Sporadic "subscription required"
Posted: Wed May 11, 2016 2:05 pm
I have had sporadic cases of the following sort of error on both my Prime units. Either Live TV freezes or a recording shorts, usually with a "subscription required". It tends to happen on one more than the other, but that one is the one that WMC usually picks on first.
I once was told by SD this was possibly a bad cablecard... but on both units? I wonder about the copy protect part of the message. I also am very troubled that it almost always happens on this FOXNEWS channel 742.
Anyone else had similar problems? Did it really turn out to be CC's? I'd like to be a little more sure before I go off trying to exchange all my CC's with Comcast and going through the pairing dances again.
-Alan
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20160511-00:56:00 CableCARD: tuner1 742 Fox News HD (auto:249MHz-30) access = subscribed
20160511-01:25:59 Tuner: tuner0 tuning 655 KDVR HD (auto:285MHz-1)
20160511-01:25:59 Tuner: tuner0 streaming rtp to 192.168.1.10:5002
20160511-01:26:00 CableCARD: tuner0 655 KDVR HD (auto:285MHz-1) access = subscribed
20160511-01:40:54 CableCARD: copy_protection/cp_valid_cnf timeout error (cchost_copy_protection:597)
20160511-01:40:54 CableCARD: technical error 53 (cchost_copy_protection:597)
20160511-01:40:54 CableCARD: message: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-53 to have this problem resolved.
20160511-01:40:54 CableCARD: M-CARD reset
20160511-01:40:58 CableCARD: Motorola card (0000:0625)
20160511-01:40:58 CableCARD: authentication status: authentication in progress
20160511-01:40:58 CableCARD: authentication status: authentication success, validation success
I once was told by SD this was possibly a bad cablecard... but on both units? I wonder about the copy protect part of the message. I also am very troubled that it almost always happens on this FOXNEWS channel 742.
Anyone else had similar problems? Did it really turn out to be CC's? I'd like to be a little more sure before I go off trying to exchange all my CC's with Comcast and going through the pairing dances again.
-Alan
===========
20160511-00:56:00 CableCARD: tuner1 742 Fox News HD (auto:249MHz-30) access = subscribed
20160511-01:25:59 Tuner: tuner0 tuning 655 KDVR HD (auto:285MHz-1)
20160511-01:25:59 Tuner: tuner0 streaming rtp to 192.168.1.10:5002
20160511-01:26:00 CableCARD: tuner0 655 KDVR HD (auto:285MHz-1) access = subscribed
20160511-01:40:54 CableCARD: copy_protection/cp_valid_cnf timeout error (cchost_copy_protection:597)
20160511-01:40:54 CableCARD: technical error 53 (cchost_copy_protection:597)
20160511-01:40:54 CableCARD: message: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-53 to have this problem resolved.
20160511-01:40:54 CableCARD: M-CARD reset
20160511-01:40:58 CableCARD: Motorola card (0000:0625)
20160511-01:40:58 CableCARD: authentication status: authentication in progress
20160511-01:40:58 CableCARD: authentication status: authentication success, validation success