How does a Cox CableCard and Tuning Adapter work?
Posted: Wed Sep 11, 2019 5:49 am
Having absolute horrible problems the last month with my Ceton InfiniTV 6 with Cox CableCard and Tuning Adapter. First started out with CableCard reading on my Ceton diagnostic as not valid, then valid, then not again, woth accompanying channel not entitled for non local channels. My nderstanding was that the CableCard pairs your account with the service and passes along the "OK" entitling the channel to be viewed by the system.
Next issue was channels simply not working, either a specific set, or all of them going "no signal" or "not in list". My understanding is that the tuning adapter is responsible for routing, say channel "1010", to the correct frequency using a channel list that the Tuning Adapter downloads and stores. As channel maps change over time, the channel map is refreshed by Cox and the tuning stays correct for whatever 1010 would be.
I am havng the "no signal or not in list" issue currently. Resting TA, unplugging replugging TA USB, all sorts of things, half the time it works, half the time no chahge. Getting tired of working 30 minutes aday unplugging rebooting Windows over and over to attempt to get a temporary fix. Called Cox tonight, and the guy gave me an attitude when I told him I think my TA is not working right. He said the TA has nothing to do with the tuning, that the CableCard handles all the tuning stuff. When I told him that when I have CableCard issues I get entitlement problems, he gave me this sneer saying "well if thats what you think", then went on down the path of maybe my USB ports are worn out from overuse. I explained my ports are barelty used, and I've tried USB 2, USB 3, even my USB 3.1 ports which use a different set of aftermarket drivers....no solution.
Banging my head on the wall here...can anyone corectly explain what the CableCard does,a nd what the Tuning Adapter does, and what problems and issues are specifically indicative of one or the other not doing it's job correctly. I've got a Ceton diagnostic screen that shows "disabled" for Tuning Resolver status when I don't get channel signal, but want to make sure I know what I am taliing about when the tech that doesn't know what a CableCard arrivess tomorrow.
Paul
Next issue was channels simply not working, either a specific set, or all of them going "no signal" or "not in list". My understanding is that the tuning adapter is responsible for routing, say channel "1010", to the correct frequency using a channel list that the Tuning Adapter downloads and stores. As channel maps change over time, the channel map is refreshed by Cox and the tuning stays correct for whatever 1010 would be.
I am havng the "no signal or not in list" issue currently. Resting TA, unplugging replugging TA USB, all sorts of things, half the time it works, half the time no chahge. Getting tired of working 30 minutes aday unplugging rebooting Windows over and over to attempt to get a temporary fix. Called Cox tonight, and the guy gave me an attitude when I told him I think my TA is not working right. He said the TA has nothing to do with the tuning, that the CableCard handles all the tuning stuff. When I told him that when I have CableCard issues I get entitlement problems, he gave me this sneer saying "well if thats what you think", then went on down the path of maybe my USB ports are worn out from overuse. I explained my ports are barelty used, and I've tried USB 2, USB 3, even my USB 3.1 ports which use a different set of aftermarket drivers....no solution.
Banging my head on the wall here...can anyone corectly explain what the CableCard does,a nd what the Tuning Adapter does, and what problems and issues are specifically indicative of one or the other not doing it's job correctly. I've got a Ceton diagnostic screen that shows "disabled" for Tuning Resolver status when I don't get channel signal, but want to make sure I know what I am taliing about when the tech that doesn't know what a CableCard arrivess tomorrow.
Paul