] [ INFO] Successfully retrieved 238 station's daily schedules.          (0:00:00:07.5632974 /    18.604 MB)
[4/3/2021 2:11:42 PM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules. (0:00:00:01.9064510 /   430.378 KB)
[4/3/2021 2:11:50 PM] [ INFO] Successfully retrieved 238 station's daily schedules.          (0:00:00:07.6101789 /    18.310 MB)
[4/3/2021 2:11:55 PM] [ INFO] Successfully retrieved Md5s for  15 station's daily schedules. (0:00:00:00.2031460 /    27.119 KB)
[4/3/2021 2:11:56 PM] [ INFO] Successfully retrieved  15 station's daily schedules.          (0:00:00:00.5625589 /     1.152 MB)
[4/3/2021 2:11:56 PM] [ INFO] Found 0 cached daily schedules.
[4/3/2021 2:11:56 PM] [ INFO] Downloaded 8346 daily schedules.
[4/3/2021 2:11:59 PM] [ INFO] Processed 8346 daily schedules for 491 stations.
[4/3/2021 2:11:59 PM] Exiting getAllScheduleEntryMd5s(). SUCCESS.
[4/3/2021 2:11:59 PM] Entering buildAllProgramEntries() for 45897 programs.
[4/3/2021 2:12:00 PM] [ INFO] Found 0 cached program descriptions.
[4/3/2021 2:12:08 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:08.0320973 /    11.178 MB)
[4/3/2021 2:12:08 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:08.1883644 /     8.370 MB)
[4/3/2021 2:12:15 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:15.3766223 /     8.101 MB)
[4/3/2021 2:12:16 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:16.2517159 /     9.209 MB)
[4/3/2021 2:12:22 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:14.0327299 /     9.376 MB)
[4/3/2021 2:12:24 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:15.5953950 /    11.012 MB)
[4/3/2021 2:12:30 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:14.2671300 /     8.719 MB)
[4/3/2021 2:12:32 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:15.3453684 /    13.707 MB)
[4/3/2021 2:12:37 PM] [ INFO] Successfully retrieved 5000 program descriptions. (0:00:00:14.0171035 /     7.129 MB)
[4/3/2021 2:12:38 PM] [ INFO] Successfully retrieved  897 program descriptions. (0:00:00:01.1563714 /     1.028 MB)
[4/3/2021 2:12:52 PM] [ INFO] Processed 45897 program descriptions.
[4/3/2021 2:12:52 PM] Exiting buildAllProgramEntries(). SUCCESS.
[4/3/2021 2:12:52 PM] Entering buildAllGenericSeriesInfoDescriptions() for 6791 series.
[4/3/2021 2:12:52 PM] [ INFO] Found 2549 cached series descriptions.
[4/3/2021 2:12:52 PM] [ INFO] Successfully retrieved 500 generic program descriptions. (0:00:00:00.5625580 /   163.168 KB)
[4/3/2021 2:12:52 PM] [ INFO] Successfully retrieved 500 generic program descriptions. (0:00:00:00.5625580 /   190.896 KB)
[4/3/2021 2:12:53 PM] [ INFO] Successfully retrieved 500 generic program descriptions. (0:00:00:01.1251179 /   193.000 KB)
[4/3/2021 2:12:53 PM] [ INFO] Successfully retrieved 500 generic program descriptions. (0:00:00:01.1407454 /   157.212 KB)
[4/3/2021 2:12:53 PM] [ INFO] Successfully retrieved 500 generic program descriptions. (0:00:00:01.1251179 /   136.842 KB)
[4/3/2021 2:12:54 PM] [ INFO] Successfully retrieved 500 generic program descriptions. (0:00:00:01.1563719 /   176.441 KB)
[4/3/2021 2:12:54 PM] [ INFO] Successfully retrieved 500 generic program descriptions. (0:00:00:01.1719978 /   166.342 KB)
[4/3/2021 2:12:54 PM] [ INFO] Successfully retrieved 242 generic program descriptions. (0:00:00:00.8907191 /    91.712 KB)
[4/3/2021 2:12:54 PM] [ INFO] Processed 6791 series descriptions.
[4/3/2021 2:12:54 PM] Exiting buildAllGenericSeriesInfoDescriptions(). SUCCESS.
[4/3/2021 2:12:54 PM] Entering buildAllExtendedSeriesDataForUiPlus() for 6791 series.
[4/3/2021 2:12:54 PM] [ INFO] Found 3837 cached extended series descriptions.
[4/3/2021 2:12:59 PM] [ INFO] Successfully retrieved 2954 program descriptions. (0:00:00:04.3442072 /     5.435 MB)
[4/3/2021 2:12:59 PM] [ INFO] Processed 6791 extended series descriptions.
[4/3/2021 2:12:59 PM] Exiting buildAllExtendedSeriesDataForUiPlus(). SUCCESS.
[4/3/2021 2:12:59 PM] Entering getAllMoviePosters() for 3909 movies.
[4/3/2021 2:12:59 PM] [ INFO] Found 0 cached movie poster links.
[4/3/2021 2:13:00 PM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:00.8438384 /     3.572 MB)
[4/3/2021 2:13:00 PM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:00.9844786 /     3.827 MB)
[4/3/2021 2:13:01 PM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.7189308 /     3.565 MB)
[4/3/2021 2:13:01 PM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.8751971 /     3.708 MB)
[4/3/2021 2:13:02 PM] [ INFO] Successfully retrieved artwork info for 409 programs. (0:00:00:01.5470382 /     2.325 MB)
[4/3/2021 2:13:02 PM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.4845310 /     3.567 MB)
[4/3/2021 2:13:03 PM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.5001573 /     3.656 MB)
[4/3/2021 2:13:03 PM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.7033053 /     3.627 MB)
[4/3/2021 2:13:03 PM] [ INFO] TMDb catalog search for "Birthday Girl" from 2002 found 1 results.
[i]... (removed some content to reduce post length) ...[/i]
[4/3/2021 2:13:18 PM] [ INFO] TMDb catalog search for "Inheritance" from 2020 found 2 results.
[4/3/2021 2:13:18 PM] [ INFO] Processed 3909 movie poster links.
[4/3/2021 2:13:18 PM] Exiting getAllMoviePosters(). SUCCESS.
[4/3/2021 2:13:18 PM] Entering getAllSeriesImages() for 6792 series.
[4/3/2021 2:13:18 PM] [ERROR] Unhandled exception caught from epg123.exe. message: Value cannot be null.
Parameter name: collection
[4/3/2021 2:13:19 PM] ===============================================================================
[4/3/2021 2:13:19 PM]  Beginning epg123 client execution. version 1.6.3.0
[4/3/2021 2:13:19 PM] ===============================================================================
[4/3/2021 2:13:19 PM] [ INFO] Beginning epg123 client execution. 2021-04-03 18:13:19Z
[4/3/2021 2:13:19 PM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False , NoGC: False , NoVerify: False , Verbose: False
[4/3/2021 2:13:19 PM] Entering ImportMxfFile() for file "c:\programdata\garyan2\epg123\output\epg123.mxf".
[4/3/2021 2:14:04 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[4/3/2021 2:14:04 PM] Exiting ImportMxfFile(). SUCCESS.
[4/3/2021 2:14:04 PM] Entering VerifyLoad()
[4/3/2021 2:14:14 PM] [ INFO] Checked 201573 entries and corrected 0 of them.
[4/3/2021 2:14:14 PM] Exiting VerifyLoad()
[4/3/2021 2:14:15 PM] [ INFO] Completed the automatch of lineup stations to tuner channels.
[4/3/2021 2:14:16 PM] [ INFO] Completed lineup refresh.
[4/3/2021 2:14:16 PM] Entering RunWmcIndexTask(PvrScheduleTask)
[4/3/2021 2:14:16 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\PvrScheduleTask".
[4/3/2021 2:14:16 PM] [ INFO] Successfully started the PvrScheduleTask task. Exit code: 0
[4/3/2021 2:14:16 PM] Exiting RunWmcIndexTask(PvrScheduleTask). SUCCESS.
[4/3/2021 2:14:16 PM] Entering RunWmcIndexTask(ReindexSearchRoot)
[4/3/2021 2:14:16 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[4/3/2021 2:14:16 PM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[4/3/2021 2:14:16 PM] Exiting RunWmcIndexTask(ReindexSearchRoot). SUCCESS.
[4/3/2021 2:14:16 PM] [ INFO] MXF file was created on 3/30/2021 4:00:01 AM
[4/3/2021 2:14:16 PM] [ERROR] The MXF file imported is 106.24 hours old.
[4/3/2021 2:14:17 PM] [ INFO] Completed EPG123 client execution.
[4/3/2021 2:14:17 PM] [ INFO] EPG123 client execution time was 00:00:58.1780131.
Last edited by JRD on Sun Apr 04, 2021 2:05 am, edited 1 time in total.

Space

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#2

Post by Space » Sat Apr 03, 2021 7:05 pm

This may be a problem with Schedules Direct data that isn't error-handled properly by EPG123, so may need Gary to look at it.

There is a small possibility that it is cache corruption, in which case you can try clearing the EPG123 cache and re-running, but perhaps you should wait to hear from Gary in case he wants to fix the problem instead of just getting rid of the corrupted data that EPG123 is not handling gracefully.
Last edited by Space on Sat Apr 03, 2021 7:48 pm, edited 1 time in total.

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garyan2

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#3

Post by garyan2 » Sat Apr 03, 2021 7:12 pm

There's a college soccer series that is causing problems. Give me a little while to find the fix and I'll release a new version to fix this.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

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garyan2

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#4

Post by garyan2 » Sat Apr 03, 2021 7:43 pm

The problem is related to creating the MMUI+ file. If you don't use MMUI+, disabling that option will allow it to complete successfully. I'll still find the fix and release an update, this is just an update on what is going on.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

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garyan2

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#5

Post by garyan2 » Sat Apr 03, 2021 8:33 pm

New release with fix has just been posted. http://epg123.garyan2.net/download/
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

JRD

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#6

Post by JRD » Sun Apr 04, 2021 2:02 am

garyan2 wrote:
Sat Apr 03, 2021 8:33 pm
New release with fix has just been posted. http://epg123.garyan2.net/download/
Confirming, issue resolved with latest fix. Thank You!
[4/3/2021 9:53:03 PM] ===============================================================================
[4/3/2021 9:53:03 PM] Beginning epg123 client execution. version 1.6.3.1
[4/3/2021 9:53:03 PM] ===============================================================================
[4/3/2021 9:56:43 PM] [ INFO] MXF file was created on 4/3/2021 9:52:31 PM
[4/3/2021 9:56:43 PM] [ INFO] Completed EPG123 client execution.
[4/3/2021 9:56:43 PM] [ INFO] EPG123 client execution time was 00:03:40.5289907.

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garyan2

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#7

Post by garyan2 » Sun Apr 04, 2021 11:53 pm

Thanks for letting me know... about the problem, and that the solution worked. It's greatly appreciated.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

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