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Log file button missing from latest version

Posted: Mon Apr 15, 2019 9:53 pm
by Mike@markradel.com
I installed version 1.2.12.0 last night and discovered that the open Log File button from the client is missing. Is this an oversight or is there a purpose for eliminating that button?

Re: Log file button missing from latest version

Posted: Mon Apr 15, 2019 11:20 pm
by garyan2
It should be there... at least I didn't intend to take it out. I'll check it out tonight.

Can anyone confirm?

Re: Log file button missing from latest version

Posted: Mon Apr 15, 2019 11:30 pm
by aquadextrous
I just updated to the latest build and if it's the 'View Log' button in the 'client configuration & actions' section of epg123 Client then its showing for me and opens the log file correctly.

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 1:42 am
by Mike@markradel.com
Interesting. I just checked to make certain I didn't miss it and the "View Log" button does not show in the client on my system. I will post a screen image in a bit.

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 2:30 am
by garyan2
Do you use larger font on your system? 125%/150%

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 2:39 am
by Mike@markradel.com
I tried unsuccessfully to insert an image of the client screen. Can someone direct me to a tutorial on how to insert an image?

Screen is set to 100%.

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 3:23 am
by Mike@markradel.com
Client.jpg

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 3:26 am
by garyan2
Right-click the file "C:\epg123\epg123Client.exe" and select 'Properties'. Go to the Details tab and verify the File Version and Product Version is 1.2.12.0. I think you might be running an older version.

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 4:10 am
by Mike@markradel.com
You are correct, 1.2.07. However, the plot thickens. I tried downloading the latest version and MS Security Essentials identified the file as containing a virus. I will try disabling MSSE and try the download again. Thanks for your help.

Success! Thanks again for your help tracking this problem down.

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 4:27 am
by garyan2
Interesting (about your client being 1.2.0.7). That version was way before the button to display the log file. Do you maybe have 2 installs (c:\epg123 and c:\program files\epg123)?

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 4:30 am
by Mike@markradel.com
Yes, I did have several versions and I must have clicked the wrong one. Chalk this one up to carelessness/stupidity.
Thanks again.

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 4:33 am
by garyan2
No problem. Just one thing, you might want to make sure your scheduled task is pointing to the right (latest) one.

Re: Log file button missing from latest version

Posted: Tue Apr 16, 2019 4:37 am
by Mike@markradel.com
There is only one version installed. I downloaded the latest version to do an update but must have clicked on the old version instead. I checked the log file, now that I have the button back, and it is the latest version.

Re: Log file button missing from latest version

Posted: Wed Apr 17, 2019 10:45 pm
by IT Troll
Mike@markradel.com wrote:
Tue Apr 16, 2019 4:10 am
I tried downloading the latest version and MS Security Essentials identified the file as containing a virus.
Windows 8 SmartScreen finds the installer suspicious but it is possible to ignore and continue with the installation. This seems to happen every now and again.