Getting error: File "... epg123.mxf" does not exist

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TomC

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Getting error: File "... epg123.mxf" does not exist

#1

Post by TomC » Wed Sep 30, 2020 8:15 am

This started when I upgraded from version 1.3.6.0 to the current version. My Server is a win10 PC, I have two Win7 PCs on the same network that are Clients. I was able to get around this issue by changing the Scheduled Task user from SYSTEM to Administrators. It seems that at least in my case the SYSTEM account in my Win7 PCs can't access the network share on my Win10 PC. The new feature that allows you to initiate a Guide Update from within WMC doesn't work on either of my Win7 PCs, I presume this may have something to do with having to modify the Scheduled Task.

KarterJK

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#2

Post by KarterJK » Wed Sep 30, 2020 1:06 pm

are you certain the file path is correct?
\\Windows 10 PC\ProgramData\GaRyan2\epg123\output\Epg123.mfx where (Windows 10 PC) is the network name of your machine

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garyan2

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#3

Post by garyan2 » Wed Sep 30, 2020 2:14 pm

The SYSTEM account change was so that for a full install, the task would still run while the user was not logged in. In order to run in the Client Mode only and access a network share you will need to change the user to an account that has access to the share and will need to save the password if necessary. Your action was correct but I question whether you needed to use Administrator or you should just use your general user account... depends on your Win7 setup.

The [Get Latest Guide Listings] action will only work on Win7 if it hasn't had any updates since 8/2019 (security updates are okay). The Roll-up update to Win7 starting 9/2019 includes a hard coded response that you need an alternate guide provider. If you don't have Win7 updated, then you may need to change the user of the mcupdate task in Task Scheduler as well, I'm not sure. I think I checked that out a while back but can't remember at the moment.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

TomC

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#4

Post by TomC » Wed Sep 30, 2020 6:39 pm

Thanks Gary, that answers all my questions. The scheduled task also works if I use my regular user account, but it was easier to change to Administrators. My Win7 PCs have been updated, so it seems I won't have the "Get Latest Guide Listings" feature until the next time I do a Win7 re-install.

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