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What went wrong?

Posted: Mon Apr 01, 2019 2:07 pm
by Cavebat
Probably something I did by screwing around. It was working for weeks correctly, now the last couple of mornings, I open WMC, it says I have to do TV Setup, and no guide or scheduled programs.

Code: Select all

[4/1/2019 9:30:00 AM] ===============================================================================
[4/1/2019 9:30:00 AM]  Beginning epg123 update execution. version 1.2.11.0
[4/1/2019 9:30:00 AM] ===============================================================================
[4/1/2019 9:30:00 AM] [ INFO] Beginning EPG123 update execution. 2019-04-01 13:30:00Z
[4/1/2019 9:30:00 AM] [ INFO] DaysToDownload: 20 , TheTVDBNumbers : True , PrefixEpisodeTitle: True , PrefixEpisodeDescription : True , AppendEpisodeDesc: False , OADOverride : False , TMDbCoverArt: False , IncludeSDLogos : True , AutoAddNew: False , CreateXmltv: False , ModernMediaUiPlusSupport: False
[4/1/2019 9:30:11 AM] [ INFO] Token request successful. serverID: 20141201.web.1
[4/1/2019 9:30:11 AM] [ INFO] Status request successful. account expires: 2019-08-26T15:52:14Z , lineups: 1/4 , lastDataUpdate: 2019-04-01T12:26:26Z
[4/1/2019 9:30:11 AM] [ INFO] system status: Online , message: No known issues.
[4/1/2019 9:30:12 AM] [ INFO] Successfully retrieved TMDb configurations.
[4/1/2019 9:30:12 AM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[4/1/2019 9:30:12 AM] Entering buildLineupServices() for 1 lineups.
[4/1/2019 9:30:12 AM] [ INFO] Successfully retrieved the station mapping for lineup USA-OH34541-X.
[4/1/2019 9:30:13 AM] Exiting buildLineupServices(). SUCCESS.
[4/1/2019 9:30:13 AM] Entering getAllScheduleEntryMd5s() for 20 days on 150 stations.
[4/1/2019 9:30:14 AM] [ INFO] Successfully retrieved Md5s for 150 station's daily schedules. (0:00:00:01.1388020 /   287.087 KB)
[4/1/2019 9:30:15 AM] [ INFO] Successfully retrieved 150 station's daily schedules.          (0:00:00:00.8892015 /     1.368 MB)
[4/1/2019 9:30:17 AM] [ INFO] Found 2451 cached daily schedules.
[4/1/2019 9:30:17 AM] [ INFO] Downloaded 249 daily schedules.
[4/1/2019 9:30:35 AM] [ INFO] Processed 2700 daily schedules for 150 stations.
[4/1/2019 9:30:35 AM] Exiting getAllScheduleEntryMd5s(). SUCCESS.
[4/1/2019 9:30:35 AM] Entering buildAllProgramEntries() for 32068 programs.
[4/1/2019 9:33:07 AM] [ INFO] Found 30892 cached program descriptions.
[4/1/2019 9:33:09 AM] [ INFO] Successfully retrieved 1176 program descriptions. (0:00:00:01.4352025 /     2.183 MB)
[4/1/2019 9:33:15 AM] [ INFO] Processed 32068 program descriptions.
[4/1/2019 9:33:15 AM] Exiting buildAllProgramEntries(). SUCCESS.
[4/1/2019 9:33:15 AM] Entering buildAllGenericSeriesInfoDescriptions() for 3742 series.
[4/1/2019 9:33:28 AM] [ INFO] Found 3698 cached series descriptions.
[4/1/2019 9:33:28 AM] [ INFO] Successfully retrieved  44 generic program descriptions. (0:00:00:00.0780002 /    20.396 KB)
[4/1/2019 9:33:28 AM] [ INFO] Processed 3742 series descriptions.
[4/1/2019 9:33:28 AM] Exiting buildAllGenericSeriesInfoDescriptions(). SUCCESS.
[4/1/2019 9:33:28 AM] Entering getAllMoviePosters() for 1493 movies.
[4/1/2019 9:33:29 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:00.7176012 /     3.894 MB)
[4/1/2019 9:33:29 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.0296018 /     3.824 MB)
[4/1/2019 9:33:30 AM] [ INFO] Successfully retrieved artwork info for 493 programs. (0:00:00:01.6692029 /     3.028 MB)
[4/1/2019 9:33:31 AM] [ INFO] Processed 1493 movie poster links.
[4/1/2019 9:33:31 AM] Exiting getAllMoviePosters(). SUCCESS.
[4/1/2019 9:33:31 AM] Entering getAllSeriesImages() for 3742 series.
[4/1/2019 9:33:31 AM] [ INFO] Found 0 cached series image links.
[4/1/2019 9:33:32 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:00.9828017 /     4.339 MB)
[4/1/2019 9:33:32 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.2480022 /     6.808 MB)
[4/1/2019 9:33:33 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:02.0124036 /     5.447 MB)
[4/1/2019 9:33:33 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:02.1216037 /     2.476 MB)
[4/1/2019 9:33:34 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.6536029 /     7.132 MB)
[4/1/2019 9:33:34 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.0296018 /     2.741 MB)
[4/1/2019 9:33:35 AM] [ INFO] Successfully retrieved artwork info for 242 programs. (0:00:00:01.0452019 /     1.122 MB)
[4/1/2019 9:33:35 AM] [ INFO] Successfully retrieved artwork info for 500 programs. (0:00:00:01.2636022 /     4.265 MB)
[4/1/2019 9:33:36 AM] [ INFO] Processed 3742 series image links.
[4/1/2019 9:33:36 AM] Exiting getAllSeriesImages(). SUCCESS.
[4/1/2019 9:33:36 AM] [ INFO] Completed compiling keywords and keyword groups.
[4/1/2019 9:33:37 AM] [ INFO] Completed save of the MXF file to "C:\ProgramData\GaRyan2\epg123\output\epg123.mxf".
[4/1/2019 9:33:38 AM] [ INFO] Completed save of image archive file to "C:\ProgramData\GaRyan2\epg123\guideImages.xml".
[4/1/2019 9:33:39 AM] [ INFO] 2064 files deleted from the cache directory during cleanup.
[4/1/2019 9:33:39 AM] [ INFO] Downloaded and processed    48.926 MB of data from Schedules Direct.
[4/1/2019 9:33:39 AM] [ INFO] Generated .mxf file contains 150 services, 3742 series, 32068 programs, and 45053 people with 5290 image links.
[4/1/2019 9:33:39 AM] [ INFO] Completed EPG123 update execution. SUCCESS.
[4/1/2019 9:33:39 AM] [ INFO] epg123 update execution time was 00:03:39.6951859.
[4/1/2019 9:33:40 AM] ===============================================================================
[4/1/2019 9:33:40 AM]  Beginning epg123 client execution. version 1.2.11.0
[4/1/2019 9:33:40 AM] ===============================================================================
[4/1/2019 9:33:40 AM] [ INFO] Beginning epg123 client execution. 2019-04-01 13:33:40Z
[4/1/2019 9:33:40 AM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False
[4/1/2019 9:33:40 AM] Entering importMxfFile() for file "c:\programdata\garyan2\epg123\output\epg123.mxf"
[4/1/2019 9:34:25 AM] [ INFO] Error: The following error was encountered while processing the file. Aborting.
[4/1/2019 9:34:25 AM] [ INFO] RowSet::Seek failed on ProducerRole ProducerRoleI_ProgramPersonKey - HR = 0x80040e35, 0, 0, 0, "", "", ""
[4/1/2019 9:34:25 AM] [ERROR] Error using loadmxf.exe to import new guide information. Exit code: -1
[4/1/2019 9:34:25 AM] Exiting importMxfFile(). FAILURE.
[4/1/2019 9:34:25 AM] [ERROR] Failed to import .mxf file. Exiting.

Re: What went wrong?

Posted: Mon Apr 01, 2019 3:25 pm
by Rickt1962
It happens not often but it does. You have to re-run setup

Re: What went wrong?

Posted: Mon Apr 01, 2019 3:44 pm
by Cavebat
I did re-run TV Setup in WMC. I manually re-ran EPG123, all good and working. Same as yesterday morning. Scheduled Update fails at 0930. Something to do with the .mxf file.?

Re: What went wrong?

Posted: Mon Apr 01, 2019 4:47 pm
by Scallica
Please use code tags when including EPG123 logs.

Re: What went wrong?

Posted: Mon Apr 01, 2019 6:17 pm
by Cavebat
Sorry about the code tags, logs. Didn't know how but clicked around and figured it out for next time.
To add, I think one late night I was screwing around with the EPG123 Config. and either, or, all, un-ticked the Create XML TV file, clicked the button "Create XML TV file", un-ticked the Create UI+ support file.
Perhaps that is the cause of my problems/errors?
Should I have the Create XML TV file box checked, should I ever click the Create XML TV file button, should I tick the Create UI+ support file box?
What does all this do?

Re: What went wrong?

Posted: Mon Apr 01, 2019 11:19 pm
by Cavebat
And, one more thing. I think I smoked too much that night and I also ticked the Automatic Downloads Options and Optimization task in WMC. I have since removed their activation.
Does everyone else remove these scheduled events within WMC?

Re: What went wrong?

Posted: Tue Apr 02, 2019 12:41 am
by garyan2
None of those actions would have caused what you are seeing. The error appears to be related to a corrupted database. I would recommend performing a database rebuild from the client gui.

My experience shows that if there is something wrong with the mxf file, the error will identify at what line and what character the problem is at.

Re: What went wrong?

Posted: Tue Apr 02, 2019 4:08 am
by garyan2
Hold off on doing the rebuild. Just had another user from your same area with almost identical issues. I'm investigating.

Re: What went wrong?

Posted: Tue Apr 02, 2019 4:15 am
by Randyored
I guess I am the other user. :-) I am getting the same error and it started on 3/29/2019 (3am scheduled).

Would it help to have my epg123.mxf file?

Well to be clear... The error occurred on 3/29/2019 and 4/1/2019 on scheduled task. I started multiple attempts on both 1.2.11.0, 1.2.10.0 and 1.2.7.0. All these failed except for a success 4/1/2019 11:30 PM with version 1.2.10.0. But, further trigger tasks failed later in the evening and into 4/2/2019.

This maybe a SD data issue?

Re: What went wrong?

Posted: Tue Apr 02, 2019 5:22 am
by garyan2
I'm not able to reproduce. I've downloaded all stations, with and without all options enabled in EPG123, for both lineups USA-OH34511-X and USA-OH34541-X separately without any issues.

There could have been an issue in the data that is not there anymore... I don't know. I believe SD updates their data from Gracenote every 12 hours. Right now I would suggest clearing your cache and updating again to see if an error reoccurs. If the error reoccurs, then I may need to inspect your MXF file.

Re: What went wrong?

Posted: Tue Apr 02, 2019 3:07 pm
by Cavebat
Well, I did nothing by request. Waited until my next scheduled update this morning 0930, everything worked, no errors, 18 days of guide data (set at 20). I guess I'll continue to do nothing and monitor the situation. Thanks for the support.