Guide Listings Out of Date soon

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mebehoof

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Guide Listings Out of Date soon

#1

Post by mebehoof » Tue Nov 03, 2020 4:39 pm

HI, getting a message that guide listings will be out of date in fewer than 3 days. Select download to get the latest guide listings. What should I do?

Is my subscription due? ??

Behoof
John Boyle

[Moderator note: topic moved]

stuartm

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#2

Post by stuartm » Tue Nov 03, 2020 10:04 pm

What is your source for guide data? Are you using EPG123? If so check your epg123 log file for errors. If EPG123, sounds like you guide update has been failing for some reason that should be noted in the log file.

mebehoof

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#3

Post by mebehoof » Wed Nov 04, 2020 4:44 am

Schedules direct for guide data... just can't seem to figure this thing out again... had it working for months... now at a total loss... thanks for the reply...

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garyan2

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#4

Post by garyan2 » Wed Nov 04, 2020 4:50 am

Have you looked at the log file? Entries with [ERROR] can point out what is going wrong. What version of epg123 are you running?
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

mebehoof

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#5

Post by mebehoof » Wed Nov 04, 2020 6:20 am

stuartm,

Again, thanks for the reply... here's the last entry in my log file... my Schedules Direct acct is current as is my epg123 ...

[11/3/2020 11:46:11 PM] Activating the epg123 configuration GUI. version 1.3.5.0
[11/3/2020 11:46:11 PM] ===============================================================================
[11/3/2020 11:46:13 PM] [ INFO] epg123 is not up to date. Latest version is 1.5.1 and can be downloaded from http://epg123.garyan2.net.
[11/3/2020 11:46:14 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[11/3/2020 11:46:14 PM] [ INFO] Status request successful. account expires: 2021-02-07T01:08:52Z , lineups: 1/4 , lastDataUpdate: 2020-11-03T12:04:39Z
[11/3/2020 11:46:14 PM] [ INFO] system status: Online , message: No known issues.
[11/3/2020 11:46:14 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[11/3/2020 11:46:14 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-OTA-48097.
[11/3/2020 11:46:15 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 11/3/2020 3:47:59 PM; Exit: 0x00000000
[11/3/2020 11:46:33 PM] ===============================================================================
[11/3/2020 11:46:33 PM] Activating the epg123 client GUI. version 1.3.5.0
[11/3/2020 11:46:33 PM] ===============================================================================
[11/3/2020 11:46:34 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 11/3/2020 3:47:59 PM; Exit: 0x00000000

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garyan2

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#6

Post by garyan2 » Wed Nov 04, 2020 6:27 am

You're going to need to look higher in the log to see if there are any errors. Start at 3:47:59pm today... that is when your last scheduled update ran.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

mebehoof

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#7

Post by mebehoof » Wed Nov 04, 2020 6:54 am

this is what I found... thoughts?

[11/2/2020 3:51:55 PM] [ INFO] Completed EPG123 client execution.
[11/2/2020 3:51:55 PM] [ INFO] EPG123 client execution time was 00:03:47.4260080.
[11/3/2020 3:48:01 PM] ===============================================================================
[11/3/2020 3:48:01 PM] Beginning epg123 update execution. version 1.3.5.0
[11/3/2020 3:48:01 PM] ===============================================================================
[11/3/2020 3:48:01 PM] [ INFO] Beginning EPG123 update execution. 2020-11-03 20:48:01Z
[11/3/2020 3:48:01 PM] [ INFO] DaysToDownload: 14 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[11/3/2020 3:48:01 PM] [ INFO] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure
[11/3/2020 3:48:02 PM] [ INFO] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure
[11/3/2020 3:48:02 PM] [ERROR] Failed to complete request. Exiting
[11/3/2020 3:48:02 PM] [ERROR] Did not receive a response from Schedules Direct for a token request.
[11/3/2020 3:48:02 PM] [ERROR] Failed to retrieve token from Schedules Direct. message: Did not receive a response from Schedules Direct for a token request.
[11/3/2020 3:48:02 PM] [ INFO] epg123 update execution time was 00:00:00.3910224.
[11/3/2020 3:48:03 PM] ===============================================================================
[11/3/2020 3:48:03 PM] Beginning epg123 client execution. version 1.3.5.0
[11/3/2020 3:48:03 PM] ===============================================================================
[11/3/2020 3:48:03 PM] [ INFO] Beginning epg123 client execution. 2020-11-03 20:48:03Z
[11/3/2020 3:48:03 PM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False
[11/3/2020 3:48:04 PM] Entering importMxfFile() for file "c:\programdata\garyan2\epg123\output\epg123.mxf"
[11/3/2020 3:51:02 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[11/3/2020 3:51:02 PM] Exiting importMxfFile(). SUCCESS.
[11/3/2020 3:51:02 PM] [ INFO] Completed the automatch of lineup stations to tuner channels.
[11/3/2020 3:51:02 PM] [ INFO] Completed lineup refresh.

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garyan2

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#8

Post by garyan2 » Wed Nov 04, 2020 7:07 am

Looks like you are having a either a network problem, or epg123 is being blocked from network access. Open the configuration GUI and click [Save & Execute] since your previous log entries from manually opening the configuration GUI didn't have a problem.

Did something change on your system about 11 days ago, give or take?
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

mebehoof

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#9

Post by mebehoof » Wed Nov 04, 2020 7:36 am

No system changes of any kind... saw no problems until now... I did save and execute but results were nil... no change... same messages... will try it again...

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garyan2

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#10

Post by garyan2 » Wed Nov 04, 2020 8:05 am

If you open up the configuration GUI, and you successfully login to Schedules Direct and see your lineups, then a [Save & Execute] should work since you already have a token. I'm not sure how you can get the same results.

Did a progress window popup right after the [Save & Execute]?
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

glorp

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#11

Post by glorp » Wed Nov 04, 2020 4:07 pm

[11/3/2020 3:48:01 PM] [ INFO] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure
[11/3/2020 3:48:02 PM] [ INFO] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure

Looks DNS-related.

mebehoof

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#12

Post by mebehoof » Wed Nov 04, 2020 4:38 pm

garyan2, got it... all is well... thanks guys best your way

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