Win7 PC randomly locking during recordings

[xclratn]

Hello everyone,

I hope someone will be able to assist on this issue.

My system has been rock solid for many years until recently. It will randomly hard lock during WMC recording - regardless of where I send the recordings. I have been using USB 3.0 attached RAID enclosures with four drives configured as RAID5. Even if I redirect to an internal SATA drive, it continues to lock up on me. No BSOD either.

Could this be a driver issue: Video or Network? Other?

I just completed a full reinstall of Win7 and only the essential WMC, Ceton drivers, and EPG123 setup. Continues to lock.

I7-4770 processor
16GB RAM
500GB SSD (system drive)
2TB SATA drive (secondary)
Mediasonic HFR2-SU3S2 PRORAID Box 4 Bay USB 3.0 - 4 4TB drives configured RAID5
Mediasonic HFR2-SU3S2 PRORAID Box 4 Bay USB 3.0 - 4 2TB drives configured RAID5
Mediasonic HFR2-SU3S2 PRORAID Box 4 Bay USB 3.0 - 4 4TB drives configured RAID5.

I have run HDSentinel and do not see any issues with the drives. There is one 2TB drive with on bad sector. But even is I turn that RAID set off, still locks.

I can watch TV through XBOX 360 or PC all day long and it not lock the PC, but once recordings begin, it will randomly lock. I have to hard shutdown by holding power button.

Thoughts?

Thanks.

[d00zah]

Any chance you have MalwareBytes Premium installed? If so, major brouhaha in progress:

https://forums.malwarebytes.com/topic/2 ... zelock-up/

[xclratn]

Holy crap....yes I do. I will back load the version they suggest and let you know results. Thanks for such a quick response......I was literally going to pull all my hair out and give up. I hope this resolves it.

Thanks again d00zah!! I searched the forum for PC Lock and never saw this.

[d00zah]

No problem. was just reading the drama. Disable Web Protection... simpler.

Oh, yeah. Either way, disable automatic component updates.

[Windom]

I had the same problem just before Christmas. It drove me crazy for a few days. I stumbled on the solution (disabling MalwareBytes) on my own before discovering other reporting the same issue on their forum.

I did have my system lock up again last week. I'm thinking that MB got enabled again somehow.

[xclratn]

Ok....so last night was first night of no random locks. Again thanks for the assistance.

The MalwareBytes article specifically specified this version:
Malware Bytes version: 3.6.1.2711
Component package version: 1.0.508
Update package version: 1.0.8663

I was running:
Malware Bytes version: 3.6.1.2711
Component package version: 1.0.519
Update package version: 1.0.8728

This issue is clearly a problem on multiple levels of their software.

[d00zah]

Best I can determine, Component package version: 1.0.519 addresses another problem, but the Win7 freeze fix wasn't ready yet. No other updates announced.