Subscription Required message on all non-basic channels

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SethTCC

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Joined: Thu Dec 19, 2013 6:39 am
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Subscription Required message on all non-basic channels

#1

Post by SethTCC » Sun Oct 26, 2014 5:25 pm

Hello All,

I am having an issue with my cable card not allowing access to digital cable channels. Every time I try and access any of the premium channels or higher level channels WMC says "Subscription Required". I had comcast send a refresh signal and I have tried restarting with the cable disconnected. Nothing is working. I also have a comcast box in another room that had an error this morning, but I was able to restart it and everything is working fine now. Any suggestions? Comcast wont be out till Thursday, but I have doubt they will be able to help.

Thank you,
Seth

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Scallica

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Joined: Mon Jun 06, 2011 7:09 pm
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#2

Post by Scallica » Tue Oct 28, 2014 3:46 pm

Your CableCard is probably not paired or provisioned properly; or it's defective. What tuner are you using?
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