Missing listing information for DABL in Philadelphia Market (2020)

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WGWeatherCenter

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Missing listing information for DABL in Philadelphia Market (2020)

#1

Post by WGWeatherCenter » Wed Jan 08, 2020 7:59 pm

When you have "EPG123 Client Guide Tool" open, the left side window "Guide Channels with..." DABL 3.3 is on the list, but no 'Service Name' or 'Subscribed Lineup' fields are blank.
The right side window "Lineup Services" 3.3 is NOT on the list.
The end result in WMC (Win7), DABL channel 3.3 is listed in the guide, but says "No data available" at any time slot.
Do you have a fix or is DABL not in your database for retrieval ?
Thanx,
Willow Grove Weather Center
2019.1.8

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garyan2

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#2

Post by garyan2 » Wed Jan 08, 2020 8:04 pm

If that channel is not available from Schedules Direct to download, you will need to submit a ticket with them. They will notify Gracenote and will be taken care of.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

WGWeatherCenter

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#3

Post by WGWeatherCenter » Wed Jan 08, 2020 8:04 pm

garyan2 wrote: Wed Jan 08, 2020 8:04 pm If that channel is not available from Schedules Direct to download, you will need to submit a ticket with them. They will notify Gracenote and will be taken care of.
Thanks for the information to get the problem resolved.

WGWeatherCenter

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#4

Post by WGWeatherCenter » Thu Jan 09, 2020 12:35 am

WGWeatherCenter wrote: Wed Jan 08, 2020 8:04 pm
garyan2 wrote: Wed Jan 08, 2020 8:04 pm If that channel is not available from Schedules Direct to download, you will need to submit a ticket with them. They will notify Gracenote and will be taken care of.
Thanks for the information to get the problem resolved.
GOOD NEWS
They corrected the missing channel.
Another question, the LOGO for one of the channels on WMC is way too dark.
Where do I submit a request to correct it. (happens to be ThisTV)

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