No TV Signal Detect for This Channel in Windows Media Center

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flagrant99

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No TV Signal Detect for This Channel in Windows Media Center

#1

Post by flagrant99 » Sun Jan 06, 2013 10:05 pm

Not sure If this is the right forum but I have already tried a MS forum and Comcast Forum and no one there could help me. I do have a Ceton InfiniTV Tuner so figured I'd try here.
I have a Ceton Infini TV with Cable Card. My HD channels are 1000 and greater. Up until a couple weeks ago I got 1005 and 1007 (ABC) just fine. (I still do get other HD channels just fine like 1002 CBS). Now I always get there is no TV signal available for 1005 and 1007. I am convinced comcast remapped these channels. Sure enough on my Clear QAM built in Westinghouse TV tuner I could not get channel 5 or 7 in HD so I did auto scan and now channel 5.1 and 7.1 have new numbers in parenthesis. This is on the very same splitter cable signal so I know I should be able to get these in my Media Center. How do I get my Media Center with Cable Card to get these channels now that comcast remapped them. I have tried to re-run TV Signal/Guide Setup a few times and it does not help.

pduncan1963

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#2

Post by pduncan1963 » Sun Jan 06, 2013 10:54 pm

Call Comcast and tell them to send a refresh to your cake card. This should do the trick. You can also try turning off your PC, unplug it, remove he cable card for a few minutes, put it back in then reboot. I also have Comcast and had the same issue.

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pduncan1963

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#3

Post by pduncan1963 » Sun Jan 06, 2013 10:55 pm

Haha... Cable card. Cake cards would rock !!

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flagrant99

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#4

Post by flagrant99 » Wed Jan 09, 2013 2:04 am

Just got off the phone with Comcast. First guy I guy I got had no idea what a cable card was. He ended up sending me to internet services. Finally got some one who seemed to understand cable cards and he said he sent all signal he could and still no luck. I'll try pulling and re-inserting the card next I guess. Not sure how that will help since most channels are fine. Just a couple are missing. At this point I'll try anything.

I think some how my Frequency's are wrong.

If I go here
http://www.silicondust.com/hdhomerun/li ... sidebyside
And Hover over the channel # I can see the Frequency Required for each channel
To the Right I list columns using using Ceton Infini TV Device Web Page I got the Frequency being using on my Media Center.
02.1 (225MHZ) 1002 (225000) - Works
04.1 (225MHZ) 1004 (225000) - Works
05.1 (201MHZ) 1005 (627000) -Fails
07.1 (201MHZ) 1007 (627000) -Fails
09.1 (237MHZ) 1009 (237000) -Works

Now if I could only figure out where it's getting the incorrect 627000 frequency from.

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Crash2009

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#5

Post by Crash2009 » Wed Jan 09, 2013 2:25 am

[quote="flagrant99"]Just got off the phone with Comcast. First guy I guy I got had no idea what a cable card was. quote]

The direct number to the CABLEcard department is 1-877-405-2298

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Crash2009

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#6

Post by Crash2009 » Wed Jan 09, 2013 2:36 am

What does your Ceton InfiniTV Diagnostic Tool have to say?

Tester

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#7

Post by Tester » Fri Jan 11, 2013 2:59 pm

I am not sure if my issue pertains to this particular post, but I recently had a similar issue.. A few days ago I updated to latest beta and firmwares. Unfortunately, I also formatted my PC so I am not sure what really caused the issue. Anyway, I started to notice a Weak Signal issue both when watching LiveTV and when recording.
I did as suggested on this forum, I reset everything in the diagnostics util, rescanned for channels, turned PC OFF and removed the cable card for a few hours.
I then started it all back up and now everything is working properly.

flagrant99

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#8

Post by flagrant99 » Sun Jan 13, 2013 3:19 am

Getting the latest beta firmware from Ceton and then going to the device web page and typing in Frequency of 201000 fixed the problem.

Response from Ceton
"Comcast recently pushed out a CableCARD firmware update that caused some problems -- and our new firmware works as a workaround while we work with them to resolve this issue. "

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