Help with playback error

[joshmsab]

I have a ceton infinitv 4 pci card. Everything seems to work fine but randomly the video playback stops and 1 of 2 messages will show. Either "no tuner detected to support current activity" or "you must have the proper subscription to view this content..." Those might not be exact quotes. If I remember correctly they're very close. Any advice?

[Scallica]

Please provide more information about your system.

Start the Ceton Diagnostic Utility. What driver and firmware version are listed? Click the CableCard tab. Is everything checked green?

[joshmsab]

I ran the diagnostic tool. Everything seems to be fine. I'm running:

Windows 7 home premium 64 bit
Intel Core 2 Quad 2.4 GHz
2 GB Ram
600w power supply
AMD Radeon HD 6600

The problem hasn't happened since I've been watching and recording yet today. Perhaps it just needed to run for a few days.

[Scallica]

What driver and firmware version are you using with the Ceton tuner?

[joshmsab]

Driver package version is 1.5.4304.6
The PCIe driver is 1.0.2.4
Diganostic tool 1.5.0.0

InfiniTV Firmware is 1.1.0.14
InfiniTV Hardware is 5000