EPG123 Guide update failed

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adamsj3

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Re: EPG123 Guide update failed

#21

Post by adamsj3 » Mon Feb 03, 2020 7:05 pm

This is not really a reply, but request for help. I have been using EPG123 since early JAN with apparently no problems. My subscription at Schedules Direct is good until JAN 2021. Last week I started to get "No Data Available" on several channels. I have tried reloading the schedule, manually loading the XML, updating to latest version of EPG123, and several other suggestions from the internet. Now I have even more channels showing "nda".

I don't know what else to try. Any help would be appreciated.

Space

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#22

Post by Space » Tue Feb 04, 2020 12:41 am

You are probably not using EPG123 data due to not installing it according to the instructions (like many others in this thread).

Open the client tool and look at the this thread and answer the questions in the second post (third one about client tool will tell if you are using EPG123 data or the old Rovi data).

If this is the case, then it is probably possible to get it to use EPG123 data by using "match by number" or something similar, but it may not be "fully" installed. For one thing the Search -> categories may still have old Rovi categories which is a complete mess. Also, your database will be cluttered with old Rovi junk so the system will be slower.

It is best to go through the install process correctly to have a "clean" install, but before you do that, answer those questions first so it is easier to determine what the status of your system is.

WilsonFC

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#23

Post by WilsonFC » Wed Oct 28, 2020 7:44 pm

[10/28/2020 3:50:20 AM] Entering PerformGarbageCleanup().
[10/28/2020 3:52:39 AM] [ INFO] **** Intercepted "mcupdate.exe -uf -nogc" call. Ignored. ****
[10/28/2020 3:52:39 AM] [ERROR] Unhandled exception caught from epg123Client.exe. message: Exception has been thrown by the target of an invocation.

[10/28/2020 9:20:02 AM] Entering PerformGarbageCleanup().
[10/28/2020 9:20:19 AM] [ INFO] Successfully completed garbage cleanup. Exit code: 0
[10/28/2020 9:20:19 AM] Exiting PerformGarbageCleanup(). SUCCESS.
[10/28/2020 9:20:19 AM] [ERROR] There are no devices/tuners configured in the database store. Perform WMC TV Setup prior to importing guide lisitngs. Aborting Import.
[10/28/2020 9:20:19 AM] [ERROR] Failed to import .mxf file. Exiting.

[10/28/2020 9:20:19 AM] [ INFO] MXF file was created on 10/28/2020 9:19:51 AM
[10/28/2020 9:55:02 AM] [ INFO] **** Intercepted "mcupdate.exe -u -nogc" call. Ignored. ****
[10/28/2020 9:57:20 AM]

EPG123 shows my selected channels for lineup1 local OTA 45424
did a save, execute & exit
EPG123 Client no lineups
Transfer tool shows my scheduled programs
BLUE tray icon w/
downloading
10/10 Clean and save cache file ...

Error occurred running version 1.4.10.10. I have since loaded 1.5.0.0 but that should not have an impact.

How do I recover (create a lineup)? Everything looks okay except there is no lineup available in EPG123 Client and of course the Guide Do I have to reinstall the program? Setup want to start with Step 1 which I remember as being painful.

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garyan2

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#24

Post by garyan2 » Wed Oct 28, 2020 8:01 pm

WilsonFC wrote:
Wed Oct 28, 2020 7:44 pm
[10/28/2020 3:50:20 AM] Entering PerformGarbageCleanup().
[10/28/2020 3:52:39 AM] [ INFO] **** Intercepted "mcupdate.exe -uf -nogc" call. Ignored. ****
[10/28/2020 3:52:39 AM] [ERROR] Unhandled exception caught from epg123Client.exe. message: Exception has been thrown by the target of an invocation.

[10/28/2020 9:20:02 AM] Entering PerformGarbageCleanup().
[10/28/2020 9:20:19 AM] [ INFO] Successfully completed garbage cleanup. Exit code: 0
[10/28/2020 9:20:19 AM] Exiting PerformGarbageCleanup(). SUCCESS.
[10/28/2020 9:20:19 AM] [ERROR] There are no devices/tuners configured in the database store. Perform WMC TV Setup prior to importing guide lisitngs. Aborting Import.
[10/28/2020 9:20:19 AM] [ERROR] Failed to import .mxf file. Exiting.

[10/28/2020 9:20:19 AM] [ INFO] MXF file was created on 10/28/2020 9:19:51 AM
[10/28/2020 9:55:02 AM] [ INFO] **** Intercepted "mcupdate.exe -u -nogc" call. Ignored. ****
[10/28/2020 9:57:20 AM]

EPG123 shows my selected channels for lineup1 local OTA 45424
did a save, execute & exit
EPG123 Client no lineups
Transfer tool shows my scheduled programs
BLUE tray icon w/
downloading
10/10 Clean and save cache file ...

Error occurred running version 1.4.10.10. I have since loaded 1.5.0.0 but that should not have an impact.

How do I recover (create a lineup)? Everything looks okay except there is no lineup available in EPG123 Client and of course the Guide Do I have to reinstall the program? Setup want to start with Step 1 which I remember as being painful.
Looks like the garbage collection at 3:52am crashed the database but didn't do a recovery. Open the client, on the left side is it blank or does it have your OTA channels?
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

WilsonFC

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#25

Post by WilsonFC » Thu Oct 29, 2020 3:00 pm

Both sides are blank.
Could it be as simple as running WMC > setup > add/scan/search for new channels? (I don't remember what the command was)
I was/am afraid of destroying the EPG123 data but I remembered last night that I have manually added a couple of channels that the initial scan didn't pick up and a couple of rescans when the stations changed RF.

Thanks for the rapid response.

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garyan2

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#26

Post by garyan2 » Thu Oct 29, 2020 3:06 pm

Yes, you will need to perform TV Setup again in WMC (and manually add the VHF channels). Once the tuners are setup, then EPG123 will import the MXF file.
- Gary
Keeping WMC alive beyond January 2020. http://epg123.garyan2.net

WilsonFC

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#27

Post by WilsonFC » Fri Oct 30, 2020 6:49 pm

Success after a few false starts.
From WMC I ran TV setup.
Got an error Download failure
The new TV setup data could not be downloaded.
Exiting data will be used ...

Everything seemed to proceed normally from that point.

EPG123 Client had data on both panels but no Guide. wWhen I attempted to exit message to subscribe left panel to right panel. No Guide icon in WMC and when I pressed the Guide button on my remote got a message there was no Guide and to run setup.Endless cycle. Finally figured out need to "Rebuild WMC Database".
Was I supposed to run Client Setup instead of TV setup in WMC?
Did I miss a few steps since it didn't automatically import the MXF file ?

New problem: I can view the guide, record a program but when I attempt to watch either a recording or video passthru I just get a grey screen of the appropriate size with the sound which comes over toslink. Strange! I would say the video in my HTPC went bad but the Guide displays OK.

Thanks

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