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Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Thu Aug 25, 2016 2:40 pm
by WC_Barnstormer
Has anyone running TWC/Charter noticed... WMC guide channels and scheduled recordings missing after guide update on 8/25/2016. Once the guide updated for zip 29501 Charter/TWC 95% of the channels are missing and all but one scheduled recording has been deleted probably because the channels are missing.

I have created a ticket on connect....https://connect.microsoft.com/site1145/ ... ls/3085888

Any ideas other than rerunning setup? I noticed the epg file size also decreased to 49k vs the approx. 3mb it normally is.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Thu Aug 25, 2016 6:24 pm
by mafaldatv
Charter S.Calif. Mine has not updated. Tried a forced command line and still nothing. Anybody else? Help (?)

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Thu Aug 25, 2016 6:46 pm
by mafaldatv
I guess posting that nothing happened is the magic charm. JUST started showing 13 days of listings (up from 10). :clap: Took it just over 2 hours from command line start.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Fri Aug 26, 2016 3:06 am
by anotheruser
Today's update was at least 3 hours earlier than the ~10 PM EDT that's been the norm lately.

Unfortunately it contained no new data... Here we go again???

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Fri Aug 26, 2016 5:24 am
by Space
Mine was dated 6:51am when it has usually been dated around 10pm, and no new data. In fact the .mxf file is the exact same size as the one that was downloaded yesterday, so I assume a new one was never actually created.

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Fri Aug 26, 2016 10:53 am
by anotheruser
Just checked and got an update with new data. Now have data to 9/7 8 PM EDT.

Yippee, it looks like someone is paying at least some attention for a change...

Re: Guide Data Outage - Spring/Summer 2016 Edition

Posted: Fri Aug 26, 2016 10:10 pm
by adam1991
It might just be a blip--you know, as long as the Rovi guy is paying attention for the Tivo switchover, he might as well take a peek at what's happening on the MS side...

Which would mean that as soon as Tivo is sorted out, it'd be back to business as usual.