My Guide Stopped Updating

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hoonk

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My Guide Stopped Updating

#1

Post by hoonk » Mon Oct 12, 2020 2:03 am

I have had EPG123 running in 2 houses for almost a year. Have been getting the epg icon and updates to the guide on both systems. 1 is spectrum, the other is comcast. Recently, The comcast system will not update the guide listings - Here's a log file - any suggestions? Thanks

Code: Select all

[10/11/2020 8:46:47 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:46:47 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:46:47 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:46:47 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:46:47 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:47:26 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:47:41 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:47:41 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:47:41 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:48:00 PM] ===============================================================================
[10/11/2020 8:48:00 PM]  Beginning epg123 update execution. version 1.3.0.0
[10/11/2020 8:48:00 PM] ===============================================================================
[10/11/2020 8:48:00 PM] [ INFO] Beginning EPG123 update execution. 2020-10-12 00:48:00Z
[10/11/2020 8:48:00 PM] [ INFO] DaysToDownload: 14 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[10/11/2020 8:48:00 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:48:00 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:48:00 PM] [ INFO] epg123 is not up to date. Latest version is 1.4.10 and can be downloaded from http://epg123.garyan2.net.
[10/11/2020 8:48:00 PM] [ INFO] Successfully retrieved TMDb configurations.
[10/11/2020 8:48:01 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:48:01 PM] Entering buildLineupServices() for 2 lineups.
[10/11/2020 8:48:01 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:48:01 PM] [ INFO] Subscribed lineup USA-GA10425-X has been EXCLUDED from download and processing.
[10/11/2020 8:48:01 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:48:03 PM] Exiting buildLineupServices(). SUCCESS.
[10/11/2020 8:48:03 PM] Entering getAllScheduleEntryMd5s() for 14 days on 313 stations.
[10/11/2020 8:48:05 PM] [ INFO] Successfully retrieved Md5s for 313 station's daily schedules. (0:00:00:01.8821076 /   499.855 KB)
[10/11/2020 8:48:05 PM] [ INFO] Found 4695 cached daily schedules.
[10/11/2020 8:48:05 PM] [ INFO] Downloaded 0 daily schedules.
[10/11/2020 8:48:13 PM] [ INFO] Processed 4695 daily schedules for 313 stations.
[10/11/2020 8:48:13 PM] Exiting getAllScheduleEntryMd5s(). SUCCESS.
[10/11/2020 8:48:13 PM] Entering buildAllProgramEntries() for 28130 programs.
[10/11/2020 8:48:35 PM] [ INFO] Found 28130 cached program descriptions.
[10/11/2020 8:48:35 PM] [ INFO] Processed 28130 program descriptions.
[10/11/2020 8:48:35 PM] Exiting buildAllProgramEntries(). SUCCESS.
[10/11/2020 8:48:35 PM] Entering buildAllGenericSeriesInfoDescriptions() for 5096 series.
[10/11/2020 8:48:35 PM] [ INFO] epg123 update execution time was 00:00:34.8289921.
[10/11/2020 8:50:30 PM] ===============================================================================
[10/11/2020 8:50:30 PM]  Activating the epg123 configuration GUI. version 1.4.10.0
[10/11/2020 8:50:30 PM] ===============================================================================
[10/11/2020 8:50:31 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[10/11/2020 8:50:32 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:50:32 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:50:32 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:50:32 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:50:32 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:50:33 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:55:50 PM] ===============================================================================
[10/11/2020 8:55:50 PM]  Activating the epg123 configuration GUI. version 1.4.10.0
[10/11/2020 8:55:50 PM] ===============================================================================
[10/11/2020 8:55:51 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[10/11/2020 8:55:51 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:55:51 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:55:51 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:55:51 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:55:52 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:55:52 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:57:11 PM] ===============================================================================
[10/11/2020 8:57:11 PM]  Activating the epg123 configuration GUI. version 1.4.10.0
[10/11/2020 8:57:11 PM] ===============================================================================
[10/11/2020 8:57:13 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[10/11/2020 8:57:13 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:57:13 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:57:13 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:57:13 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:57:13 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:57:14 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:57:21 PM] ===============================================================================
[10/11/2020 8:57:21 PM]  Beginning epg123 update execution. version 1.4.10.0
[10/11/2020 8:57:21 PM] ===============================================================================
[10/11/2020 8:57:21 PM] [ INFO] Beginning EPG123 update execution. 2020-10-12 00:57:21Z
[10/11/2020 8:57:21 PM] [ INFO] DaysToDownload: 14 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[10/11/2020 8:57:21 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:57:21 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:57:21 PM] [ INFO] Successfully retrieved TMDb configurations.
[10/11/2020 8:57:21 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:57:21 PM] Entering buildLineupServices() for 2 lineups.
[10/11/2020 8:57:21 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:57:21 PM] [ INFO] Subscribed lineup USA-GA10425-X has been EXCLUDED from download and processing.
[10/11/2020 8:57:21 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:57:21 PM] [ INFO] Kicking off background worker to download and process 263 station logos.
[10/11/2020 8:57:21 PM] Exiting buildLineupServices(). SUCCESS.
[10/11/2020 8:57:22 PM] Entering getAllScheduleEntryMd5s() for 14 days on 271 stations.
[10/11/2020 8:57:23 PM] [ INFO] Successfully retrieved Md5s for 271 station's daily schedules. (0:00:00:01.6810962 /   432.778 KB)
[10/11/2020 8:57:36 PM] [ INFO] Found 4065 cached daily schedules.
[10/11/2020 8:57:36 PM] [ INFO] Downloaded 0 daily schedules.
[10/11/2020 8:57:40 PM] [ INFO] Processed 4065 daily schedules for 271 stations.
[10/11/2020 8:57:40 PM] Exiting getAllScheduleEntryMd5s(). SUCCESS.
[10/11/2020 8:57:40 PM] Entering buildAllProgramEntries() for 25841 programs.
[10/11/2020 8:58:12 PM] [ INFO] Found 25841 cached program descriptions.
[10/11/2020 8:58:12 PM] [ INFO] Processed 25841 program descriptions.
[10/11/2020 8:58:12 PM] Exiting buildAllProgramEntries(). SUCCESS.
[10/11/2020 8:58:12 PM] Entering buildAllGenericSeriesInfoDescriptions() for 3439 series.
[10/11/2020 8:58:14 PM] [ INFO] epg123 update execution time was 00:00:53.0480341.
[10/11/2020 8:58:52 PM] ===============================================================================
[10/11/2020 8:58:52 PM]  Activating the epg123 client GUI. version 1.4.10.0
[10/11/2020 8:58:52 PM] ===============================================================================
[10/11/2020 8:58:53 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:59:00 PM] [ INFO] There are no tuners associated with "398 :  - 239CB = { (398 :  - 130FD) + [ ] }".
[10/11/2020 8:59:00 PM] [ INFO] There are no tuners associated with "400 :  - 239CD = { (400 :  - 1310B) + [ ] }".
[10/11/2020 8:59:00 PM] [ INFO] There are no tuners associated with "401 :  - 239CE = { (401 :  - 13112) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "767 :  - 23B50 = { (767 :  - 13B18) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "787 :  - 23B64 = { (787 :  - 13BA5) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "789 :  - 23B66 = { (789 :  - 13BB3) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1091 :  - 23CA2 = { (1091 :  - 143F8) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1218 :  - 23D27 = { (1218 :  - 14771) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1302 :  - 23D81 = { (1302 :  - 149BF) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1323 :  - 23D98 = { (1323 :  - 14A53) + [ ] }".
[10/11/2020 9:00:51 PM] ===============================================================================
[10/11/2020 9:00:51 PM]  Activating the epg123 client GUI. version 1.4.10.0
[10/11/2020 9:00:51 PM] ===============================================================================
[10/11/2020 9:00:52 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 9:01:48 PM] [ INFO] Successfully forced a Media Center database configuration backup. Exit code: 0
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "398 :  - 9330 = { (398 :  - 87CE) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "400 :  - 9332 = { (400 :  - 87DC) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "401 :  - 9333 = { (401 :  - 87E3) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "767 :  - 94E7 = { (767 :  - 94E5) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "787 :  - 9587 = { (787 :  - 9585) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "789 :  - 9597 = { (789 :  - 9595) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1091 :  - 9F0F = { (1091 :  - 9F0D) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1218 :  - A307 = { (1218 :  - A305) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1302 :  - A5A7 = { (1302 :  - A5A5) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1323 :  - A64F = { (1323 :  - A64D) + [ ] }".
[10/11/2020 9:02:58 PM] Entering importMxfFile() for file "C:\ProgramData\GaRyan2\epg123\output\epg123.mxf"
[10/11/2020 9:04:16 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[10/11/2020 9:04:16 PM] Exiting importMxfFile(). SUCCESS.
[10/11/2020 9:04:16 PM] Entering runWmcTask(ReindexSearchRoot)
[10/11/2020 9:04:16 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[10/11/2020 9:04:16 PM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[10/11/2020 9:04:16 PM] Exiting runWmcTask(ReindexSearchRoot). SUCCESS.
[10/11/2020 9:04:16 PM] [ INFO] MXF file was created on 9/26/2020 12:01:01 PM
[10/11/2020 9:04:16 PM] [ERROR] The MXF file imported is 369.05 hours old.
[10/11/2020 9:04:20 PM] [ INFO] There are no tuners associated with "398 :  - 9330 = { (398 :  - 87CE) + [ ] }".
[10/11/2020 9:04:20 PM] [ INFO] There are no tuners associated with "400 :  - 9332 = { (400 :  - 87DC) + [ ] }".
[10/11/2020 9:04:20 PM] [ INFO] There are no tuners associated with "401 :  - 9333 = { (401 :  - 87E3) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "767 :  - 94E7 = { (767 :  - 94E5) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "787 :  - 9587 = { (787 :  - 9585) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "789 :  - 9597 = { (789 :  - 9595) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1091 :  - 9F0F = { (1091 :  - 9F0D) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1218 :  - A307 = { (1218 :  - A305) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1302 :  - A5A7 = { (1302 :  - A5A5) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1323 :  - A64F = { (1323 :  - A64D) + [ ] }".

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garyan2

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#2

Post by garyan2 » Mon Oct 12, 2020 2:07 am

Open the configuration GUI, click the [Clear Cache] button and then the [Save & Execute] button.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

hoonk

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#3

Post by hoonk » Mon Oct 12, 2020 2:16 am

Thank you -that was the solution!

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garyan2

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#4

Post by garyan2 » Mon Oct 12, 2020 2:39 am

Good... and dangit, I forgot to ask you for your old cache file so I can try to find what the problem was and find a solution. All I can tell is there is something in the cache file that breaks the process to build the MXF file without any kind of entry in the log file.

Just have to wait for the next one.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

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Scallica

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#5

Post by Scallica » Mon Oct 12, 2020 11:03 am

Please use code tags when posting a log file a mile long.
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cadprofessor

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#6

Post by cadprofessor » Thu Nov 12, 2020 2:10 am

I am having a similar issue. Running epg123 client GUI. version 1.5.1.0. Started getting this in my logfile: Files seems to be updating.
[11/11/2020 8:43:26 PM] [ INFO] There are no tuners associated with "520 : - 8759 = { (520 : - 8757) + [ ] }".
[11/11/2020 8:43:26 PM] [ INFO] There are no tuners associated with "521 : - 8760 = { (521 : - 875E) + [ ] }".
[11/11/2020 8:43:26 PM] [ INFO] There are no tuners associated with "522 : - 8767 = { (522 : - 8765) + [ ] }".
[11/11/2020 8:43:26 PM] [ INFO] There are no tuners associated with "523 : - 876E = { (523 : - 876C) + [ ] }".
[11/11/2020 8:43:26 PM] [ INFO] There are no tuners associated with "524 : - 8775 = { (524 : - 8773) + [ ] }".

Went into my server cleared cache. Did a save and execute. Copied MXF file into my clients and updated the guide now. The icon shows green and shows it completed without issues. Do I need to be concerned about in the info message in the log. Had not been there before today. To keep this short I truncated the above list. There are about 17 listing. I went into the server and made sure these channels were not checked. I do not know if my cable company has been changing lineup.

Thank you for any help.

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garyan2

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#7

Post by garyan2 » Thu Nov 12, 2020 2:41 am

These might be false reports. I've actually seen these show up and then disappear so it may be epg123 is simply not finding the tuner for those channels. Do the channels exist on the left side of the client and/or in the WMC guide? Should they?
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

cadprofessor

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#8

Post by cadprofessor » Thu Nov 12, 2020 2:18 pm

Thank you for the reply. I checked the left side and these channels are not there. Which brings me to my next issue. I have two clients running WMC and using epg123 and HD Homerun Prime. The log I posted above was from the first client. After posting I looked at my #2 client log and found other problems listed in the log. It indicated that I am missing several channels from the tuner that was there two days ago. These 2 channels are on my #1 client and working fine. These two channels play when using the Homerun player on client #2 and show up in the HD Homerun config software. Both clients use the same mxf that is copied from the server. Here is the log from #2 client. Channels 216 and 241 no longer show up in the WMC guide. I checked #2 client guide tool and the stations are listed on the left side and checked but the tuner info col. is blank. Note: 3,7, 30 have never been used by the tuner but have never come up in the log either. I hope I have made sense. The only issue that #1 client has is showing 520-531 in the log and channel display in WMC.

Thank you.

11/2020 9:45:52 PM] Activating the epg123 client GUI. version 1.5.1.0
[11/11/2020 9:45:52 PM] ===============================================================================
[11/11/2020 9:45:57 PM] [ INFO] Successfully queried the Task Scheduler for status. Could not start. Last Run 11/11/2020 9:22:39 PM; Exit: 0xFFFFFFFF
[11/11/2020 9:46:06 PM] [ INFO] There are no tuners associated with "3 : - 16409 = { (3 : - 792D) + [ ] }".
[11/11/2020 9:46:06 PM] [ INFO] There are no tuners associated with "7 : - 1640D = { (7 : - 7945) + [ ] }".
[11/11/2020 9:46:06 PM] [ INFO] There are no tuners associated with "30 : - 16424 = { (30 : - 79CF) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "216 : WDGACD - 164DD = { (216 : WDGACD - 1AE280) + [ 216 : - 7E2B] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "241 : FSEGA1H - 164F6 = { (241 : FSEGA1H - 757A) + [ 241 : - 7EC1] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "520 : - 1660D = { (520 : - 854B) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "521 : - 1660E = { (521 : - 8551) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "522 : - 1660F = { (522 : - 8557) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "523 : - 16610 = { (523 : - 855D) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "524 : - 16611 = { (524 : - 8563) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "525 : - 16612 = { (525 : - 8569) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "526 : - 16613 = { (526 : - 856F) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "530 : - 16617 = { (530 : - 8587) + [ ] }".
[11/11/2020 9:46:07 PM] [ INFO] There are no tuners associated with "531 : - 16618 = { (531 : - 858D) + [ ] }".
[11/11/2020 9:47:54 PM] Entering importMxfFile() for file "C:\EPG123Data\epg123.mxf"
[11/11/2020 9:50:56 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
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garyan2

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#9

Post by garyan2 » Thu Nov 12, 2020 3:26 pm

I've never been able to figure out why this happens, but sometimes WMC will somehow disconnect tuners from a merged channel. It will no longer show in WMC, but I detect them and still show them in the client.

You should be able to do the following:
In the client, select channels 216 and 241 and click the red 'X' to delete them. Then select the undelete button to the right of the red 'X' and green '+'. They should be listed there to select and [Undelete]. The client will restart and the channels should be back on the left with tuning info. You just then need to 'subscribe' the guide listings to them and everything should be back to normal for those channels.

You can do the same with the rest. I have seen channels that disappear like this come back at a later time all by themselves, but I would rely on that.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

cadprofessor

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#10

Post by cadprofessor » Thu Nov 12, 2020 3:56 pm

Thanks so much for the reply. 216 and 241 are back showing in the tuner info. The channel name and info , service name, are missing. Is that important? I will try to see if WMC sees them in the channel guide in a few minutes.

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garyan2

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#11

Post by garyan2 » Thu Nov 12, 2020 3:58 pm

That's the last part, you need to map the guide listings back to the channel. A quick way would just to click the Match by: [# Number] button in the client. The manual way would be to select 216 on the left side and right-click 216 on the right side and select 'Subscribe'. Repeat for 241.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

cadprofessor

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#12

Post by cadprofessor » Thu Nov 12, 2020 4:31 pm

I got it to work (I guess you got it to work). Did not have to do anything to the WMC guide. The first time I went into the WMC guide it showed no data but the channel was there and it ran on live tv. I then ran update guide from the taskbar icon (second time I did this). Went back into WMC and everything (channel data) was back. I then opened the epg123 log and also was back to normal. There were no "There are no tuners associated with" messages. You are right ....very strange behavior. I thought about doing your suggestion you listed above but as it turns out it seems to have fixed itself.
Thank you for you time and assistance.

My cable company is switching over to a total streaming service on April 1 2021. They have been working on this for two years. Their service has not been very good and their price $$ keeps getting higher. More and more of their customers are keeping the internet service and going with other streaming services. I have tried to stick with using your EPG123 as long as possible.

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