My Guide Stopped Updating

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hoonk

Posts: 5
Joined: Thu Jul 07, 2011 5:00 pm
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My Guide Stopped Updating

#1

Post by hoonk » Mon Oct 12, 2020 2:03 am

I have had EPG123 running in 2 houses for almost a year. Have been getting the epg icon and updates to the guide on both systems. 1 is spectrum, the other is comcast. Recently, The comcast system will not update the guide listings - Here's a log file - any suggestions? Thanks

Code: Select all

[10/11/2020 8:46:47 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:46:47 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:46:47 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:46:47 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:46:47 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:47:26 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:47:41 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:47:41 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:47:41 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:48:00 PM] ===============================================================================
[10/11/2020 8:48:00 PM]  Beginning epg123 update execution. version 1.3.0.0
[10/11/2020 8:48:00 PM] ===============================================================================
[10/11/2020 8:48:00 PM] [ INFO] Beginning EPG123 update execution. 2020-10-12 00:48:00Z
[10/11/2020 8:48:00 PM] [ INFO] DaysToDownload: 14 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[10/11/2020 8:48:00 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:48:00 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:48:00 PM] [ INFO] epg123 is not up to date. Latest version is 1.4.10 and can be downloaded from http://epg123.garyan2.net.
[10/11/2020 8:48:00 PM] [ INFO] Successfully retrieved TMDb configurations.
[10/11/2020 8:48:01 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:48:01 PM] Entering buildLineupServices() for 2 lineups.
[10/11/2020 8:48:01 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:48:01 PM] [ INFO] Subscribed lineup USA-GA10425-X has been EXCLUDED from download and processing.
[10/11/2020 8:48:01 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:48:03 PM] Exiting buildLineupServices(). SUCCESS.
[10/11/2020 8:48:03 PM] Entering getAllScheduleEntryMd5s() for 14 days on 313 stations.
[10/11/2020 8:48:05 PM] [ INFO] Successfully retrieved Md5s for 313 station's daily schedules. (0:00:00:01.8821076 /   499.855 KB)
[10/11/2020 8:48:05 PM] [ INFO] Found 4695 cached daily schedules.
[10/11/2020 8:48:05 PM] [ INFO] Downloaded 0 daily schedules.
[10/11/2020 8:48:13 PM] [ INFO] Processed 4695 daily schedules for 313 stations.
[10/11/2020 8:48:13 PM] Exiting getAllScheduleEntryMd5s(). SUCCESS.
[10/11/2020 8:48:13 PM] Entering buildAllProgramEntries() for 28130 programs.
[10/11/2020 8:48:35 PM] [ INFO] Found 28130 cached program descriptions.
[10/11/2020 8:48:35 PM] [ INFO] Processed 28130 program descriptions.
[10/11/2020 8:48:35 PM] Exiting buildAllProgramEntries(). SUCCESS.
[10/11/2020 8:48:35 PM] Entering buildAllGenericSeriesInfoDescriptions() for 5096 series.
[10/11/2020 8:48:35 PM] [ INFO] epg123 update execution time was 00:00:34.8289921.
[10/11/2020 8:50:30 PM] ===============================================================================
[10/11/2020 8:50:30 PM]  Activating the epg123 configuration GUI. version 1.4.10.0
[10/11/2020 8:50:30 PM] ===============================================================================
[10/11/2020 8:50:31 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[10/11/2020 8:50:32 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:50:32 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:50:32 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:50:32 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:50:32 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:50:33 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:55:50 PM] ===============================================================================
[10/11/2020 8:55:50 PM]  Activating the epg123 configuration GUI. version 1.4.10.0
[10/11/2020 8:55:50 PM] ===============================================================================
[10/11/2020 8:55:51 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[10/11/2020 8:55:51 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:55:51 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:55:51 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:55:51 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:55:52 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:55:52 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:57:11 PM] ===============================================================================
[10/11/2020 8:57:11 PM]  Activating the epg123 configuration GUI. version 1.4.10.0
[10/11/2020 8:57:11 PM] ===============================================================================
[10/11/2020 8:57:13 PM] [ INFO] Token request successful. serverID: 20141201.web.1
[10/11/2020 8:57:13 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:57:13 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:57:13 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:57:13 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:57:13 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:57:14 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:57:21 PM] ===============================================================================
[10/11/2020 8:57:21 PM]  Beginning epg123 update execution. version 1.4.10.0
[10/11/2020 8:57:21 PM] ===============================================================================
[10/11/2020 8:57:21 PM] [ INFO] Beginning EPG123 update execution. 2020-10-12 00:57:21Z
[10/11/2020 8:57:21 PM] [ INFO] DaysToDownload: 14 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[10/11/2020 8:57:21 PM] [ INFO] Status request successful. account expires: 2020-12-07T00:16:59Z , lineups: 2/4 , lastDataUpdate: 2020-10-11T23:00:30Z
[10/11/2020 8:57:21 PM] [ INFO] system status: Online , message: No known issues.
[10/11/2020 8:57:21 PM] [ INFO] Successfully retrieved TMDb configurations.
[10/11/2020 8:57:21 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/11/2020 8:57:21 PM] Entering buildLineupServices() for 2 lineups.
[10/11/2020 8:57:21 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA10425-X.
[10/11/2020 8:57:21 PM] [ INFO] Subscribed lineup USA-GA10425-X has been EXCLUDED from download and processing.
[10/11/2020 8:57:21 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-GA67745-X.
[10/11/2020 8:57:21 PM] [ INFO] Kicking off background worker to download and process 263 station logos.
[10/11/2020 8:57:21 PM] Exiting buildLineupServices(). SUCCESS.
[10/11/2020 8:57:22 PM] Entering getAllScheduleEntryMd5s() for 14 days on 271 stations.
[10/11/2020 8:57:23 PM] [ INFO] Successfully retrieved Md5s for 271 station's daily schedules. (0:00:00:01.6810962 /   432.778 KB)
[10/11/2020 8:57:36 PM] [ INFO] Found 4065 cached daily schedules.
[10/11/2020 8:57:36 PM] [ INFO] Downloaded 0 daily schedules.
[10/11/2020 8:57:40 PM] [ INFO] Processed 4065 daily schedules for 271 stations.
[10/11/2020 8:57:40 PM] Exiting getAllScheduleEntryMd5s(). SUCCESS.
[10/11/2020 8:57:40 PM] Entering buildAllProgramEntries() for 25841 programs.
[10/11/2020 8:58:12 PM] [ INFO] Found 25841 cached program descriptions.
[10/11/2020 8:58:12 PM] [ INFO] Processed 25841 program descriptions.
[10/11/2020 8:58:12 PM] Exiting buildAllProgramEntries(). SUCCESS.
[10/11/2020 8:58:12 PM] Entering buildAllGenericSeriesInfoDescriptions() for 3439 series.
[10/11/2020 8:58:14 PM] [ INFO] epg123 update execution time was 00:00:53.0480341.
[10/11/2020 8:58:52 PM] ===============================================================================
[10/11/2020 8:58:52 PM]  Activating the epg123 client GUI. version 1.4.10.0
[10/11/2020 8:58:52 PM] ===============================================================================
[10/11/2020 8:58:53 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 8:59:00 PM] [ INFO] There are no tuners associated with "398 :  - 239CB = { (398 :  - 130FD) + [ ] }".
[10/11/2020 8:59:00 PM] [ INFO] There are no tuners associated with "400 :  - 239CD = { (400 :  - 1310B) + [ ] }".
[10/11/2020 8:59:00 PM] [ INFO] There are no tuners associated with "401 :  - 239CE = { (401 :  - 13112) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "767 :  - 23B50 = { (767 :  - 13B18) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "787 :  - 23B64 = { (787 :  - 13BA5) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "789 :  - 23B66 = { (789 :  - 13BB3) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1091 :  - 23CA2 = { (1091 :  - 143F8) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1218 :  - 23D27 = { (1218 :  - 14771) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1302 :  - 23D81 = { (1302 :  - 149BF) + [ ] }".
[10/11/2020 8:59:01 PM] [ INFO] There are no tuners associated with "1323 :  - 23D98 = { (1323 :  - 14A53) + [ ] }".
[10/11/2020 9:00:51 PM] ===============================================================================
[10/11/2020 9:00:51 PM]  Activating the epg123 client GUI. version 1.4.10.0
[10/11/2020 9:00:51 PM] ===============================================================================
[10/11/2020 9:00:52 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 10/11/2020 12:00:59 PM; Exit: 0x00000000
[10/11/2020 9:01:48 PM] [ INFO] Successfully forced a Media Center database configuration backup. Exit code: 0
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "398 :  - 9330 = { (398 :  - 87CE) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "400 :  - 9332 = { (400 :  - 87DC) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "401 :  - 9333 = { (401 :  - 87E3) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "767 :  - 94E7 = { (767 :  - 94E5) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "787 :  - 9587 = { (787 :  - 9585) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "789 :  - 9597 = { (789 :  - 9595) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1091 :  - 9F0F = { (1091 :  - 9F0D) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1218 :  - A307 = { (1218 :  - A305) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1302 :  - A5A7 = { (1302 :  - A5A5) + [ ] }".
[10/11/2020 9:02:34 PM] [ INFO] There are no tuners associated with "1323 :  - A64F = { (1323 :  - A64D) + [ ] }".
[10/11/2020 9:02:58 PM] Entering importMxfFile() for file "C:\ProgramData\GaRyan2\epg123\output\epg123.mxf"
[10/11/2020 9:04:16 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[10/11/2020 9:04:16 PM] Exiting importMxfFile(). SUCCESS.
[10/11/2020 9:04:16 PM] Entering runWmcTask(ReindexSearchRoot)
[10/11/2020 9:04:16 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[10/11/2020 9:04:16 PM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[10/11/2020 9:04:16 PM] Exiting runWmcTask(ReindexSearchRoot). SUCCESS.
[10/11/2020 9:04:16 PM] [ INFO] MXF file was created on 9/26/2020 12:01:01 PM
[10/11/2020 9:04:16 PM] [ERROR] The MXF file imported is 369.05 hours old.
[10/11/2020 9:04:20 PM] [ INFO] There are no tuners associated with "398 :  - 9330 = { (398 :  - 87CE) + [ ] }".
[10/11/2020 9:04:20 PM] [ INFO] There are no tuners associated with "400 :  - 9332 = { (400 :  - 87DC) + [ ] }".
[10/11/2020 9:04:20 PM] [ INFO] There are no tuners associated with "401 :  - 9333 = { (401 :  - 87E3) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "767 :  - 94E7 = { (767 :  - 94E5) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "787 :  - 9587 = { (787 :  - 9585) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "789 :  - 9597 = { (789 :  - 9595) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1091 :  - 9F0F = { (1091 :  - 9F0D) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1218 :  - A307 = { (1218 :  - A305) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1302 :  - A5A7 = { (1302 :  - A5A5) + [ ] }".
[10/11/2020 9:04:21 PM] [ INFO] There are no tuners associated with "1323 :  - A64F = { (1323 :  - A64D) + [ ] }".

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garyan2

Posts: 5344
Joined: Fri Nov 27, 2015 7:23 pm
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#2

Post by garyan2 » Mon Oct 12, 2020 2:07 am

Open the configuration GUI, click the [Clear Cache] button and then the [Save & Execute] button.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

hoonk

Posts: 5
Joined: Thu Jul 07, 2011 5:00 pm
Location:

HTPC Specs: Show details

#3

Post by hoonk » Mon Oct 12, 2020 2:16 am

Thank you -that was the solution!

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garyan2

Posts: 5344
Joined: Fri Nov 27, 2015 7:23 pm
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#4

Post by garyan2 » Mon Oct 12, 2020 2:39 am

Good... and dangit, I forgot to ask you for your old cache file so I can try to find what the problem was and find a solution. All I can tell is there is something in the cache file that breaks the process to build the MXF file without any kind of entry in the log file.

Just have to wait for the next one.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

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Scallica

Posts: 2748
Joined: Mon Jun 06, 2011 7:09 pm
Location: USA!

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#5

Post by Scallica » Mon Oct 12, 2020 11:03 am

Please use code tags when posting a log file a mile long.
Attachments
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