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Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Fri Jun 03, 2016 2:28 pm
by STC
^ That would indicate some sort of DB issue I think.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Sat Jun 04, 2016 12:09 am
by fzy8gc
Is anybody getting OTA Rovi Guide data past June 8th? I have both OTA tuners and a Colossus Card for Dish Network. Right now I am only getting updates past June 8th for the Dish Network. I have my OTA guide set up for zip 34243, St. Pete Tampa.

[Moderator note: post moved]

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Sat Jun 04, 2016 12:30 am
by webminster
Habanero64 wrote: mcupdate
mcupdate_scheduled
ReindexSearchRoot
Yeah, that would do it.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Sat Jun 04, 2016 1:04 pm
by DrSmith
fzy8gc wrote:Is anybody getting OTA Rovi Guide data past June 8th?
Yes, my OTA Rovi Guide data for Boston now goes through June 17.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Sun Jun 05, 2016 12:26 am
by rickmktg
Still was not updating, so I ran mcupdate -uf and it updated. Will see if it fails to update on its own going forward.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Tue Jun 07, 2016 6:51 pm
by Octavean
dkrom wrote:Mine did the "normal" update of no OTA data after an outage. A quick run of the ObjectStoreRecovery task and I'm back to a full guide until 6/14

So all you did was run ObjectStoreRecovery and your OTA guide was updating again?

I'm having the same problem. My OTA guide isnt updating and runs out 6/8/2016 but the guide for the cable channels seems to be fine. One of my concerns though is that I occasionally run into the problem where Media Center runs into the "Downloading TV Setup Data" error. So if I have to do the setup again I might run into more problems.

If just running ObjectStoreRecovery will do it that would be great.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Tue Jun 07, 2016 9:03 pm
by dkrom
Octavean wrote:
dkrom wrote:Mine did the "normal" update of no OTA data after an outage. A quick run of the ObjectStoreRecovery task and I'm back to a full guide until 6/14

So all you did was run ObjectStoreRecovery and your OTA guide was updating again?

I'm having the same problem. My OTA guide isnt updating and runs out 6/8/2016 but the guide for the cable channels seems to be fine. One of my concerns though is that I occasionally run into the problem where Media Center runs into the "Downloading TV Setup Data" error. So if I have to do the setup again I might run into more problems.

If just running ObjectStoreRecovery will do it that would be great.
Yes. I have to run it after each outage now for some reason. ObjectStoreRecovery doesn't make my system do any setup, it just runs and when it's done I have all the data again. I do get some sort of problem fixed message when I start Media Center when the process is running, but it's just letting me know it's updating the guide.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Fri Jun 10, 2016 3:31 pm
by Octavean
dkrom wrote:
Octavean wrote:
dkrom wrote:Mine did the "normal" update of no OTA data after an outage. A quick run of the ObjectStoreRecovery task and I'm back to a full guide until 6/14

So all you did was run ObjectStoreRecovery and your OTA guide was updating again?

I'm having the same problem. My OTA guide isnt updating and runs out 6/8/2016 but the guide for the cable channels seems to be fine. One of my concerns though is that I occasionally run into the problem where Media Center runs into the "Downloading TV Setup Data" error. So if I have to do the setup again I might run into more problems.

If just running ObjectStoreRecovery will do it that would be great.
Yes. I have to run it after each outage now for some reason. ObjectStoreRecovery doesn't make my system do any setup, it just runs and when it's done I have all the data again. I do get some sort of problem fixed message when I start Media Center when the process is running, but it's just letting me know it's updating the guide.
After running ObjectStoreRecovery I had to go through setup again unfortunately. All scheduled recordings seemed to be wiped too. I had a scheduled recordings backup so I just applied that after the setup and was good to go after the very long guide download.

It really is odd that after each outage only the OTA channels wont update.

The last couple of times this happened I don't think I had to go through the setup,.....

BTW, what is "mcupdate",....?

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Sun Jun 12, 2016 5:08 pm
by webminster
Anyone else not get guide updates on Rovi the last couple of days? Nothing this weekend here.
Assuming the guy who pushes the button took some time off:

2:41:30 AM - Retrieving EpgListings.
2:41:30 AM - Processing of EpgListings is complete.
2:41:30 AM - The EpgListings package is already up to date.
2:41:30 AM - Retrieving EpgListings.
2:41:30 AM - Processing EpgListings.
2:41:30 AM - Retrieving EpgListing.enc.
2:41:33 AM - Extracting 28500761_ListingData.mxf.
2:41:35 AM - Processing 28500761_ListingData.mxf.
2:43:16 AM - Processing of EpgListings is complete.

[Moderator note: topic merged]

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Sun Jun 12, 2016 9:03 pm
by DrSmith
webminster wrote:Anyone else not get guide updates on Rovi the last couple of days? Nothing this weekend here.
Yes, I concur. I got the same "already up to date" message last night, but I still only have 10 days of guide data.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Sun Jun 12, 2016 11:56 pm
by webminster
https://connect.microsoft.com/site1145 is timing out today, offline...

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 12:40 am
by adam1991
As long as I have the last two Person of Interest episodes already scheduled, I'm fine. I can go Roamio after that.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 12:50 am
by DOS4EVER
adam1991 wrote:As long as I have the last two Person of Interest episodes already scheduled, I'm fine. I can go Roamio after that.
Have you tried EPG123?

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 12:54 am
by davidhp
Looks like the EPG quit updating for the last two days (since Friday June 10th). I and others from the Microsoft Community page on WMC have tried to get into the Microsoft Connect page to open a ticket on
this new outage of the EPG for WMC, but we are all getting timed out or the "This page cannot open" error message.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 2:29 am
by andy_d
Not sure what happened with WMC but I've had issues since yesterday. I decided to set Live TV again and since then the guide data will not download. Maybe this will force me into cord cutting but anyone know how I can get this to work again? I watched a video online about adding the appropriate addresses in the host files but that didn't do anything

[Moderator note: topic merged]

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 10:10 am
by adam1991
DOS4EVER wrote:
adam1991 wrote:As long as I have the last two Person of Interest episodes already scheduled, I'm fine. I can go Roamio after that.
Have you tried EPG123?
Not yet. Good point. After I get fully into the summer "nothing to record" period, I can afford a full reset and try that.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 1:16 pm
by adam1991
webminster wrote:https://connect.microsoft.com/site1145 is timing out today, offline...
Not timing out anymore, but logins don't work.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 1:55 pm
by webminster

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Mon Jun 13, 2016 10:55 pm
by SugarFree
webminster wrote:Worked for me. Created ticket https://connect.microsoft.com/site1145/ ... ls/2810292
Thanks for the link, Alan. It's the same old same old. Click on Manual Update and you get the "Guide Updated" message in 20 seconds - - which does nothing.

Someone took a long weekend, maybe? If so, things should be fixed by tomorrow.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Tue Jun 14, 2016 9:52 pm
by SugarFree
Down to 9 days.