After upgrading from 1.0.1 to 1.1.3, WMC crashes
Forum rules
★ Download the latest EPG123 here: https://garyan2.github.io/ <> Setup guide here: https://garyan2.github.io/install.html ★
★ Download the latest EPG123 here: https://garyan2.github.io/ <> Setup guide here: https://garyan2.github.io/install.html ★
- Scallica
- Posts: 2799
- Joined: Mon Jun 06, 2011 7:09 pm
- Location: USA!
- HTPC Specs:
After upgrading from 1.0.1 to 1.1.3, WMC crashes
I upgraded my test system from 1.0.1 to 1.1.3. I followed the instructions carefully including running the utility. The WMC EPG populated successfully, but when I click on any listing in the guide, WMC crashes. I used the "Clean Start" feature in the EPG123 Client tool, but the results remain the same.
I guess if it ain't broke don't fix it ¯\_(ツ)_/¯
I guess if it ain't broke don't fix it ¯\_(ツ)_/¯
HTPC Enthusiast / Forum Moderator - TGB.tv Code of Conduct
-
- Posts: 1708
- Joined: Fri Aug 24, 2012 7:35 pm
- Location:
- HTPC Specs:
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
Not sure if this is an epg123 problem, maybe just the instigator. I've managed to get that error when there was a bad import, but since it basically did it to you twice, I don't think that's it.
I have managed to create this type a failure importing the utility mxf file... it seemed to be stuck, so I forced it to close. When I opened WMC, the error was there.
Do you have any custom created channels? perhaps created by Lineup Selector? I'm starting to suspect glorp's method of creating custom channels will cause the utility to fail, and for me last night the database rebuild to fail. I've got more trials to run to prove that out.
I have managed to create this type a failure importing the utility mxf file... it seemed to be stuck, so I forced it to close. When I opened WMC, the error was there.
Do you have any custom created channels? perhaps created by Lineup Selector? I'm starting to suspect glorp's method of creating custom channels will cause the utility to fail, and for me last night the database rebuild to fail. I've got more trials to run to prove that out.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- Scallica
- Posts: 2799
- Joined: Mon Jun 06, 2011 7:09 pm
- Location: USA!
- HTPC Specs:
No and no. I am going to reset WMC again and downgrade to 1.0.1 and see what happens.garyan2 wrote:Do you have any custom created channels? perhaps created by Lineup Selector?
HTPC Enthusiast / Forum Moderator - TGB.tv Code of Conduct
- Scallica
- Posts: 2799
- Joined: Mon Jun 06, 2011 7:09 pm
- Location: USA!
- HTPC Specs:
I downgraded to 1.0.1 and received the same results. I switched back to Rovi and the crash does not happen. I am going try 1.1.3 again from the beginning.
HTPC Enthusiast / Forum Moderator - TGB.tv Code of Conduct
-
- Posts: 512
- Joined: Mon Jul 22, 2013 5:38 am
- Location:
- HTPC Specs:
Keep us posted on this.... The past two days I've been having issues that I thought might be an issue with my Mikrotik switch. But the problem only occurs when I'm watching TV in WMC.
The video freezes... Xbox finally comes up with an error saying it lost it's network connection. That was why I thought it might be my switch. When I try to log into the server it's locked up and I have to reset it via IPMI or the reset button.
I don't see how it epg123 could cause this if it's not actively doing anything but I'm no software expert. Could it be a Windows update?
Sent from my XT1650 using Tapatalk
The video freezes... Xbox finally comes up with an error saying it lost it's network connection. That was why I thought it might be my switch. When I try to log into the server it's locked up and I have to reset it via IPMI or the reset button.
I don't see how it epg123 could cause this if it's not actively doing anything but I'm no software expert. Could it be a Windows update?
Sent from my XT1650 using Tapatalk
-
- Posts: 512
- Joined: Mon Jul 22, 2013 5:38 am
- Location:
- HTPC Specs:
I just noticed that you specifically said when you click on something in the guide. Mine issue is when WMC is playing live TV. Or just sitting idle.
Sent from my XT1650 using Tapatalk
Sent from my XT1650 using Tapatalk
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
Any news, Scallica?
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
-
- Posts: 221
- Joined: Tue Sep 18, 2012 9:50 pm
- Location:
- HTPC Specs:
I'm seeing the same thing - also my guide listings don't seem to be updating. I've got it set for 14 days but all I'm seeing is to the 18th. Since going to the latest EPG I don't seem to be getting updates. I think I'm going back to the previous release to see if things get better.
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
You're seeing the same thing as the OP Scallica? or the live TV issue like kd6icz?marvin-miller wrote:I'm seeing the same thing - also my guide listings don't seem to be updating. I've got it set for 14 days but all I'm seeing is to the 18th. Since going to the latest EPG I don't seem to be getting updates. I think I'm going back to the previous release to see if things get better.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- Scallica
- Posts: 2799
- Joined: Mon Jun 06, 2011 7:09 pm
- Location: USA!
- HTPC Specs:
I started from the beginning with 1.1.3. I started by using the "Clean Start" button which successfully cleared the ehome folder. I ran the Live TV setup, then ran EPG123. Strangely, the channel guide icon in WMC would not appear until I ran the EPG123 utility, then imported the MXF file into the EPG123 client. I thought the utility was only if you are upgrading from v1.0.2 or higher. Anyway, the crash still occurs. I tried downloading an entirely different lineup on a different provider and the results were the same.
HTPC Enthusiast / Forum Moderator - TGB.tv Code of Conduct
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
And you said that with MS/Rovi the problem was no longer there? Do you have a backup image perhaps?Scallica wrote:I started from the beginning with 1.1.3. I started by using the "Clean Start" button which successfully cleared the ehome folder. I ran the Live TV setup, then ran EPG123. Strangely, the channel guide icon in WMC would not appear until I ran the EPG123 utility, then imported the MXF file into the EPG123 client. I thought the utility was only if you are upgrading from v1.0.2 or higher. Anyway, the crash still occurs. I tried downloading an entirely different lineup on a different provider and the results were the same.
The epg123utility.exe is for the upgrade... epg123Client.exe has been expanded for all actions a client station would need (including the registry settings to show the Guide button).
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- Scallica
- Posts: 2799
- Joined: Mon Jun 06, 2011 7:09 pm
- Location: USA!
- HTPC Specs:
Yep, if I roll back to Rovi, it works fine. I don't have a backup prior to the EPG123 upgrade. Also, maybe it's time for a clean install, as I do have a lot of junk installed on it.
HTPC Enthusiast / Forum Moderator - TGB.tv Code of Conduct
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
Okay, I'm going to start looking at the epg123Client code. There is one thing I've been a little concerned about in that the GUI should be releasing the database prior to performing a manual update, but it gives the appearance it has not. Don't know if that would have an impact, or even create this problem, but it's a start.Scallica wrote:Yep, if I roll back to Rovi, it works fine. I don't have a backup prior to the EPG123 upgrade. Also, maybe it's time for a clean install, as I do have a lot of junk installed on it.
... well no, that makes no sense either considering you went back to 1.0.1 and still had the problem.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
Scallica, could you run an experiment for me? Could you do the following:
1) Revert back to MS/Rovi - verify issue is not present; Close WMC.
2) Use the epg123Client.exe to manually import your existing .mxf file using the [Manual Import] button
3) Ensure EPG123 Lineups with Schedules Direct is selected in the pulldown on the right panel
4) Click the Automatch by: [# Number] button on the left side
5) Close epg123Client and open WMC to see if issue still exists.
1) Revert back to MS/Rovi - verify issue is not present; Close WMC.
2) Use the epg123Client.exe to manually import your existing .mxf file using the [Manual Import] button
3) Ensure EPG123 Lineups with Schedules Direct is selected in the pulldown on the right panel
4) Click the Automatch by: [# Number] button on the left side
5) Close epg123Client and open WMC to see if issue still exists.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- Scallica
- Posts: 2799
- Joined: Mon Jun 06, 2011 7:09 pm
- Location: USA!
- HTPC Specs:
^I ran through the steps twice; the crash still happens.
HTPC Enthusiast / Forum Moderator - TGB.tv Code of Conduct
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
Now let's try this, please. [drive]:\[path] values should be path to your epg123 folder. Do not open either epg123.exe or epg123client.exe during the below.Scallica wrote:^I ran through the steps twice; the crash still happens.
1) Revert back to MS/Rovi - verify issue is not present; Close WMC.
2) From a command prompt, execute "c:\windows\ehome\loadmxf.exe -i [drive]:\[path]\epg123.mxf"
3) Open WMC and check if issue is present. Close WMC.
4) From a command prompt, execute "[drive]:\[path]\epg123Client.exe -match"
5) Open WMC and check if issue is present.
This will let us know when it happens, and if it is the GUI, the import, the match, or the data.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- Scallica
- Posts: 2799
- Joined: Mon Jun 06, 2011 7:09 pm
- Location: USA!
- HTPC Specs:
I reverted back to Rovi (using the Clean Start button). I ran through the TV setup wizard, then went to the channel guide. WMC crashed on only one specific listing. All other lists were okay. Next, I loaded the MXF file in step 2. All listings displayed without crashing. Next, I ran the automatch command and now all listings cause a crash!
HTPC Enthusiast / Forum Moderator - TGB.tv Code of Conduct
- garyan2
- Posts: 7480
- Joined: Fri Nov 27, 2015 7:23 pm
- Location:
- HTPC Specs:
I haven't found anything to lead to a root cause with epg123... considering mine and everyone else's success. This may simply be a WMC, .NET, Windows thing. Was there anything special about the specific listing crashing with just the Rovi data?
My next suggestion would be to clear the Internet Explorer cache (WMC uses it for downloaded images), but I wouldn't expect any difference.
There are quite a few suggestions here, as well.
Pretty much everything I've found focuses on DirectX, video codecs and drivers, .NET frameworks and some have only been resolved by uninstalling WMC and resinstalling.
Sorry I can't find anything on this linking directly to epg123 ... I could fix it then.
My next suggestion would be to clear the Internet Explorer cache (WMC uses it for downloaded images), but I wouldn't expect any difference.
There are quite a few suggestions here, as well.
Pretty much everything I've found focuses on DirectX, video codecs and drivers, .NET frameworks and some have only been resolved by uninstalling WMC and resinstalling.
Sorry I can't find anything on this linking directly to epg123 ... I could fix it then.
- Gary
Keeping WMC alive beyond January 2020. https://garyan2.github.io
Keeping WMC alive beyond January 2020. https://garyan2.github.io
- IT Troll
- Posts: 1192
- Joined: Sun Nov 27, 2011 9:42 am
- Location: Edinburgh, UK
- HTPC Specs:
Just a wild stab in the dark. Could it be the episode/series images? That it something which EPG123 adds over the Rovi. Perhaps an underlying problem on the system manifests whilst trying to display these images.
Would in be possible to strip the image references prior to import as a test?
Would in be possible to strip the image references prior to import as a test?
Are you a Recorded TV HD user or want to give it a try? Check out the new community-made update; Recorded TV HD v2.1.1