Guide updates stopped?

[Space]

Interesting, I downloaded the listings after the fix and now have data up to March 31st, but I just pressed the button on the remote to get to the Guide and this message box popped up:

Code: Select all

Guide listings will be out of date in fewer than
3 days.  Select Download to get the latest
Guide listings.
[Download] [Remind Me Later]

Weird...

[marvin-miller]

Strange, I finally got my updates but I did have to shut Media Center down and then re-start it. Don't know why, but it would not show the updates until it was closed off.

[pamelarb]

Good News! Here in Tucson on COMCAST, latest download of Guide
now gives me data to 2/31!!

[Dkeyguy1]

To be fair to Zap2it, 3 times over the last 2 years my cable provider made changes to our lineup that resulted in missing or inaccurate data from the guide.
Each time I submitted the info to Zap2it and each time it was resolved in under a week. Granted there wasn't a lot of customer service fluff.
But they took the info from me, verified the problem, and got it resolved in 4 business days last time. And my cable provider isn't one of the big ones.
That seems pretty good to me.

So I got my response from Zaptoit on my feedback about low bitrate low res SD channels having the majority of their content flagged as HD:

We would like to provide a bit of clarification regarding the HD tags on the site. The HD tag that is flagged

on certain programming, is only a designation that the show was produced and is available in HDTV, where

available. This does not necessarily mean that it is being broadcast in HD.

While better than the much slower response from MS saying that the HD flag is correct, I'm still not buying it, the explanation is completely inconsistent with what is done on simulcasts rather than subchannels, (i.e. 2, 4, 5, 7, 11, etc never have an HD flag as they are cable SD simulcasts of 2-1, 4-1, 5-1, etc. OTA, but 13-2 OTA (which is never above 512x384 and usually less than that) keeps the HD flag for shows that were probably HD at some other time on 13-1.

That may be something that can only be resolved through the connect feedback. But I wouldn't stop there, you may have just been dealing with someone who didn't know what they were talking about.
My own experience is that they verified your complaint then corrected things. I'd press them on the subject.

[Mike88]

Interesting, I downloaded the listings after the fix and now have data up to March 31st, but I just pressed the button on the remote to get to the Guide and this message box popped up:

Code: Select all

Guide listings will be out of date in fewer than
3 days.  Select Download to get the latest
Guide listings.
[Download] [Remind Me Later]

Weird...

I got the same message. WMC must have still been thinking that the guide ended on Friday night.

[bob_p]

Working for me on Comcast now - have listings through 3/31.

[KCMichaelB]

Just did a manual "Get latest guide listings" and it worked! Kansas City OTA.

[Dragonfly]

Good News! Here in Tucson on COMCAST, latest download of Guide
now gives me data to 2/31!!

Lucky dog. Now you can record the Academy Awards live.

[ricksbarngrill]

Latest mcupdate did indeed find the current guide updates through Mar 31 2014 for Shaw cable here in Calgary Alberta
Just in time!

[Doctor Feelgood]

Good News! Here in Tucson on COMCAST, latest download of Guide
now gives me data to 2/31!!

Lucky dog. Now you can record the Academy Awards live.

I kept scrolling knowing there would be some sort of good response!

I think I have to reboot - I am getting the same 3 days left pop ups.

[pamelarb]

Good News! Here in Tucson on COMCAST, latest download of Guide
now gives me data to 3/31!!

Sorry--I thought I typed a 3.

[makryger]

The real question is like to have answered- why did the guide updates stop? And how can we prevent this in the future?

[milli260876]

@makryger did u get my pm??

[makryger]

@makryger did u get my pm??

nope...

[milli260876]

@makryger did u get my pm??

nope...

bugger!

[Embiggens]

The real question is like to have answered- why did the guide updates stop? And how can we prevent this in the future?

Additionally, does anyone have a good idea whether official Win7 guide support end with 'mainstream' support (currently Jan 2015), with 'extended' support (2020), or somewhere in between? Should it *technically* go to 2020?

[erkotz]

FYI MS let me know that they believe this is resolved.

[mike_ekim]

The real question is like to have answered- why did the guide updates stop? And how can we prevent this in the future?

Additionally, does anyone have a good idea whether official Win7 guide support end with 'mainstream' support (currently Jan 2015), with 'extended' support (2020), or somewhere in between? Should it *technically* go to 2020?

Can any XP MCE users chime in? AFAIK they have been getting guide data even though mainstream XP support ended April 14, 2009. The extended support for XP ends April 8, 2014. I hope that if one version of Windows MCE gets guide data, then they all would. I can't imagine that they have drastically overhauled their server backend for Windows 8 guide data and it won't support Windows 7. Different guide data servers for different versions of Windows seems unlikely - but I have been wrong before.

[Dkeyguy1]

FYI MS let me know that they believe this is resolved.

Thanks for all the help.
Your time and effort is appreciated.

[glugglug]

The real question is like to have answered- why did the guide updates stop? And how can we prevent this in the future?

Additionally, does anyone have a good idea whether official Win7 guide support end with 'mainstream' support (currently Jan 2015), with 'extended' support (2020), or somewhere in between? Should it *technically* go to 2020?

The more I think about it, the more of a big ??? this is.

On one hand, XP, Win7, and Win8(.1) are all making requests to the same server for guide data, which is why the current issue affected **ALL** media center versions. Extended support of Windows 8.1 ends in 2023. (Windows 8 ends before Windows 7 LOL).

OTOH, even "mainstream" support hasn't stopped them from killing other WMC features like Internet TV, the sports section, and pretty much all the built-in addins. We all know WMC is now the red-headed step child of MS. And even for bundled apps that aren't actively avoided there the way WMC is, like IE, have had support dropped long before the end of extended OS support. For example Internet Exploder 5.5, which shipped with Windows 2000, became incompatible with MSN (which is its default homepage) and even Windows Update long before extended support ended. Hell, MSN may have broken in it before mainstream support ended, not sure on that.