One channel causes error CLR20r3 causing WMC crash

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lostgreycells

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One channel causes error CLR20r3 causing WMC crash

#1

Post by lostgreycells » Wed Jan 22, 2020 3:06 am

Guide listings are loading fine on all channels including the channel causing the CLR20r3 error. WMC crashes only when selecting that channel in the guide - or selecting programs listed on that channel in scheduled programs. All other channels are working properly. Just happened today. Did restarts, a system restore which removed the last (final) Win 7 update, and re-loaded the guide. No joy. Thanks in advance for your help. :wtf:

data on error: Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ehshell.exe
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: 4a5bd053
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 5c9c4d2b
Problem Signature 07: 20cf
Problem Signature 08: 143
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Space

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#2

Post by Space » Wed Jan 22, 2020 3:17 am

Please provide your zip code and the lineup you are using.

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garyan2

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#3

Post by garyan2 » Wed Jan 22, 2020 3:20 am

... and what channel is causing the problem. I would also need to know what version of EPG123 you are using and if it appears the crash only happens when you select a program that does not have an image or not.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

lostgreycells

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#4

Post by lostgreycells » Wed Jan 22, 2020 3:55 am

Thanks Space and Gary! Zip: 98012, Lineup: TV digital Preferred, Epg version 1.3.3, Channel affected: #334 KBTCPT3. HD Homerun, cable card. When using the far left side of the guide to access the vertical channel lineup for that channel, WMC crashes. If, instead I move to the right and select the horizontal upcoming channels I don't get a crash, can successfully get live tv on the first time slot, then successfully select following channels/descriptions. Some of them have images, some not. When selecting any programs already scheduled to record (ONLY on that channel), WMC crashes. Hope I'm making sense?

lostgreycells

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#5

Post by lostgreycells » Wed Jan 22, 2020 4:04 am

When I wrote "When selecting any programs already scheduled to record (ONLY on that channel), WMC crashes." I meant it was in the "Recorded TV/scheduled recordings" section, not the guide. I also didn't make it clear that when I use the left hand (vertical guide) for that channel, it instantly crashes. Unable to select anything

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garyan2

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#6

Post by garyan2 » Wed Jan 22, 2020 6:14 am

Please update to v1.3.5, perform a [Save & Execute] from the configuration GUI, and then a [Rebuild WMC Database] from the client. The programs that do not have an image would cause WMC to crash when trying to view them on those pages.

I believe I introduced this error in mid December. Fixed it in v1.3.5.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io

lostgreycells

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#7

Post by lostgreycells » Wed Jan 22, 2020 7:17 am

THANK YOU!!!!!

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