EPG123 issues, possibly self-inflicted
Posted: Sun Feb 02, 2020 12:44 am
Things are working now, but would please take a look at my attached log and here's the history of this install.
This was a fresh install of Windows 7 SP1, WMC and EPG123 with 6 HDHR- 4-2US (Connects) and 1 HDHR3-CC (Prime). I'm not sure the following description is 100% accurate, it is the best of my recollection.
During the install I cancelled out of the Guide installed as required, installed PlayReady (1.3), Installed my OTA and CC tuners. At the completion, I either didn't see my FiOS channels or they didn't work, don't remember for certain which it was. I checked the HDCP and audio protected path status, found that the audio path was not protected and determined pretty quickly that was due to having an EDID Detective Plus inline going to my previous less-well behaved receiver, and not having a cable tuner prior to this install, not having a protected audio path wasn't an issue with OTA broadcasts. After removing the box I had protected video & audio paths but still couldn't get any FiOS channels. Next, I ran the Cable Advisor (which I hadn't run before because I took it as meaning it was going to just check to make sure I had protected A/V paths and check to see if a cable tuner is attached. It turned out to do a lot more, checking to make sure necessary files were installed, updated or installing some system files, and then said it had to update PlayReady, while I though v1.3 was the latest for WIndows 7, and the next version up was for Win 8.1. On a side note, I'd done a lot of researching on installing a cable tuner in WMC, a lot of this never came up and a lot more was vague and/or ambiguous. I wish I'd kept better notes on the install, but once I started down this rabbit hole my logical mind started behaving more like a Roomba, bumping into walls and other objects trying to find a way out before the whole install went to shit.
After installing the PlayReady update the Cable advisor immediately started scanning my OTA tuners, and since I didn't want to go through the length process of scanning the OTA tuners and then the cable tuner FiOS channels (which took a great deal of time for the later) again, I cancelled out of the install at that point. I think this is where I nuked the OTA tuner database, because when I started WMC, I could see the cable channels and they all worked, but had no OTA tuners in the guide. Instead of running the whole install again, I manually entered my OTA channels (I only had about 15 or so) in WMC, like you would if you had any missing channels. Next I re-ran EPG 123 using the client and setting the time a few minutes ahead of the actual time to simulate an actual scheduled update. Afterwards the schedule was populated for all channels and I had a green EPG123 icon in the WMC main menu and everything worked fine, scheduled recordings worked like clockwork.
A day or two later I noticed the EPG123 icon had turned red. When I looked at the log, there was a lot of stuff I couldn't decode, but I did see some errors pertaining to OTA channels 5, 7 and 9 (as I recall), checked the program guide and everything looked okay. I checked it again a day or two later, this time checking all the way to the end, and found that the guide for those 3 stations had not been updating with the rest of the channels during that last day or two. I went through my installation again and everything looked as it should, all channels I tested were working, so I decided to try running another scheduled update.
This time I ran it at 10:50:00 as you'll see in the attached tracelog. I tried to run EPG123 client after about 15 minutes (not really knowing how long it should take to update the OTA and CC guides. EPG123 wouldn't start up at the time (I didn't realize that this was a sign it was still running the update). I tried it again a few more times over the next hour and the client still wouldn't open, it was late so I went to be.
The next morning, I check the guide and I had a green EPG123 icon again. I tried to run the client again and this time it was working. I check the log to see how long it took to run, and found that it was running from 10:50 pm as scheduled until I think about 1:50am? (I think the 8:30ish times at the end of the log are me checking the following morning to see if it had completed it's run).
Anyway, seems to be running okay right now and all channels are updated to the same date/time 14 days out from the last update, although I'm still getting the channel 5.x and channel 9.x errors saying that they have no tuners associated with them, even though they were installed manually with the rest of the OTA channels in the exact same way.
This was a fresh install of Windows 7 SP1, WMC and EPG123 with 6 HDHR- 4-2US (Connects) and 1 HDHR3-CC (Prime). I'm not sure the following description is 100% accurate, it is the best of my recollection.
During the install I cancelled out of the Guide installed as required, installed PlayReady (1.3), Installed my OTA and CC tuners. At the completion, I either didn't see my FiOS channels or they didn't work, don't remember for certain which it was. I checked the HDCP and audio protected path status, found that the audio path was not protected and determined pretty quickly that was due to having an EDID Detective Plus inline going to my previous less-well behaved receiver, and not having a cable tuner prior to this install, not having a protected audio path wasn't an issue with OTA broadcasts. After removing the box I had protected video & audio paths but still couldn't get any FiOS channels. Next, I ran the Cable Advisor (which I hadn't run before because I took it as meaning it was going to just check to make sure I had protected A/V paths and check to see if a cable tuner is attached. It turned out to do a lot more, checking to make sure necessary files were installed, updated or installing some system files, and then said it had to update PlayReady, while I though v1.3 was the latest for WIndows 7, and the next version up was for Win 8.1. On a side note, I'd done a lot of researching on installing a cable tuner in WMC, a lot of this never came up and a lot more was vague and/or ambiguous. I wish I'd kept better notes on the install, but once I started down this rabbit hole my logical mind started behaving more like a Roomba, bumping into walls and other objects trying to find a way out before the whole install went to shit.
After installing the PlayReady update the Cable advisor immediately started scanning my OTA tuners, and since I didn't want to go through the length process of scanning the OTA tuners and then the cable tuner FiOS channels (which took a great deal of time for the later) again, I cancelled out of the install at that point. I think this is where I nuked the OTA tuner database, because when I started WMC, I could see the cable channels and they all worked, but had no OTA tuners in the guide. Instead of running the whole install again, I manually entered my OTA channels (I only had about 15 or so) in WMC, like you would if you had any missing channels. Next I re-ran EPG 123 using the client and setting the time a few minutes ahead of the actual time to simulate an actual scheduled update. Afterwards the schedule was populated for all channels and I had a green EPG123 icon in the WMC main menu and everything worked fine, scheduled recordings worked like clockwork.
A day or two later I noticed the EPG123 icon had turned red. When I looked at the log, there was a lot of stuff I couldn't decode, but I did see some errors pertaining to OTA channels 5, 7 and 9 (as I recall), checked the program guide and everything looked okay. I checked it again a day or two later, this time checking all the way to the end, and found that the guide for those 3 stations had not been updating with the rest of the channels during that last day or two. I went through my installation again and everything looked as it should, all channels I tested were working, so I decided to try running another scheduled update.
This time I ran it at 10:50:00 as you'll see in the attached tracelog. I tried to run EPG123 client after about 15 minutes (not really knowing how long it should take to update the OTA and CC guides. EPG123 wouldn't start up at the time (I didn't realize that this was a sign it was still running the update). I tried it again a few more times over the next hour and the client still wouldn't open, it was late so I went to be.
The next morning, I check the guide and I had a green EPG123 icon again. I tried to run the client again and this time it was working. I check the log to see how long it took to run, and found that it was running from 10:50 pm as scheduled until I think about 1:50am? (I think the 8:30ish times at the end of the log are me checking the following morning to see if it had completed it's run).
Anyway, seems to be running okay right now and all channels are updated to the same date/time 14 days out from the last update, although I'm still getting the channel 5.x and channel 9.x errors saying that they have no tuners associated with them, even though they were installed manually with the rest of the OTA channels in the exact same way.