EPG123 Error: (500) Internal Server Error

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technodevotee

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EPG123 Error: (500) Internal Server Error

#1

Post by technodevotee » Wed Apr 22, 2020 8:42 am

Looks like there are issues at SD - possibly overloaded by users playing catch up - as I'm getting internal server errors logged and no new data today.

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[22/04/2020 09:30:45] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[22/04/2020 09:30:45] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[22/04/2020 09:30:45] [ERROR] Failed to complete request. Exiting
[

rimmel

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#2

Post by rimmel » Wed Apr 22, 2020 9:14 am

For the last couple of days since the SD maintenance on the 19th I have had trouble running Epg123. It fails with an SD API WebException. These exceptions are not always the same. See the trace log for two different runs below. I opened an SD ticket and Robert Kulagowski replied to asked me "Is there a limiter function in EPG123? Can you have it make smaller requests, and see if they succeed?". I was pretty sure no such limit function existed and I told him so. Is there something I can do to fix this issue. The lineup in question has been requested for over three years without problems.

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[4/21/2020 4:31:40 PM] ===============================================================================
[4/21/2020 4:31:40 PM]  Activating the epg123 configuration GUI. version 1.3.6.20
[4/21/2020 4:31:40 PM] ===============================================================================
[4/21/2020 4:31:41 PM] [ INFO] Token request successful. serverID: 20141201.web.3
[4/21/2020 4:31:42 PM] [ INFO] Status request successful. account expires: 2021-01-20T01:58:13Z , lineups: 2/4 , lastDataUpdate: 2020-04-21T20:05:00Z
[4/21/2020 4:31:42 PM] [ INFO] system status: Online , message: No known issues.
[4/21/2020 4:31:42 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/21/2020 4:31:42 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-OTA-99019.
[4/21/2020 4:31:43 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-WA46544-X.
[4/21/2020 4:31:43 PM] [ INFO] Successfully queried the Task Scheduler for status. No task is scheduled to run.
[4/21/2020 4:31:59 PM] ===============================================================================
[4/21/2020 4:31:59 PM]  Beginning epg123 update execution. version 1.3.6.20
[4/21/2020 4:31:59 PM] ===============================================================================
[4/21/2020 4:31:59 PM] [ INFO] Beginning EPG123 update execution. 2020-04-21 23:31:59Z
[4/21/2020 4:31:59 PM] [ INFO] DaysToDownload: 21 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: True , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[4/21/2020 4:31:59 PM] [ INFO] Status request successful. account expires: 2021-01-20T01:58:13Z , lineups: 2/4 , lastDataUpdate: 2020-04-21T20:05:00Z
[4/21/2020 4:31:59 PM] [ INFO] system status: Online , message: No known issues.
[4/21/2020 4:32:00 PM] [ INFO] Successfully retrieved TMDb configurations.
[4/21/2020 4:32:00 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/21/2020 4:32:00 PM] Entering buildLineupServices() for 2 lineups.
[4/21/2020 4:32:00 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-OTA-99019.
[4/21/2020 4:32:00 PM] [ INFO] Subscribed lineup USA-OTA-99019 has been EXCLUDED from download and processing.
[4/21/2020 4:32:01 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-WA46544-X.
[4/21/2020 4:32:02 PM] Exiting buildLineupServices(). SUCCESS.
[4/21/2020 4:32:02 PM] Entering getAllScheduleEntryMd5s() for 21 days on 513 stations.
[4/21/2020 4:32:05 PM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules. (0:00:00:03.3072000 /   453.928 KB)
[4/21/2020 4:32:07 PM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[4/21/2020 4:32:08 PM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[4/21/2020 4:32:08 PM] [ERROR] Failed to complete request. Exiting
[4/21/2020 4:32:08 PM] [ERROR] Did not receive a response from Schedules Direct for Md5s of 238 station's daily schedules. (0:00:00:02.2932001)
[4/21/2020 4:32:08 PM] [ERROR] Problem occurred during getMd5ScheduleEntries(). Exiting.
[4/21/2020 4:32:08 PM] [ERROR] Failed to create MXF file. Exiting.
[4/21/2020 4:32:08 PM] [ INFO] epg123 update execution time was 00:00:09.0792001. 

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[4/22/2020 1:35:37 AM] ===============================================================================
[4/22/2020 1:35:37 AM]  Activating the epg123 configuration GUI. version 1.3.6.20
[4/22/2020 1:35:37 AM] ===============================================================================
[4/22/2020 1:35:38 AM] [ INFO] Token request successful. serverID: 20141201.web.2
[4/22/2020 1:35:38 AM] [ INFO] Status request successful. account expires: 2021-01-20T01:58:13Z , lineups: 2/4 , lastDataUpdate: 2020-04-22T06:20:30Z
[4/22/2020 1:35:38 AM] [ INFO] system status: Online , message: No known issues.
[4/22/2020 1:35:39 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 1:35:39 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-OTA-99019.
[4/22/2020 1:35:39 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-WA46544-X.
[4/22/2020 1:35:39 AM] [ INFO] Successfully queried the Task Scheduler for status. No task is scheduled to run.
[4/22/2020 1:35:54 AM] ===============================================================================
[4/22/2020 1:35:54 AM]  Beginning epg123 update execution. version 1.3.6.20
[4/22/2020 1:35:54 AM] ===============================================================================
[4/22/2020 1:35:54 AM] [ INFO] Beginning EPG123 update execution. 2020-04-22 08:35:54Z
[4/22/2020 1:35:54 AM] [ INFO] DaysToDownload: 21 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: True , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[4/22/2020 1:35:54 AM] [ INFO] Status request successful. account expires: 2021-01-20T01:58:13Z , lineups: 2/4 , lastDataUpdate: 2020-04-22T06:20:30Z
[4/22/2020 1:35:54 AM] [ INFO] system status: Online , message: No known issues.
[4/22/2020 1:35:55 AM] [ INFO] Successfully retrieved TMDb configurations.
[4/22/2020 1:35:56 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 1:35:56 AM] Entering buildLineupServices() for 2 lineups.
[4/22/2020 1:35:56 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-OTA-99019.
[4/22/2020 1:35:56 AM] [ INFO] Subscribed lineup USA-OTA-99019 has been EXCLUDED from download and processing.
[4/22/2020 1:35:56 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-WA46544-X.
[4/22/2020 1:35:57 AM] Exiting buildLineupServices(). SUCCESS.
[4/22/2020 1:35:57 AM] Entering getAllScheduleEntryMd5s() for 21 days on 513 stations.
[4/22/2020 1:35:58 AM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[4/22/2020 1:36:01 AM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules. (0:00:00:04.3056001 /   443.025 KB)
[4/22/2020 1:36:02 AM] [ERROR] SD API Unknown exception thrown. Message: Unable to read data from the transport connection: The connection was closed.
[4/22/2020 1:36:02 AM] [ERROR] Did not receive a response from Schedules Direct for 150 station's daily schedules. (0:00:00:00.4836000)
[4/22/2020 1:36:02 AM] [ERROR] Problem occurred during getMd5ScheduleEntries(). Exiting.
[4/22/2020 1:36:02 AM] [ERROR] Failed to create MXF file. Exiting.
[4/22/2020 1:36:02 AM] [ INFO] epg123 update execution time was 00:00:07.8936001. 

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StinkyImp

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#3

Post by StinkyImp » Wed Apr 22, 2020 1:53 pm

rimmel wrote: Wed Apr 22, 2020 9:14 amThe lineup in question has been requested for over three years without problems.
Hi rimmel!

Like you, I've been using EPG123 for years and received the same error as you last night. Just out of curiosity I decided to query my EPG123 trace logs and see how many "SD API" errors I've received over the years. It looks like there were 16 occasions over the past 3+ years.

Even with the error last night, I still have almost two weeks of guide data from the previous night's update so I won't start being concerned until late next week.

Based on my experience these errors have cleared themselves with no intervention on my part and I'm confident that this one will be fixed in a timely manner. The SD staff and GaRyan2 are NOT Rovi. :wtf:

Code: Select all

EPG123 Log Parser (and Report Generator) - v 1.7.6 (64 bit)
Report Created on 04/22/2020 at 06:22:24
================================================================
[2/5/2017 9:11:26 AM] [ERROR] SD API Unknown exception thrown. Message: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section.
[2/5/2017 9:35:32 AM] [ERROR] SD API WebException Thrown. Message: The remote server returned an error: (400) Bad Request. , Status: ProtocolError
[2/13/2017 10:03:16 AM] [ERROR] SD API Unknown exception thrown. Message: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section.
[2/22/2017 2:05:16 AM] [ERROR] SD API WebException Thrown. Message: The operation has timed out , Status: Timeout
[2/22/2017 2:12:02 AM] [ERROR] SD API WebException Thrown. Message: The operation has timed out , Status: Timeout
[2/23/2017 2:02:32 AM] [ERROR] SD API WebException Thrown. Message: The operation has timed out , Status: Timeout
[2/23/2017 2:10:20 AM] [ERROR] SD API WebException Thrown. Message: The operation has timed out , Status: Timeout
[8/12/2017 2:00:11 AM] [ERROR] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure
[8/18/2017 2:00:23 AM] [ERROR] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure
[3/2/2018 12:15:20 AM] [ERROR] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure
[3/18/2018 12:15:38 AM] [ERROR] SD API WebException Thrown. Message: The underlying connection was closed: An unexpected error occurred on a receive. , Status: ReceiveFailure
[6/5/2018 12:15:08 AM] [ERROR] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[9/25/2018 12:15:08 AM] [ERROR] SD API WebException Thrown. Message: The remote name could not be resolved: 'json.schedulesdirect.org' , Status: NameResolutionFailure
[2/8/2019 12:17:43 AM] [ERROR] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[7/25/2019 12:15:13 AM] [ERROR] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[4/22/2020 12:15:16 AM] [ERROR] SD API Unknown exception thrown. Message: Unable to read data from the transport connection: The connection was closed.

===== QUERY INFORMATION (Custom) ===============================
Logs used:		trace.log, trace_2017-2018.log, and trace_2019.log
Search String:		[ERROR] SD API
Date Range:		02/05/2017 thru 04/22/2020 (1173 days)
Total results found:	16
Query time:		51 seconds

===== GENERAL INFORMATION ======================================
Log Path:		C:\epg123\
Logfile timespan:	2/5/2017 thru 4/22/2020 (1173 days)
Total lines processed:	92617

technodevotee

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#4

Post by technodevotee » Wed Apr 22, 2020 1:57 pm

I too am hoping that this will sort itself out given time.

Toys7505

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#5

Post by Toys7505 » Wed Apr 22, 2020 3:24 pm

Hi ALL -

I have been reading about SD having some issues and reading people's posts about it. I have tried some of the suggested fixes but looking at my log, I still am getting an error as well as Red X on WMC Home Screen.
I have tried "clearing" the Cache file and then running a "save and execute" but still NO JOY.
I have a pic of my recent Log for today after doing the things I mentioned above.
Anyone else have something else to try or is this just a "wait until SD fixes it on their end?"

Toys
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SD Log Error.jpg

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Scallica

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#6

Post by Scallica » Wed Apr 22, 2020 3:39 pm

Please paste the log file (surrounded by code tags) instead of a screenshot that no one can read :-)
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Toys7505

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#7

Post by Toys7505 » Wed Apr 22, 2020 4:27 pm

Scallica wrote: Wed Apr 22, 2020 3:39 pm Please paste the log file (surrounded by code tags) instead of a screenshot that no one can read :-)
Ahhh, apologize for that.......
I have attached the log file now......

Let me know if there are any fixes I can do on my end......

Thanks,
Toys

Code: Select all

[4/21/2020 3:46:10 PM]  Beginning epg123 client execution. version 1.3.4.0
[4/21/2020 3:46:10 PM] ===============================================================================
[4/21/2020 3:46:10 PM] [ INFO] Beginning epg123 client execution. 2020-04-21 19:46:10Z
[4/21/2020 3:46:10 PM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False
[4/21/2020 3:46:10 PM] Entering importMxfFile() for file "c:\programdata\garyan2\epg123\output\epg123.mxf"
[4/21/2020 3:48:42 PM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[4/21/2020 3:48:42 PM] Exiting importMxfFile(). SUCCESS.
[4/21/2020 3:48:44 PM] [ INFO] Removing BANDA from channel 654 in lineup EPG123 Comcast Milford - Digital (Milford).
[4/21/2020 3:48:44 PM] [ INFO] Matching BANDAUS to channel 654
[4/21/2020 3:48:46 PM] [ INFO] Completed the automatch of lineup stations to tuner channels.
[4/21/2020 3:48:46 PM] [ INFO] Completed lineup refresh.
[4/21/2020 3:48:46 PM] Entering runWmcTask(ReindexSearchRoot)
[4/21/2020 3:48:46 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[4/21/2020 3:48:46 PM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[4/21/2020 3:48:46 PM] Exiting runWmcTask(ReindexSearchRoot). SUCCESS.
[4/21/2020 3:48:46 PM] Entering runWmcTask(PvrScheduleTask)
[4/21/2020 3:48:46 PM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\PvrScheduleTask".
[4/21/2020 3:48:46 PM] [ INFO] Successfully started the PvrScheduleTask task. Exit code: 0
[4/21/2020 3:48:46 PM] Exiting runWmcTask(PvrScheduleTask). SUCCESS.
[4/21/2020 3:48:46 PM] [ERROR] The imported MXF file contained an ERROR in its status field.
[4/21/2020 3:48:46 PM] [ INFO] Completed EPG123 client execution.
[4/21/2020 3:48:46 PM] [ INFO] EPG123 client execution time was 00:02:36.8187782.
[4/22/2020 10:41:43 AM] ===============================================================================
[4/22/2020 10:41:43 AM]  Activating the epg123 configuration GUI. version 1.3.4.0
[4/22/2020 10:41:43 AM] ===============================================================================
[4/22/2020 10:41:44 AM] [ INFO] epg123 is not up to date. Latest version is 1.3.6 and can be downloaded from http://epg123.garyan2.net.
[4/22/2020 10:41:44 AM] [ INFO] Token request successful. serverID: 20141201.web.3
[4/22/2020 10:41:45 AM] [ INFO] Status request successful. account expires: 2021-01-01T16:59:31Z , lineups: 1/4 , lastDataUpdate: 2020-04-22T06:20:30Z
[4/22/2020 10:41:45 AM] [ INFO] system status: Online , message: No known issues.
[4/22/2020 10:41:45 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 10:41:45 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-MA20484-X.
[4/22/2020 10:41:45 AM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 4/21/2020 3:40:00 PM; Exit: 0x00000000
[4/22/2020 10:41:58 AM] ===============================================================================
[4/22/2020 10:41:58 AM]  Activating the epg123 client GUI. version 1.3.4.0
[4/22/2020 10:41:58 AM] ===============================================================================
[4/22/2020 10:41:58 AM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 4/21/2020 3:40:00 PM; Exit: 0x00000000
[4/22/2020 10:42:02 AM] [ INFO] There are no tuners associated with "654 : BANDAUS - 24037 = { (654 : BANDAUS - 1522FDC) + [ 654 :  - AC15] }".
[4/22/2020 10:42:03 AM] [ INFO] There are no tuners associated with "966 :  - 2416F = { (966 :  - B97D) + [ ] }".
[4/22/2020 10:45:41 AM] ===============================================================================
[4/22/2020 10:45:41 AM]  Beginning epg123 update execution. version 1.3.4.0
[4/22/2020 10:45:41 AM] ===============================================================================
[4/22/2020 10:45:41 AM] [ INFO] Beginning EPG123 update execution. 2020-04-22 14:45:41Z
[4/22/2020 10:45:41 AM] [ INFO] DaysToDownload: 14 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[4/22/2020 10:45:41 AM] [ INFO] Status request successful. account expires: 2021-01-01T16:59:31Z , lineups: 1/4 , lastDataUpdate: 2020-04-22T06:20:30Z
[4/22/2020 10:45:41 AM] [ INFO] system status: Online , message: No known issues.
[4/22/2020 10:45:41 AM] [ INFO] epg123 is not up to date. Latest version is 1.3.6 and can be downloaded from http://epg123.garyan2.net.
[4/22/2020 10:45:41 AM] [ INFO] Successfully retrieved TMDb configurations.
[4/22/2020 10:45:41 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 10:45:41 AM] Entering buildLineupServices() for 1 lineups.
[4/22/2020 10:45:42 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-MA20484-X.
[4/22/2020 10:45:43 AM] [ INFO] Kicking off background worker to download and process 1 station logos.
[4/22/2020 10:45:43 AM] Exiting buildLineupServices(). SUCCESS.
[4/22/2020 10:45:43 AM] Entering getAllScheduleEntryMd5s() for 14 days on 504 stations.
[4/22/2020 10:45:45 AM] [ INFO] Successfully retrieved Md5s for 357 station's daily schedules. (0:00:00:02.7200038 /   532.262 KB)
[4/22/2020 10:45:46 AM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (500) Internal Server Error. , Status: ProtocolError
[4/22/2020 10:45:54 AM] [ INFO] Successfully retrieved 357 station's daily schedules.          (0:00:00:08.0400113 /    19.483 MB)
[4/22/2020 10:46:23 AM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (502) Bad Gateway. , Status: ProtocolError
[4/22/2020 10:46:23 AM] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (502) Bad Gateway. , Status: ProtocolError
[4/22/2020 10:46:23 AM] [ERROR] Failed to complete request. Exiting
[4/22/2020 10:46:23 AM] [ERROR] Did not receive a response from Schedules Direct for Md5s of 147 station's daily schedules. (0:00:00:00.6400009)
[4/22/2020 10:46:23 AM] [ERROR] Problem occurred during getMd5ScheduleEntries(). Exiting.
[4/22/2020 10:46:23 AM] [ERROR] Failed to create MXF file. Exiting.
[4/22/2020 10:46:23 AM] [ INFO] epg123 update execution time was 00:00:42.1100589.
[4/22/2020 10:48:36 AM] ===============================================================================
[4/22/2020 10:48:36 AM]  Activating the epg123 configuration GUI. version 1.3.4.0
[4/22/2020 10:48:36 AM] ===============================================================================
[4/22/2020 10:48:37 AM] [ INFO] epg123 is not up to date. Latest version is 1.3.6 and can be downloaded from http://epg123.garyan2.net.
[4/22/2020 10:48:37 AM] [ INFO] Token request successful. serverID: 20141201.web.3
[4/22/2020 10:48:37 AM] [ INFO] Status request successful. account expires: 2021-01-01T16:59:31Z , lineups: 1/4 , lastDataUpdate: 2020-04-22T06:20:30Z
[4/22/2020 10:48:37 AM] [ INFO] system status: Online , message: No known issues.
[4/22/2020 10:48:37 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 10:48:37 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-MA20484-X.
[4/22/2020 10:48:38 AM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 4/21/2020 3:40:00 PM; Exit: 0x00000000

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StinkyImp

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#8

Post by StinkyImp » Wed Apr 22, 2020 6:09 pm

Toys7505 wrote: Wed Apr 22, 2020 4:27 pm Let me know if there are any fixes I can do on my end......

Code: Select all

[4/22/2020 10:46:23 AM] [ERROR] Did not receive a response from Schedules Direct for Md5s of 147 station's daily schedules. (0:00:00:00.6400009)
This line in your log file says it all. There's nothing anyone but Schedules Direct can do.

The other thing it could be is network connection issues, but that's unlikely considering others are having SD connection errors.

Be patient... They'll get it fixed. ;)

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#9

Post by Toys7505 » Wed Apr 22, 2020 6:54 pm

StinkyImp wrote: Wed Apr 22, 2020 6:09 pm
Toys7505 wrote: Wed Apr 22, 2020 4:27 pm Let me know if there are any fixes I can do on my end......

Code: Select all

[4/22/2020 10:46:23 AM] [ERROR] Did not receive a response from Schedules Direct for Md5s of 147 station's daily schedules. (0:00:00:00.6400009)
This line in your log file says it all. There's nothing anyone but Schedules Direct can do.

The other thing it could be is network connection issues, but that's unlikely considering others are having SD connection errors.

Be patient... They'll get it fixed. ;)
Ok Cool! Appreciate you double checking this newb.............

Thanks,
Toys

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#10

Post by Ken H » Wed Apr 22, 2020 7:56 pm

I was getting errors today too, but just did a manual save and execute which worked. But, the guide is missing about 25% of the program images that appear with the description. I assume as Schedules Direct fixes the data, this will get resolved.

technodevotee

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#11

Post by technodevotee » Thu Apr 23, 2020 7:59 am

My guide update worked fine this morning.

Toys7505

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#12

Post by Toys7505 » Thu Apr 23, 2020 1:51 pm

Looks like SD got their Ducks in a row and I had a Successful Update this morning as well!

Toys

technodevotee

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#13

Post by technodevotee » Sat Apr 25, 2020 7:40 am

failed this morning albeit with a different error

Code: Select all

[25/04/2020 06:00:07] [ INFO] SD API WebException Thrown. Message: The remote server returned an error: (502) Bad Gateway. , Status: ProtocolError
[25/04/2020 06:00:07] [ERROR] Failed to complete request. Exiting
[25/04/2020 06:00:07] [ERROR] Did not receive a response from Schedules Direct for Md5s of 177 station's daily schedules. (0:00:00:01.3124996)
[25/04/2020 06:00:07] [ERROR] Problem occurred during getMd5ScheduleEntries(). Exiting.
[25/04/2020 06:00:07] [ERROR] Failed to create MXF file. Exiting.
update:
Other PCs worked at 07:00 and 08:00 so I re ran it and it worked so maybe it's just that their servers were busy?

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garyan2

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#14

Post by garyan2 » Sat Apr 25, 2020 5:17 pm

0600 your time is a busy time for updates in the states. I started randomising the scheduled task times, but previous version of epg123 would default to 0000 local times which are 0400Z - 0700Z in the continental U.S currently with DST.

I would suggest randomising your time a little on the minutes just to get out of that "on the hour" or "on the half-hour" high traffic times.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

technodevotee

Posts: 963
Joined: Thu Sep 10, 2015 4:10 pm
Location: West Midlands

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#15

Post by technodevotee » Sat Apr 25, 2020 6:05 pm

good idea - why didn't I think of that?

Toys7505

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#16

Post by Toys7505 » Sat Apr 25, 2020 11:32 pm

I was good for 2 days then I get the Red X again!

Toys

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