No tuners associated with, etc.

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sgbroimp

Posts: 185
Joined: Mon Nov 21, 2016 5:49 pm
Location: New England

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No tuners associated with, etc.

#1

Post by sgbroimp » Fri Mar 27, 2020 2:09 pm

I am getting this message in my log for 12 channels and the Epg TV icon has gone from green to red, though not sure the two are related. Are these new channels that Comcast has added (hard to believe as mostly they take away channels - ha ha) and what do I do to get rid of these reports? To be clear, these channels do not show in the Client, right side listing or in the WMC Guide, but to appear in the Client listing left side with boxes unchecked.

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garyan2

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#2

Post by garyan2 » Fri Mar 27, 2020 10:57 pm

The "No tuners associated..." message has nothing to do with your red logo. You will have to take a look at the log file using the [View Log] button to find out what is going on there.

For the no tuners, could you create a backup of your WMC setup by using the [Backup] button and send the resulting file to support@garyan2.net? Did these channels have stations on them before, or did they just "break" on their own? After you create the backup, you can get rid of the messages simply by deleting the channels on the left side that do not have any tuners. Just select the channels and click the red 'X' button in the tool bar above.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

sgbroimp

Posts: 185
Joined: Mon Nov 21, 2016 5:49 pm
Location: New England

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#3

Post by sgbroimp » Sat Mar 28, 2020 3:05 pm

Thank you, Gary,
Two things: You must be right about the "red status" not being related to the tuner messages as last night when I got home the green status light was back on and I had taken no action so ti cleared up itself looks like.

Secondly, I tried to manually tune those channels (result was nothing on any of them) and then I went to Comcast's website and put in my zip code and looked up the channels. Result was none of them apparently exist, so I will just take your suggestion to red x them out and see what happens.

Given the above, I am not going to bother you by sending you my file copies as I am sure you have more pressing matters. And, as always, I much appreciate your diligence and responsiveness!

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