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Getting guide data for manually added channels

Posted: Wed Apr 03, 2019 8:20 pm
by RodBarnes
[I expect someone has asked a question like this before but a search didn't return anything that appeared relevant. So...]

I've been using WMC for years (SW of Portland, OR - zip 97007) but recently moved (NE of Spokane, WA - zip 99156) and am having difficulty getting the correct guide info/recognized channels. If I connect the antenna directly to my Samsung TV tuner, it picks up the channels of 4.1, 4.2, 4.3; and 6.1, 6.2. If I connect the antenna to my Hauppage dual tuner of WMC, then go through the setup, it fails to do the "TV Setup" automatically and I have to take the manual option. I select "Antenna", "Digital Antenna (ATSC)", then my tuners, and it presents three "Signal Providers" of "Spokane (2) OTA Antenna", "Spokane (3) OTA Antenna", and "Spokane OTA Antenna". I've tried each of these but none seem to provide the correct set of channels as those I find via the Samsung TV tuner. Though the WMC channel setups include these channels (4.1, 4.2, 4.3; 6.1, 6.2) none of those have valid signals when I check the strength. However, if I disable those entries, and manually add the DTV channels of 4.1, 4.2, 4.3 using frequency 13 and 6.1, 6.2 using frequency 15 (as shown by TV Fool), then I successfully get a signal but cannot get any guide info for them.

It is like the "Signal Providers" have the wrong frequency associated with the listed virtual channel? How do I get the guide info for these added channels?

Re: Getting guide data for manually added channels

Posted: Sun Apr 07, 2019 5:29 am
by RodBarnes
Wow, 73 views and no one has any idea how to resolve this? Is there some way to update the guide listings at the source or submit updates to the guide? Or, can someone direct me docs which show where the guide contents are stored once uploaded? Maybe examining the contents will help identify the issue and possible solution.

With further digging, I found this post viewtopic.php?f=96&t=9364 so I'll give that a try and see what happens.

Re: Getting guide data for manually added channels

Posted: Sun Apr 07, 2019 6:14 am
by Space
There is a way to associate guide data with channels within WMC, as long as the station already exists in the lineup, but that link you posted has a better way to fix this, have them fix the lineup at the source. Note that that link is old data, and the email addresses may no longer work. Rovi is now known as TiVo, and their address for lineup corrections is:

Re: Getting guide data for manually added channels

Posted: Sun Apr 07, 2019 6:23 am
by RodBarnes
@Space: Thanks for the reply and info. I saw that the link was old and was aware of the Rovi purchase but didn't have another address. I'd already sent the email shown below to the old address so I'll see if anything happens and then try the new one you provided.
I'm hoping you can correct some guide content and add some missing channels. I live in United States Zip 99156 and use OTA based out of Spokane, WA. I am working with the "Spokane (2) OTA Antenna" guide via Windows Media Center. It is missing the channels listed below. NOTE: I did try the "Spokane (3) OTA Antenna" guide and the "Spokane OTA Antenna" guide but they both appeared to have the same problems. It appears that the channels 4.x and 6.x are setup for the wrong frequency.

The guide contains correct information for channels 2.x and 7.x -- these successfully display the OTA signal and correct guide information. However, though the guide includes 4.x and 6.x, they do not work: Though they show content, there is no OTA signal received. So, I disabled these channels in the guide and then manually added new ones (as show below) based upon information from TV Fool:
* Channels 4.1, 4.2, 4.3 using frequency 13
* Channels 6.1, 6.2 using frequency 15
After adding these manually, they successfully display the OTA signal but the guide contains no information for these channels so I cannot record anything other than time-based recordings.

Thank you for your assistance.

Re: Getting guide data for manually added channels

Posted: Sun Apr 07, 2019 1:23 pm
by dmagerl
Things worked great for years in Chicago until one day, a channel went missing. It was for PBS ch11.2. Mind you, 11.1 was there, 11.3 was there, 11.4 was there. Just no 11.2. I sent an email to that very same email address explaining the problem and absolutely nothing happened. So dont hold your breath.

I'm assuming you tried to Edit Channels/Edit listings but the listing just isnt there.

It turns out there is a way to add listings to a guide, its just not very intuitive. You need to download LineupSelector, it lets you merge listings from different zipcodes. ...

You've already set up your zipcode and found its missing a listing. Now you need to find a zipcode that includes the listing. Run through setup again and try zipcodes closer to the station itself. One of them will include the listing.

WMC remembers guide listings between setups. You now have downloaded two zipcodes (even though WMC only shows the last one downloaded), one with the listing and one without. Here is where you use LineupSelector to merge the two listings together. There are a few options to pick such as what to do with duplicates. Run Lineupselector and you should see the missing station and listing pop up in your guide. If you go to WMCs "about the guide", it will show two pages of info. One for your own zipcode, the other for the merged zipcode. You may also get a few extra stations that you cant receive from the other zipcode. Just disable them and you're done.

I pull stations from two urban areas. The old guide provider recognized this and the guide was fine. Rovi doesnt do this. I can get one or the other but not both from Rovi, so I have to merge the guides from both areas into one guide for WMC. I guess I'm saying EPG123 is always an option, that pulls data from the old provider.

Re: Getting guide data for manually added channels

Posted: Thu Apr 11, 2019 5:36 am
by RodBarnes
I found the site which allows me to select as my provider one of the three same listings that appear in WMC (the three Spokane OTA Antenna listings mentioned in the original post). All three of those appear to display the same listings -- so it isn't clear to me why there are three of them. If I could somehow get a feed of those listing into WMC, then I would have what I need.

I haven't received a response from the Rovi address so I am trying the Tivo address. Else, I guess I will have to try to look at EPG123 again. I really don't want to go to a separate box; I really like WMC. But I'm beginning to feel like I'm beating a dead horse...

Re: Getting guide data for manually added channels

Posted: Sat Apr 13, 2019 6:20 am
by RodBarnes
Circling back to close this issue: After working with WMC a while, searching around, etc., I found the post How to add missing channels and guide listings which explains using the Edit Channel/Edit Listings to address what I was trying to do.

@dmagerl: Now your comment
I'm assuming you tried to Edit Channels/Edit listings but the listing just isnt there.
makes sense to me. I didn't realize what that meant before. Just slow on the update, I guess. ;)