EPG123 Log showing error - download seems working fine

[gbnewbie]

Hi, Got a message from windows MCE prompting to download the guide data, so I went and installed the latest epg123 install program.

After the guide data was downloaded as per scheduled time, the error message below was seen in "View Log". The guide data seems to be downloaded fine, and I could see the scheduled recordings too.

Are these error messages important, and if so, how could it be fixed?

Thanks.

[5/9/2021 10:59:56 PM] [ INFO] Opening recording request transfer tool and waiting for it to close ...
[5/9/2021 11:01:17 PM] [ INFO] Setup is complete. Be sure to create a Scheduled Task to perform daily updates and keep your guide up to date!
[5/9/2021 11:01:43 PM] [ INFO] Successfully deleted the daily update task from Task Scheduler.
[5/9/2021 11:01:44 PM] [ INFO] Successfully queried the Task Scheduler for status. No task is scheduled to run.
[5/9/2021 11:02:01 PM] [ INFO] Successfully created the daily update task in Task Scheduler.
[5/9/2021 11:02:02 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready.The task has not yet run. Exit: 0x00000001
[5/9/2021 11:06:53 PM] ===============================================================================
[5/9/2021 11:06:53 PM] Activating the epg123 configuration GUI. version 1.6.4.2
[5/9/2021 11:06:53 PM] ===============================================================================
[5/9/2021 11:07:03 PM] ===============================================================================
[5/9/2021 11:07:03 PM] [ERROR] An instance of EPG123 is already running. Aborting update.
[5/9/2021 11:07:03 PM] ===============================================================================
[5/9/2021 11:07:03 PM] ===============================================================================
[5/9/2021 11:07:03 PM] Beginning epg123 client execution. version 1.6.4.2
[5/9/2021 11:07:03 PM] ===============================================================================
[5/9/2021 11:07:03 PM] [ INFO] Beginning epg123 client execution. 2021-05-10 03:07:03Z
[5/9/2021 11:07:03 PM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False , ShowProgress: False , NoGC: False , NoVerify: False , Verbose: False
[5/9/2021 11:07:03 PM] [ INFO] There is a recording in progress or the next scheduled recording is within 10 minutes. Delaying garbage collection and/or import.
[5/9/2021 11:07:06 PM] [ INFO] Token request successful. serverID: 20141201.web.1 , datetime: 2021-05-10T03:08:33Z
[5/9/2021 11:07:07 PM] [ INFO] Status request successful. account expires: 2022-01-10T01:31:40Z , lineups: 1/4 , lastDataUpdate: 2021-05-09T22:19:55Z
[5/9/2021 11:07:07 PM] [ INFO] system status: Online , message: No known issues.
[5/9/2021 11:07:07 PM] [ INFO] Successfully requested listing of subscribed lineups from Schedules Direct.
[5/9/2021 11:07:07 PM] [ INFO] Successfully retrieved the station mapping for lineup USA-NJ67300-X.
[5/9/2021 11:07:08 PM] [ INFO] Successfully queried the Task Scheduler for status. Running. Last Run 5/9/2021 11:07:00 PM; Exit: 0x00041301
[5/9/2021 11:07:30 PM] [ERROR] Unhandled exception caught from epg123Client.exe. message: Access to the path 'Global\{CD7E6857-7D92-4A2F-B3AB-ED8CB42C6F65}' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.Threading.Mutex.MutexTryCodeHelper.MutexTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.Mutex.CreateMutexWithGuaranteedCleanup(Boolean initiallyOwned, String name, Boolean& createdNew, SECURITY_ATTRIBUTES secAttrs)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name, Boolean& createdNew, MutexSecurity mutexSecurity)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name)
at epg123.Program.Main(String[] args)
[5/9/2021 11:07:38 PM] [ERROR] Unhandled exception caught from epg123Client.exe. message: Access to the path 'Global\{CD7E6857-7D92-4A2F-B3AB-ED8CB42C6F65}' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.Threading.Mutex.MutexTryCodeHelper.MutexTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.Mutex.CreateMutexWithGuaranteedCleanup(Boolean initiallyOwned, String name, Boolean& createdNew, SECURITY_ATTRIBUTES secAttrs)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name, Boolean& createdNew, MutexSecurity mutexSecurity)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name)
at epg123.Program.Main(String[] args)
[5/9/2021 11:07:53 PM] [ERROR] Unhandled exception caught from epg123Client.exe. message: Access to the path 'Global\{CD7E6857-7D92-4A2F-B3AB-ED8CB42C6F65}' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.Threading.Mutex.MutexTryCodeHelper.MutexTryCode(Object userData)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
at System.Threading.Mutex.CreateMutexWithGuaranteedCleanup(Boolean initiallyOwned, String name, Boolean& createdNew, SECURITY_ATTRIBUTES secAttrs)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name, Boolean& createdNew, MutexSecurity mutexSecurity)
at System.Threading.Mutex..ctor(Boolean initiallyOwned, String name)
at epg123.Program.Main(String[] args)
[5/9/2021 11:09:47 PM] [ INFO] **** Intercepted "mcupdate.exe -u -nogc" call. Ignored. ****
[5/9/2021 11:10:12 PM] ===============================================================================
[5/9/2021 11:10:12 PM] Activating the epg123 client GUI. version 1.6.4.2
[5/9/2021 11:10:12 PM] ===============================================================================
[5/9/2021 11:10:13 PM] [ INFO] Successfully queried the Task Scheduler for status. Ready. Last Run 5/9/2021 11:07:00 PM; Exit: 0x00041301

[garyan2]

It looks like you have both the server (epg123.exe) and the client (epg123client.exe) open when trying to run an update. Make sure both GUI's are closed and then right-click the tray icon and select 'Update Guide Now'. The icon will turn blue while the update is running and when complete will turn green if everything is okay, or yellow/red if there is a warning or error.

[gbnewbie]

Many thanks for the advice. I did not realize we could download and run update from the tray icon. Previously, I had been updating the guide data the long way, by deleting the schedule, and creating a new one a few minutes later.

I just updated the guide data via the tray icon - it ran without any error. I also found out that I could view the log via right-click.

Thanks again!