Guide Data Outage - Fall 2016 Edition

Global guide related discussion. All Windows versions.
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IT Troll

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Re: Guide Data Outage - Fall 2016 Edition

#361

Post by IT Troll » Tue Oct 11, 2016 11:09 am

sjpage10 wrote:I have had no update now for about 14days and my guide has all gone :(
You might want to check out the dedicated UK thread. And then make the move to EPG123.

http://www.thegreenbutton.tv/forums/vie ... &start=500

SugarFree

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#362

Post by SugarFree » Wed Oct 12, 2016 5:09 pm

Yep, broken again. No updates for the last 4 days - - and when I did a manual try just now I got the becoming ubiquitous Download Guide Error. My last complete day is the 21st, which means only 10 days of guide.

UPDATE: Contacted Tivo, Support Desk, etc. Got back a ticket number and a quick "we'll look into it" from the Sr Op Mgr. Hopefully it won't take long to fix.

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#363

Post by wifiwanderer » Wed Oct 12, 2016 6:11 pm

After manual download, got error message and About end date of 26 Oct, but actual listings ended 21 Oct.(OTA, Central California)

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#364

Post by nasman » Wed Oct 12, 2016 7:11 pm

Mine updated today until 27/10 but not all channels had EPG data....

London - UK

SugarFree

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#365

Post by SugarFree » Thu Oct 13, 2016 12:24 pm

UPDATE: Guide came in overnight. I now have data through October 24th. Whew. Be prepared: The next outage should appear in two weeks, when we change the clocks again. Never fails.

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#366

Post by oakley516 » Thu Oct 13, 2016 9:18 pm

The guide data still seems to be working for me.

The end date is listed as 10/26 at 7pm, and scrolling through the guide, there is data up to about 10/25 at 8pm.

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#367

Post by dab2kab » Thu Oct 13, 2016 11:25 pm

I've been getting a guide download error since yesterday 10/12. Still have data until 10/24. Buffalo NY OTA

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#368

Post by wifiwanderer » Fri Oct 14, 2016 9:10 pm

Manual update, today, was error-free with end date, 28 Oct, actual Central California OTA listings through 4 PM, 27 Oct.

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#369

Post by Bee_Dee_3_Dee » Fri Oct 14, 2016 10:39 pm

wifiwanderer wrote:Manual update, today, was error-free with end date, 28 Oct, actual Central California OTA listings through 4 PM, 27 Oct.
Mine just successfully completed a Manual Update TOOO!! :) (Indiana Bright-house) Up until October 27th. (8 day improvement.)

All Pro and College Football games still say TBA. But that will hopefully change overnight and be updated regularly in the next few weeks.

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#370

Post by paulsaz@gmail.com » Sat Oct 15, 2016 12:58 am

This Teams to be announced, for College football is getting old. At least I do have the MLB Cubs and Dodgers listed correctly already.

RyC

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#371

Post by RyC » Sat Oct 15, 2016 3:34 am

E
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1
2
3


Sent from my iPhone using Tapatalk

rickmktg

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#372

Post by rickmktg » Sun Oct 16, 2016 11:42 am

I have been sitting at 10/28 1am for days with Guide data ending 8PM on 10/27.

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#373

Post by cbarbie » Tue Oct 18, 2016 10:52 am


rickmktg

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#374

Post by rickmktg » Tue Oct 18, 2016 10:58 am

cbarbie wrote:New Connect ticket opened https://connect.microsoft.com/site1145/ ... ls/3107145
As Microsoft doesn't do anything with Connect for like 2 years, seems like a waste of time.

Mine did update a day later after holding for a few days with no updates.

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#375

Post by wifiwanderer » Tue Oct 18, 2016 4:28 pm

rickmktg wrote:Mine did update a day later after holding for a few days with no updates.
Same here, got an automatic update ending 29 Oct. I tend to panic when listings get down to 3-4 days.

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#376

Post by Space » Tue Oct 18, 2016 11:21 pm

For the last week or so my updates have been failing about every other day. Sometimes it downloads the exact same data as the day before (with the .enc file having a new date) and other times it downloads new data but it results in an error and it doesn't load anything.

Right now I have data up to 10/30 @8pm ET with today's update failing with corrupted data (results in an on-screen "guide download error" when you do an manual update, as well creating and not deleting multiple .enc files).

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#377

Post by mafaldatv » Fri Nov 11, 2016 3:36 am

Got through time change without problems, but now have not gotten updates for 2 days (though usually it doesn't update till the a.m. for me). Normally have 13 days but now down to 11. Anybody else? Charter S.Calif.

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#378

Post by wifiwanderer » Fri Nov 11, 2016 3:56 am

Time change happened without any issues, 12-day advance updates continuing. End date, 22 Nov, 0300. OTA, Central California. Manual update took me to 24 Nov.

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#379

Post by Space » Fri Nov 11, 2016 4:59 am

I've got data up until 11/23 @ 7pm ET, but for the past week or so, the guide updates have been throwing errors (if you do the update manually it gives an error and the .enc files are piling up in the EpgListings folder), so it may not be updating completely.

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#380

Post by cycletourist » Fri Nov 11, 2016 5:12 am

I don't know if this is related to Guide Outage/quality, but twice in the last two weeks my guide listings (TV schedule) has included a blank spot in the listings. Not unlabeled, but a blank spot for one hour with no border and it is transparent (I can see WMC blue background). If I press an arrow key to skip over it does not work. It is stuck and can only move in the direction of a valid program. I have only seen this twice now, but never had before about two weeks ago.

It has had no affect on my scheduling needs, but it is a curiosity.

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