EPG fails to update

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SoNic67

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EPG fails to update

#1

Post by SoNic67 » Sat Oct 20, 2018 2:28 pm

For a few weeks, the EPG keeps showing the red icon on the WMC main page.
I have both server and client on the same PC, latest version, Windows 7.
I have tried various fixes proposed on another thread and I get the green symbol for that day, but next day is red again.
I didn't change anything in the Task Scheduler, it used to work before.
Any ideas?

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garyan2

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#2

Post by garyan2 » Sat Oct 20, 2018 3:14 pm

SoNic67 wrote:For a few weeks, the EPG keeps showing the red icon on the WMC main page.
I have both server and client on the same PC, latest version, Windows 7.
I have tried various fixes proposed on another thread and I get the green symbol for that day, but next day is red again.
I didn't change anything in the Task Scheduler, it used to work before.
Any ideas?
There should be something in the trace.log file to describe the error. That will help.
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

SoNic67

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#3

Post by SoNic67 » Sat Oct 20, 2018 4:38 pm

Well, I just run again the Task Scheduler and I got those lines added to the log:
[10/20/2018 12:31:26 PM] ===============================================================================
[10/20/2018 12:31:26 PM] Beginning epg123 update execution. version 1.2.5.20
[10/20/2018 12:31:26 PM] ===============================================================================
[10/20/2018 12:31:26 PM] [ INFO] Beginning EPG123 update execution. 2018-10-20 16:31:26Z
[10/20/2018 12:31:26 PM] [ INFO] DaysToDownload: 21 , TheTVDBNumbers : True , PrefixEpisodeTitle: False , PrefixEpisodeDescription : True , AppendEpisodeDesc: True , OADOverride : True , TMDbCoverArt: True , IncludeSDLogos : True , AutoAddNew: True , CreateXmltv: False , ModernMediaUiPlusSupport: False
[10/20/2018 12:31:27 PM] [ INFO] Token request successful. serverID: 20141201.web.X
[10/20/2018 12:31:27 PM] [ INFO] Status request successful. account expires: 2019-07-20T01:25:08Z , lineups: 2/4 , lastDataUpdate: 2018-10-20T14:59:08Z
[10/20/2018 12:31:27 PM] [ INFO] system status: Online , message: No known issues.
[10/20/2018 12:31:27 PM] [ INFO] Successfully retrieved TMDb configurations.
[10/20/2018 12:31:27 PM] [ INFO] Successfully requested listing of client lineups from Schedules Direct.
[10/20/2018 12:31:27 PM] Entering buildLineupServices() for 2 lineups.
[10/20/2018 12:31:27 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-OTA-23608.
[10/20/2018 12:31:28 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-VA66220-X.
[10/20/2018 12:31:31 PM] Exiting buildLineupServices(). SUCCESS.
[10/20/2018 12:31:31 PM] Entering getAllScheduleEntryMd5s() for 21 days on 740 stations.
[10/20/2018 12:31:33 PM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules.
[10/20/2018 12:31:47 PM] [ INFO] Successfully retrieved 148 station's daily schedules.
[10/20/2018 12:31:54 PM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules.
[10/20/2018 12:31:56 PM] [ INFO] Successfully retrieved 186 station's daily schedules.
[10/20/2018 12:32:02 PM] [ INFO] Successfully retrieved Md5s for 238 station's daily schedules.
[10/20/2018 12:32:03 PM] [ INFO] Successfully retrieved 115 station's daily schedules.
[10/20/2018 12:32:06 PM] [ INFO] Successfully retrieved Md5s for 26 station's daily schedules.
[10/20/2018 12:32:07 PM] [ INFO] Successfully retrieved 15 station's daily schedules.
[10/20/2018 12:32:07 PM] [ INFO] Found 13927 cached daily schedules.
[10/20/2018 12:32:07 PM] [ INFO] Downloaded 1612 daily schedules.
The icon is still the Red x.

I have a SD HD HomerRun Prime and a SD OTA Quatro as tuners, that's why two lineups.

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garyan2

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#4

Post by garyan2 » Sat Oct 20, 2018 4:43 pm

Does it just end there? There is nothing following the "Downloaded 1612 daily schedules"?
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

SoNic67

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#5

Post by SoNic67 » Sat Oct 20, 2018 5:12 pm

It kept going... But is still red.
See zip.
Attachments
trace.zip
(87.42 KiB) Downloaded 13 times

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garyan2

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#6

Post by garyan2 » Sat Oct 20, 2018 5:18 pm

You need to delete your current task and create a new one. Starting with the error:

Code: Select all

[10/20/2018 12:50:57 PM] [ERROR] The MXF file imported is 562.51 hours old.
This means your scheduled task is importing and MXF file that is over 23 days old. Looking at the file you are importing per the task:

Code: Select all

[10/20/2018 12:43:36 PM] Entering importMxfFile() for file "C:\epg123\epg123.mxf"
This is not the default location of the MXF file with the latest versions of EPG123; this is the old location. You can see where the new file is saved:

Code: Select all

[10/20/2018 12:43:32 PM] [ INFO] Completed save of the MXF file to "C:\epg123\output\epg123.mxf".
So that is it. Delete your current scheduled task and create a new one. I'll have to find a method for the program to detect this condition....
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

SoNic67

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#7

Post by SoNic67 » Sat Oct 20, 2018 5:55 pm

Thanks!
I have re-created the schedules and I'm rebuilding the file now.

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#8

Post by adam1991 » Sat Oct 20, 2018 9:17 pm

Is it safe to say that "delete old task, save, exit, launch, re-create task, save" is troubleshooting step #1 if something suddenly goes wrong?

Or if something goes wrong after installing a new version?

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garyan2

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#9

Post by garyan2 » Sat Oct 20, 2018 9:55 pm

adam1991 wrote:
Sat Oct 20, 2018 9:17 pm
Is it safe to say that "delete old task, save, exit, launch, re-create task, save" is troubleshooting step #1 if something suddenly goes wrong?

Or if something goes wrong after installing a new version?
I just released v1.2.6 which addresses this complication of changing the mxf file location. It will now still work if the old task is not deleted and a new one is not created.

I would say that all troubleshooting should start with looking at the trace.log file. Not all problems are due to the scheduled task.
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

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#10

Post by SoNic67 » Mon Oct 22, 2018 12:38 am

Thank you again, it still works obviously. But now, the green symbol has a green + next to it. What's that for?

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garyan2

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#11

Post by garyan2 » Mon Oct 22, 2018 12:39 am

The plus sign means there is an update available. I just released v1.2.6 yesterday....
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

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#12

Post by SoNic67 » Tue Oct 23, 2018 1:12 am

Awesome!

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#13

Post by SoNic67 » Fri Oct 11, 2019 12:56 am

I am trying to update to version 1.28.10 and the installer is stuck at "Creating directories...". Computer is very sluggish to respond.
Any ideas?

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garyan2

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#14

Post by garyan2 » Fri Oct 11, 2019 1:06 am

Yah, I think I may have an idea. What version are you upgrading from?

I had moved some file/permission tasks onto the installer hoping that would avoid some problems later, but I have seen it slow the install down. I believe what it is doing is looking at all the files in your epg123 folder to include the cached files... may take some time.
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

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#15

Post by SoNic67 » Sat Oct 12, 2019 6:43 pm

It was from 2.15... I have left it on all night and it did finished. But then it was a red X in the WMC, so now I did "Save & Execute". Hopefully that will do.

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#16

Post by SoNic67 » Sat Oct 12, 2019 10:27 pm

Yep that did it. Thanks!

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#17

Post by SoNic67 » Mon Oct 14, 2019 2:23 pm

I have updated again to the 1.20 version and I got this notification that I don't understand:

Image

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garyan2

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#18

Post by garyan2 » Mon Oct 14, 2019 3:30 pm

SoNic67 wrote:I have updated again to the 1.20 version and I got this notification that I don't understand:

Image
Well, didn't plan for that. This is just a friendly check/compare of the location of the file running to the location of the file in the task. I want to make sure they are the same... evidently didn't plan on quotation Mark's throwing the compare off.

The files are obviously the same, so you dont need to do anything. Does your client do the same thing? Did you modify your task to include the quotes?
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

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#19

Post by SoNic67 » Mon Oct 14, 2019 4:34 pm

The quotas were there from a long time ago, I didn't change them. I think they need to be there. Task is still running tough, so that's good.

Image
Last edited by SoNic67 on Mon Oct 14, 2019 4:40 pm, edited 2 times in total.

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garyan2

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#20

Post by garyan2 » Mon Oct 14, 2019 4:38 pm

I think you're right. I won't be able to fix this until the weekend, though.
- Gary
Stomping out the Rovi disease, one media center at a time. http://epg123.garyan2.net

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