EPG123 Error: Unable to read data from the transport connection

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sfuher

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Joined: Tue Apr 21, 2020 5:53 pm
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EPG123 Error: Unable to read data from the transport connection

#1

Post by sfuher » Tue Apr 21, 2020 5:55 pm

Please help me fix whatever is not working correctly!

Code: Select all

[4/21/2020 5:00:01 AM] ===============================================================================
[4/21/2020 5:00:01 AM]  Beginning epg123 update execution. version 1.3.4.0
[4/21/2020 5:00:01 AM] ===============================================================================
[4/21/2020 5:00:01 AM] [ INFO] Beginning EPG123 update execution. 2020-04-21 09:00:01Z
[4/21/2020 5:00:01 AM] [ INFO] DaysToDownload: 21 , TheTVDBNumbers : False , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: False , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: False , CreateXmltv: True , ModernMediaUiPlusSupport: False
[4/21/2020 5:00:04 AM] [ INFO] Token request successful. serverID: 20141201.web.1
[4/21/2020 5:00:06 AM] [ INFO] Status request successful. account expires: 2021-01-05T22:24:13Z , lineups: 4/4 , lastDataUpdate: 2020-04-21T03:21:04Z
[4/21/2020 5:00:06 AM] [ INFO] system status: Online , message: No known issues.
[4/21/2020 5:00:06 AM] [ INFO] epg123 is not up to date. Latest version is 1.3.6 and can be downloaded from http://epg123.garyan2.net.
[4/21/2020 5:00:06 AM] [ INFO] Successfully retrieved TMDb configurations.
[4/21/2020 5:00:07 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/21/2020 5:00:07 AM] Entering buildLineupServices() for 4 lineups.
[4/21/2020 5:00:36 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-FL09477-L.
[4/21/2020 5:00:56 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-FL66597-X.
[4/21/2020 5:01:23 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-FL67603-X.
[4/21/2020 5:01:31 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-OTA-32821.
[4/21/2020 5:01:31 AM] [ INFO] Subscribed lineup USA-OTA-32821 has been EXCLUDED from download and processing.
[4/21/2020 5:01:31 AM] Exiting buildLineupServices(). SUCCESS.
[4/21/2020 5:01:31 AM] Entering getAllScheduleEntryMd5s() for 21 days on 528 stations.
[4/21/2020 5:02:03 AM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules. (0:00:00:32.2219538 /   437.666 KB)
[4/21/2020 5:16:40 AM] [ERROR] SD API Unknown exception thrown. Message: Unable to read data from the transport connection: The connection was closed.
[4/21/2020 5:16:40 AM] [ERROR] Did not receive a response from Schedules Direct for 238 station's daily schedules. (0:00:14:36.9873591)
[4/21/2020 5:16:40 AM] [ERROR] Problem occurred during getMd5ScheduleEntries(). Exiting.
[4/21/2020 5:16:40 AM] [ERROR] Failed to create MXF file. Exiting.
[4/21/2020 5:16:40 AM] [ INFO] epg123 update execution time was 00:16:39.4397706.
[4/21/2020 5:16:41 AM] ===============================================================================
[4/21/2020 5:16:41 AM]  Beginning epg123 client execution. version 1.3.4.0
[4/21/2020 5:16:41 AM] ===============================================================================
[4/21/2020 5:16:41 AM] [ INFO] Beginning epg123 client execution. 2020-04-21 09:16:41Z
[4/21/2020 5:16:41 AM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False
[4/21/2020 5:16:42 AM] Entering importMxfFile() for file "c:\programdata\garyan2\epg123\output\epg123.mxf"
[4/21/2020 5:21:11 AM] [ INFO] Successfully imported .mxf file into Media Center database. Exit code: 0
[4/21/2020 5:21:11 AM] Exiting importMxfFile(). SUCCESS.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WKCFDT to channel 18.1 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WOFLDT to channel 35.1 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WOFLDT2 to channel 35.2 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WUCFDT to channel 24.1 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WUCFDT2 to channel 24.2 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WTGLDT to channel 45.1 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WDSCDT to channel 15.1 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WKMGDT to channel 6.1 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WRDQDT to channel 27.1 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WEFSDT3 to channel 68.3 due to channel already having an assigned listing.
[4/21/2020 5:21:11 AM] [ INFO] Skipped matching WFTVDT to channel 9.1 due to channel already having an assigned listing.
[4/21/2020 5:21:12 AM] [ INFO] Skipped matching WACXDT to channel 55.1 due to channel already having an assigned listing.
[4/21/2020 5:21:12 AM] [ INFO] Skipped matching WRBWDT to channel 65.1 due to channel already having an assigned listing.
[4/21/2020 5:21:12 AM] [ INFO] Skipped matching WOPXDT to channel 56.1 due to channel already having an assigned listing.
[4/21/2020 5:21:12 AM] [ INFO] Skipped matching WOPXDT2 to channel 56.2 due to channel already having an assigned listing.
[4/21/2020 5:21:12 AM] [ INFO] Skipped matching WOTFDT to channel 26.1 due to channel already having an assigned listing.
[4/21/2020 5:21:12 AM] [ INFO] Skipped matching WESHLD2 to channel 2.2 due to channel already having an assigned listing.
[4/21/2020 5:21:12 AM] [ INFO] Completed the automatch of lineup stations to tuner channels.
[4/21/2020 5:21:12 AM] [ INFO] Completed lineup refresh.
[4/21/2020 5:21:12 AM] Entering runWmcTask(ReindexSearchRoot)
[4/21/2020 5:21:12 AM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[4/21/2020 5:21:12 AM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[4/21/2020 5:21:12 AM] Exiting runWmcTask(ReindexSearchRoot). SUCCESS.
[4/21/2020 5:21:12 AM] [ INFO] Changed "Fast N' Loud" series recording request's 'anyLanguage' setting to TRUE.
[4/21/2020 5:21:12 AM] Entering runWmcTask(PvrScheduleTask)
[4/21/2020 5:21:12 AM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\PvrScheduleTask".
[4/21/2020 5:21:12 AM] [ INFO] Successfully started the PvrScheduleTask task. Exit code: 0
[4/21/2020 5:21:12 AM] Exiting runWmcTask(PvrScheduleTask). SUCCESS.
[4/21/2020 5:21:12 AM] [ERROR] The MXF file imported is 71.60 hours old.
[4/21/2020 5:21:12 AM] [ INFO] Completed EPG123 client execution.
[4/21/2020 5:21:12 AM] [ INFO] EPG123 client execution time was 00:04:31.4322800.

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garyan2

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#2

Post by garyan2 » Tue Apr 21, 2020 7:31 pm

You've actually got a few issues in your setup, but the reason it failed was your connection to the SD AWS server(s) was disconnected before the download was completed (which took 14 and a half minutes before it was severed). I think the server was either really slow at that time (you are scheduled on the hour 0500 for your update along with a lot of other folks), or you had internet connection problems.

For your setup issues, you are downloading 3 different cable lineups, from 3 different locations, which all have different channel numbers for a lot of the same stations.
5Star MAX is on channel 257, 432, and 840 for each lineup as an example.

You have excluded your OTA lineup from download but assigned the guide listings manually for them using one of the cable lineups?

The question is, which cable lineup do you actually use? I would suggest EXCLUDING the ones you don't, and I would suggest adding the OTA lineup to make assigning guide listings easier for the OTA channels.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

sfuher

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#3

Post by sfuher » Tue Apr 21, 2020 8:41 pm

I live in a resort with a unique line up. This is the only way I could find all channels.

Based on your answer, I can presume that the issue should resolve itself once everyone gets updated?

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garyan2

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#4

Post by garyan2 » Tue Apr 21, 2020 9:22 pm

Yah, things should settle down soon, nearly all EPG123 users have gotten their updates for today based on my TMDB API statistics (which doesn't include everyone, but close). You could open the configuration GUI and click the [Save & Execute] button right now and it will probably succeed.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

rkulagow

Posts: 246
Joined: Sun Jul 19, 2015 1:04 am
Location: Schedules Direct

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#5

Post by rkulagow » Tue Apr 21, 2020 9:29 pm

sfuher wrote: Tue Apr 21, 2020 8:41 pm I live in a resort with a unique line up. This is the only way I could find all channels.
(I work for Schedules Direct)

Please open a lineup support ticket on the Schedules Direct website, and we can look into getting a lineup created that has your actual channels rather than assembling a FrankenLineup.

scottward01

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#6

Post by scottward01 » Wed Apr 22, 2020 2:41 pm

Hello - I've been having problems updating my EPG123 guide data ever since the database maintenance was completed on the JSON server. By way of observation, I'm also noticing a second lineup in my Schedules Direct account which wasn't there before. I used to just have LineupID MD67788:X, now I also have USA-MD67788-X. Both appear to be associated with Verizon Fios Montgomery Village - Digital.

Here's the log from EPG123, showing the errors that cause it to crash after less than 2 seconds of runtime:

Code: Select all

[4/22/2020 10:10:16 AM] ===============================================================================
[4/22/2020 10:10:16 AM]  Activating the epg123 configuration GUI. version 1.3.6.20
[4/22/2020 10:10:16 AM] ===============================================================================
[4/22/2020 10:10:17 AM] [ INFO] Token request successful. serverID: 20141201.web.2
[4/22/2020 10:10:17 AM] [ INFO] Status request successful. account expires: 2020-07-03T23:58:26Z , lineups: 1/4 , lastDataUpdate: 2020-04-22T06:20:30Z
[4/22/2020 10:10:17 AM] [ INFO] system status: Online , message: No known issues.
[4/22/2020 10:10:17 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[color=#FF0000][4/22/2020 10:10:17 AM] [ERROR] SD API Unknown exception thrown. Message: Unable to read data from the transport connection: The connection was closed.
[4/22/2020 10:10:17 AM] [ERROR] Did not receive a response from Schedules Direct for retrieval of lineup USA-MD67788-X.[/color]
[4/22/2020 10:10:18 AM] [ INFO] Successfully queried the Task Scheduler for status. Could not start. Last Run 4/22/2020 5:55:10 AM; Exit: 0x8007051F
[4/22/2020 10:10:21 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 10:10:24 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 10:10:24 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-MD67788-X.
[4/22/2020 10:10:28 AM] ===============================================================================
[4/22/2020 10:10:28 AM]  Beginning epg123 update execution. version 1.3.6.20
[4/22/2020 10:10:28 AM] ===============================================================================
[4/22/2020 10:10:28 AM] [ INFO] Beginning EPG123 update execution. 2020-04-22 14:10:28Z
[4/22/2020 10:10:28 AM] [ INFO] DaysToDownload: 12 , TheTVDBNumbers : False , PrefixEpisodeTitle: False , PrefixEpisodeDescription : False , AppendEpisodeDesc: True , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : False , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[4/22/2020 10:10:28 AM] [ INFO] Status request successful. account expires: 2020-07-03T23:58:26Z , lineups: 1/4 , lastDataUpdate: 2020-04-22T06:20:30Z
[4/22/2020 10:10:28 AM] [ INFO] system status: Online , message: No known issues.
[4/22/2020 10:10:30 AM] [ INFO] Successfully retrieved TMDb configurations.
[4/22/2020 10:10:30 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/22/2020 10:10:30 AM] Entering buildLineupServices() for 1 lineups.
[color=#FF0000][4/22/2020 10:10:30 AM] [ERROR] SD API Unknown exception thrown. Message: Unable to read data from the transport connection: The connection was closed.
[4/22/2020 10:10:30 AM] [ERROR] Did not receive a response from Schedules Direct for retrieval of lineup USA-MD67788-X.
[4/22/2020 10:10:30 AM] [ERROR] There are 0 stations queued for download from 1 subscribed lineups. Exiting.
[4/22/2020 10:10:30 AM] [ERROR] Check that lineups are 'INCLUDED' and stations are selected in the EPG123 GUI.
[4/22/2020 10:10:30 AM] [ERROR] Failed to create MXF file. Exiting.[/color]
[4/22/2020 10:10:30 AM] [ INFO] epg123 update execution time was 00:00:01.7891023.

adam1991

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#7

Post by adam1991 » Wed Apr 22, 2020 3:01 pm

rkulagow wrote: Tue Apr 21, 2020 9:29 pm
sfuher wrote: Tue Apr 21, 2020 8:41 pm I live in a resort with a unique line up. This is the only way I could find all channels.
(I work for Schedules Direct)

Please open a lineup support ticket on the Schedules Direct website, and we can look into getting a lineup created that has your actual channels rather than assembling a FrankenLineup.
wow, talk about getting your $25 worth!

sfuher

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Joined: Tue Apr 21, 2020 5:53 pm
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#8

Post by sfuher » Tue Nov 24, 2020 2:58 pm

rkulagow wrote: Tue Apr 21, 2020 9:29 pm
sfuher wrote: Tue Apr 21, 2020 8:41 pm I live in a resort with a unique line up. This is the only way I could find all channels.
(I work for Schedules Direct)

Please open a lineup support ticket on the Schedules Direct website, and we can look into getting a lineup created that has your actual channels rather than assembling a FrankenLineup.
I just saw this response. Thank you for your offer. Very kind! But I am moving in a couple of weeks now and it is moot.

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