Guide Data Outage - 2017 Edition

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anotheruser

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Guide Data Outage - 2017 Edition

#1

Post by anotheruser » Tue Mar 21, 2017 5:43 am

Latest EPG update contains no new data. Actual guide data ends at 8 pm EDT on 4/1.

Time for a Spring thread now?

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#2

Post by Scallica » Tue Mar 21, 2017 11:19 am

anotheruser wrote:Time for a Spring thread now?
Indeed.
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wifiwanderer

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#3

Post by wifiwanderer » Tue Mar 21, 2017 3:00 pm

EPG end date of 2 April (12 days); Fresno-Visalia OTA, California.

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#4

Post by anotheruser » Tue Mar 21, 2017 5:54 pm

wifiwanderer wrote:EPG end date of 2 April (12 days); Fresno-Visalia OTA, California.
Check your actual guide and you'll see it ends a day earlier. WMC always reports a day later than when the actual data ends.

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#5

Post by wifiwanderer » Tue Mar 21, 2017 7:07 pm

anotheruser wrote:
wifiwanderer wrote:EPG end date of 2 April (12 days); Fresno-Visalia OTA, California.
Check your actual guide and you'll see it ends a day earlier. WMC always reports a day later than when the actual data ends.
You are correct. Just looked and my listing ended at 4 PM, 1 April. Wonder why they give the following date as the end date?

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#6

Post by adam1991 » Tue Mar 21, 2017 10:16 pm

It's always been that way.

Nothing to see here. Move along.

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#7

Post by anotheruser » Wed Mar 22, 2017 12:17 am

Just got an update with 2 days of new data taking the end date to 8 pm EDT on April 3.

Earliest update I've seen in about a year with an additional day of prime time listings than we've been getting. Would be really nice if it stays like this. Maybe someone's watching for a change.

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#8

Post by anotheruser » Wed Mar 22, 2017 9:55 pm

Today's update was available by 5 pm EDT which is good but contained no new data which is not so good...

EPG data end remains at 8 pm EDT on April 3.

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#9

Post by otfrdok » Thu Mar 23, 2017 5:28 pm

My guide data technically goes to April 4, but many channels and programs start showing "no data available" on April 1. The data for April 3 is almost completely empty.

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#10

Post by wifiwanderer » Thu Mar 23, 2017 5:49 pm

'About' shows an EPG end date of 4 April, but listings end 4:30 PM, 1 April. Manual update resulted in an error message. Fresno-Visalia OTA, California. I begin to panic when listings get down to 3 days.

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#11

Post by wifiwanderer » Fri Mar 24, 2017 6:14 pm

Today's update listings ran through 4:30 PM, 4 April.

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#12

Post by feierarc » Tue Apr 04, 2017 12:57 pm

My guide shows through 4/5 at 7pm in Richmond, VA and the guide won't download using the manual update. Is this a known issue and part of this Spring outage?

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#13

Post by wifiwanderer » Tue Apr 04, 2017 6:33 pm

Just looked, end date of 13 April, Fresno-Visalia OTA, California.

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#14

Post by anotheruser » Tue Apr 04, 2017 9:14 pm

The last update around 1 am EDT contained no new data. The previous 5-6 updates were normal. Actual EPG data available ends at 8 pm EDT on April 15.

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#15

Post by Space » Tue Apr 04, 2017 11:03 pm

Yes, the downloaded file I got last night was identical to the previous nights downloaded file. Let's see what happens tonight...

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#16

Post by JohnG » Sun Apr 09, 2017 7:55 pm

I just setup a brand new PC and it seems that my guide data is not downloading at all. Every single time I go to the guide it tells me my guide data is out of date and needs to update. When I do it only takes like 20 seconds and says it id done and show no data. When I exit the guide and go back it does the same process over again. I am guessing this is because of the Rovi epg data server being down or could I be doing something else wrong?

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#17

Post by anotheruser » Tue Apr 11, 2017 5:03 pm

JohnG wrote:I just setup a brand new PC and it seems that my guide data is not downloading at all. Every single time I go to the guide it tells me my guide data is out of date and needs to update. When I do it only takes like 20 seconds and says it id done and show no data. When I exit the guide and go back it does the same process over again. I am guessing this is because of the Rovi epg data server being down or could I be doing something else wrong?
The EPG download is currently working with data through April 23, 8 pm EDT. Sorry I can't help with your issue

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#18

Post by dahef » Fri Apr 14, 2017 7:46 pm

Down to 10 days. Here it goes again. The olde holiday hiccup.

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#19

Post by anotheruser » Fri Apr 14, 2017 8:01 pm

dahef wrote:Down to 10 days. Here it goes again. The olde holiday hiccup.
I've got data to 4/25 at 8 pm EDT.

Yesterday's update contained no new data while today's had only one new day leaving us with one day less data than we've been getting the past year.

Over the last couple of weeks, roughly 1/4 of the daily updates have had no new data.

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#20

Post by Space » Fri Apr 14, 2017 8:33 pm

My updates have been made available around 11pm ET each day. Wednesday nights update had no new data, but last night did load two new days of data, so it looks fine to me right now (data up to 4/25 @ 8pm ET).

If you only have 10 days data it may be something other than the normal country-wide outage.

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