Scheduled recordings disappear in EPG123

[MikeB]

Scheduled recordings disappear after 5-10 seconds after looking at the list. No programs on list record. If I click on guide and select record show WMC crashes. Have installed EPG123 several times only receive one warning as show in trace log file below
[1/5/2020 8:57:35 AM] Entering runWmcTask(ReindexSearchRoot)
[1/5/2020 8:57:35 AM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\ReindexSearchRoot".
[1/5/2020 8:57:35 AM] [ INFO] Successfully started the ReindexSearchRoot task. Exit code: 0
[1/5/2020 8:57:35 AM] Exiting runWmcTask(ReindexSearchRoot). SUCCESS.
[1/5/2020 8:57:35 AM] Entering runWmcTask(PvrScheduleTask)
[1/5/2020 8:57:35 AM] [ INFO] SUCCESS: Attempted to run the scheduled task "Microsoft\Windows\Media Center\PvrScheduleTask".
[1/5/2020 8:57:35 AM] [ INFO] Successfully started the PvrScheduleTask task. Exit code: 0
[1/5/2020 8:57:35 AM] Exiting runWmcTask(PvrScheduleTask). SUCCESS.
[1/5/2020 8:57:36 AM] [WARNG] The imported MXF file contained a WARNING in its status field.
[1/5/2020 8:57:36 AM] [ INFO] Completed EPG123 client execution.
[1/5/2020 8:57:36 AM] [ INFO] EPG123 client execution time was 00:01:19.4821396.
[1/5/2020 8:57:39 AM] [ INFO] Opening recording request transfer tool and waiting for it to close ...
[1/5/2020 9:02:18 AM] [ INFO] Setup is complete. Be sure to create a Scheduled Task to perform daily updates and keep your guide up to date!

[garyan2]

The trace.log excerpt is from a client setup. Which list are you talking about that recordings disappear from? The Transfer Tool or in Recorded TV->Scheduled?

In the client, what does the status bar say at the bottom? XXXX channels YY lineups ZZ services....

[MikeB]

Recorded TV>Scheduled is where scheduled recordings momentarily appear when clicked on and then disappear
EPG123 Clent Guide Tool shows
9999 Merged Channel(s) with 9999 shown 1 Lineup(s) 405 Service(s) with 405 shown

I only have one computer with a Ceton infini4 pc card.

[garyan2]

Could you click the [Backup] button in the client and send me the resulting file to support@garyan2.net? I don't believe I've ever heard of behavior like this.

[MikeB]

Done

[garyan2]

I have actually been able to duplicate what you are seeing. It is definitely related to something in your recording requests, I just have to find out what and why. I did notice that you somehow have some duplicated series requests, but I don't think that is related.

For now, see if you can open the Transfer Tool, select all the requests on the right, right-click and select cancel. It looks like you probably have a PvrRecoveryTask stuck running (I did), so just reboot the machine. See if you can schedule a recording after that.

[MikeB]

Using the Transfer Tool, deleted all of the requests on the right as suggested. Rebooted the computer, and then WMC. Went to the guide and tried to set up a recording. WMC shut down with this message box
Windows Media Center has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I went to Recorded TV>Scheduled and momentarily saw the program I had asked to record and one other which I had tried to setup earlier today. Then no scheduled recordings were visible.

Never had this recording issue with the old guide, before MS stopped updating and I switched to EPG123. Doesn't seem logical to me right now.
Mike

[garyan2]

Me neither, and it was real interesting that when I restored your backup that I could duplicate it. When I removed all the recording requests, I was able to navigate, create new requests, and view the scheduled recordings without a problem. I haven't been able to find what it is WMC doesn't like though.

I suggest you again use the Transfer Tool, remove all requests, and then perform a [Client Setup] again to clean out whatever this is. Without importing any recordings this time, you should hopefully not have a problem adding/viewing requests. Unfortunately, you will have to recreate all the requests again.

[MikeB]

Seems to be working now. I'll see how it goes when some programs record. One other issue which showed up today is if I go to the guide listing and then go left to search for a program by title, I receive a warning message that "Search results may be incomplete because the Guide listings are still being indexed". This has been the message for the last 5 hours as I started typing into the search box.
Thanks for your help on the guide and recording issue. It is really appreciated. I will be sure to recommend the use of EPG123 to others.

Mike

[MikeB]

Search is now working properly. Thanks again. Your effort is very appreciated.