Cumulative update KB4013418 and KB4013429 = WMC KO !

Discussion of getting WMC to work on Windows 10 (unsupported)
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lachape_one

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Cumulative update KB4013418 and KB4013429 = WMC KO !

#1

Post by lachape_one » Tue Mar 14, 2017 10:12 pm

After installing these two updates today, Windows Media Center does not work anymore, message "Windows Media Center stopped working, Windows will now check if a solution bla bla". I use the 8.8.1 version

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#2

Post by technodevotee » Tue Mar 14, 2017 10:52 pm

is this the same problem?

https://forums.mydigitallife.info/threa ... ost1326568

I hope so.

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lachape_one

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#3

Post by lachape_one » Tue Mar 14, 2017 10:58 pm

Sounds like. I use W10 v1607 14393.953 too
- Unable to play any wtv file: error message
- Reinstall v8.8.1 = Ok but impossible to setup live tv ("no tuner found") ou speakers (message "windows media center has stop working etc")

Same situtation in both BC and my surface pro 4 (used to whatch my recorded TV)

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#4

Post by taylorb » Wed Mar 15, 2017 11:18 am

Removed update KB4013429 which fixed the problem for now.
DVD player also doesn't work. Other people have complained about this problem.
https://forum.silicondust.com/forum/vie ... hp?t=64482
Perhaps MS may fix the problem?

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#5

Post by DavidinCT » Wed Mar 15, 2017 5:45 pm

taylorb wrote:Removed update KB4013429 which fixed the problem for now.
DVD player also doesn't work. Other people have complained about this problem.
https://forum.silicondust.com/forum/vie ... hp?t=64482
Perhaps MS may fix the problem?
Fixing WMC on Windows 10...Never going to happen. BUT, the DVD player, maybe...
-Dave
Twitter @TheCoolDave

Windows Media Center certified and WMC MVP 2010 - 2012

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lachape_one

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#6

Post by lachape_one » Wed Mar 15, 2017 7:02 pm

problem fixed thanks to the thread about the issu in mydigitallife forum (replace the new CompPkgSup.dll by the former one), thank you @technodevotee for the link

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#7

Post by technodevotee » Thu Mar 16, 2017 7:39 am

In addition to breaking WMC, the update also broke Media Player and DVD player.

The suggestion on MDL of rolling back comppkgsup.dll in both system32 and syswow64 resolved the problem in all three programs for me but given that MS broke two of their supported programs, maybe they will provide a long term fix for whatever broke them in another patch.

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#8

Post by bb193 » Thu Mar 16, 2017 8:11 am

Me too. :(

I was going to try a reinstallation of WMC - has anyone tried that? Or is it a waste of time?

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#9

Post by technodevotee » Thu Mar 16, 2017 10:12 am

I was going to try a reinstallation of WMC - has anyone tried that? Or is it a waste of time?
Why?

The problem is in Windows, not Media Center.

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#10

Post by lachape_one » Thu Mar 16, 2017 6:22 pm

Absolutely no use to reinstall it, tried it twice and fix nothing, instead things will going worse because you won't be able to setup media center

The only way the community found for the moment is to replace the dll file, this fix the problem. At the other hand, it corrupt windows system file, with a potential security breach in your system

Some people in mydigitallife forum talk about fixing the problem in manipulating their codecs, so they didn't have replace any system file, but the author of the post don't remember what kind of operation he did to have such success :'(

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#11

Post by 1ST1 » Thu Mar 16, 2017 8:54 pm

There is already a discussion in Microsoft forum:

https://answers.microsoft.com/en-us/win ... 5b4f40d978

But no real solution yet,

I tryed to fix by uninstalling Sajrk 007 codec pack, no change. So I installed latest codec pack, still no change. I can see the problem on two WIn 10 machines. Already Mediaplayer crashes when opening MPG or WTV video file. WMC crashes on LiveTV and on video playback. Kodi and VLC are working, but I prefer WMC.

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#12

Post by dojo » Fri Mar 17, 2017 5:19 am

I just uninstalled KB4013429 and my WMC seems to be working correctly,,,,I can watch shows . earlier when I tried to play , it said "windows stopped working",,,,,,,,and I could not watch shows,,,,,,,,,lets see how it works later this week,

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#13

Post by WastinMyFlavor » Fri Mar 17, 2017 5:28 am

technodevotee wrote:is this the same problem?

https://forums.mydigitallife.info/threa ... ost1326568

I hope so.
I did the dll swap listed here and it worked, for now...

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#14

Post by dojo » Fri Mar 17, 2017 8:04 pm

KB 4013429 Reinstalled this morning and WMC is not working again,,,,,,,,,I uninstalled it AGAIN,,,,,,now WMC works, now I have to find out how to keep it from installing again,,,,,,,gotta block it somehow

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#15

Post by milot75 » Sat Mar 18, 2017 1:10 pm

Bonjour,

Pour refaire fonctionner WMC (Windows Media Center ) après la MAJ W10 build 1607, j'ai changer la DLL comppkgsup 10.0.14393.953 par comppkgsup- 12.0.9600.16384-32 bit.
astuce récupérer sur le forum MDL
Ne changez que la DLL située dans c:/windows/systeme32..
Le plus embêtant est de récupérer les droits sur cette DLL qui sont attribués a Trustedinstaller

voulou... ;)

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#16

Post by ChrisJ » Sat Mar 18, 2017 2:43 pm

In answer to dojo who posted earlier. Microsoft has a tool to enable you to stop a specific update from installing automatically. search for this: wushowhide.diagcab You can also find it from KB3073930 at this URL https://support.microsoft.com/en-us/kb/3073930

I have uninstalled KB4013429 and WMC is now working again. I have run the tool mentioned above and ticked the box the stop it reinstalling again automatically. As this was a significant security update, hopefully MS will issue a fix soon as even though they do not support WMC it would appear that the new CompPkgSup.dll that was installed with this update breaks the Win 10 DVD player as well.

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#17

Post by lachape_one » Sat Mar 18, 2017 5:00 pm

milot75 wrote:Bonjour,
voulou... ;)
Salut copain ;)
ChrisJ wrote:hopefully MS will issue a fix soon as even though they do not support WMC it would appear that the new CompPkgSup.dll that was installed with this update breaks the Win 10 DVD player as well.
Hope so. I'm worried about WMC and W10 creator update which come soon.

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#18

Post by dgre057 » Sun Mar 19, 2017 2:43 am

Just to update, I had the same problem. Windows Media Center and Windows Media Player threw a "...stopped working" error anytime I tried to play certain files. Also, Plex Media Player wouldn't open at all. I tried replacing the CompPkgSup.dll's, as described in the MDL link. That prevented the "...stopped working" error, but Plex complained about those dll's, and WMC instead threw a missing codecs error.

So in the end, I had to uninstall the problem update (KB4013429) and "hide" it using Microsoft's wushowhide.diagcab tool. It's available here:
https://support.microsoft.com/en-us/hel ... windows-10

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#19

Post by ChrisJ » Sun Mar 19, 2017 11:22 am

Microsoft is aware of the issue relating to anything uses MPEG-2 libraries and can be seen as an issue awaiting a fix at this link:
https://support.microsoft.com/en-gb/hel ... -kb4013429
Today I have been offered early access to Creator Update which doesn't seem to offer anything of interest to me. I bet it breaks WMC again!

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#20

Post by Crash2009 » Sun Mar 19, 2017 4:42 pm

Can anyone here read this language? KAPUT is about the only word I understand.

It appears MPEG and WTV are broken in Win10 14393

http://www.drwindows.de/windows-10-desk ... ost1372106

THANKS to: Grizu_1968 and OlliD@IRQ8 for the fix. (if it works)

https://forums.mydigitallife.info/threa ... ost1328264

Code: Select all

REM Fix_CompPkgSup.dll_KB4013429_Build 10.0.14393.953.cmd
REM Windows 10 Version 1607, Build 10.0.14393.953
REM OlliD@IRQ8

PUSHD "%~dp0"
IF NOT EXIST TEMP\*.* MKDIR TEMP
%windir%\System32\takeown.exe /F %windir%\System32\CompPkgSup.dll && %windir%\System32\cacls.exe %windir%\System32\CompPkgSup.dll /E /C /P Administratoren:F
IF NOT DEFINED ProgramFiles(x86) GOTO X86
%windir%\System32\takeown.exe /F %windir%\SysWOW64\CompPkgSup.dll && %windir%\System32\cacls.exe %windir%\SysWOW64\CompPkgSup.dll /E /C /P Administratoren:F
DIR /A /B /S "%windir%\WinSxS\CompPkgSup.dll" | FIND "_10.0.14393.0_" | FIND "amd64_" > "TEMP\CompPkgSup.dll_x64.txt" && FOR /F "tokens=1" %%i IN (TEMP\CompPkgSup.dll_x64.txt) DO COPY /Y "%%i" %windir%\System32
DIR /A /B /S "%windir%\WinSxS\CompPkgSup.dll" | FIND "_10.0.14393.0_" | FIND "wow64_" > "TEMP\CompPkgSup.dll_x64x86.txt"
FOR /F "tokens=1" %%i IN (TEMP\CompPkgSup.dll_x64x86.txt) DO COPY /Y "%%i" %windir%\SysWOW64
GOTO END
:X86
DIR /A /B /S "%windir%\WinSxS\CompPkgSup.dll" | FIND "_10.0.14393.0_" | FIND "x86_" > "TEMP\CompPkgSup.dll_x86.txt"
FOR /F "tokens=1" %%i IN (TEMP\CompPkgSup.dll_x86.txt) DO COPY /Y "%%i" %windir%\System32
:END
RMDIR /S /Q TEMP
POPD

PAUSE
Attachments
Fix_CompPkgSup.dll_KB4013429_Build 10.0.14393.953.zip
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