EPG123 Bug Reports

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Re: EPG123 Bug Reports

Post#561 » Sat Jul 08, 2017 5:58 pm

gsimmons2005 wrote:Is there a delay in 123client loading up the lineups once the 123 app does its things? I have a ton of channels.

The refresh kicks off as soon as the import is complete, but yes, it can take a few seconds to populate the Guide Channels listview with 10000 channels. Shouldn't have take too long unless you have a small processor.
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Post#562 » Sat Jul 08, 2017 6:16 pm

Sparkee wrote:It has worked very well for years (except for the crappy Rovi listings). But, with EPG123, when I use manual setup like this, I get two channels in the guide for every actual channel. One channel has the tuners from the second prime, the other has the one from the first prime. For now, I can just drop down to only 3 tuners in these HTPCs to avoid this issue. But maybe it could be looked into?

Try to run it without the 'manual' setup like this. I believe WMC will pool both Primes together but only give you access to 4. Like glorp said, TunerSalad is what you need to gain access to all six. Unfortunately, the download server for TunerSalad is "moving" and won't be back up until August.

I'm actually kind of disappointed that they charge for TunerSalad. It is a really simple operation to perform and there was a lot more code used to create the GUI than there was to actually perform its function. It would be an easy thing for EPG123 to perform, but I'm not going to step in their back yard and steal their ball.
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Post#563 » Sat Jul 08, 2017 8:47 pm

garyan2 wrote:Try to run it without the 'manual' setup like this. I believe WMC will pool both Primes together but only give you access to 4. Like glorp said, TunerSalad is what you need to gain access to all six. Unfortunately, the download server for TunerSalad is "moving" and won't be back up until August.


First off thanks (A) for a great system to help free us from the nightmares of the EPG from Microsoft and (B) for responding so quickly.

Perhaps tomorrow, I'll take the time to try to disprove these things I believe to be true:
1) WMC assumes it is the only user of the tuners, and that it only goes to higher indexed tuners when it is using all the lower indexed ones.
2) The HD Homerun drivers only pools within a Prime, not across them

Since I have two HTPCs that both use 3 from the first prime and one from the second, if I get one of them to use three tuners, it is my belief I will get a tuner conflict on the second, even though it still could theoretically use one from the second prime. I'll report back in when done with that test.

EDIT: Whoops - that theory is shot - just tried it. The drivers must pool between primes. I'll try going to back to just picking four an not worrying about it and see how that works.

glorp wrote:I don't use Primes myself but I believe the answer here is quite a bit simpler. Use TunerSalad to remove the 4-tuner per type restriction in WMC. It's a common issue with CableCARD tuners that have more than 4 total tuners and the solution is just to make registry changes that allow more than 4 in WMC. Ceton has a specific tool for it but Prime users just use T-S.
http://www.thegreenbutton.tv/wiki/index ... TunerSalad


Thanks for the tip. Actually, I am probably OK with just three tuners on two of the four systems. Fortunately most of the Vz FiOS channels are not copy once protected, so we just share them all over the house. I can just go record on another HTPC in a pinch.
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Post#564 » Sat Jul 08, 2017 10:03 pm

SD drivers pool across all Primes. (I have 2 primes) however, I just manually assign 2 to each of my 3 HTPC's and don't use the pooling feature.
Here is how WMC uses tuners: (this is for the tuners listed under sources for each channel)

Tuner priority:
The order is top-to-bottom for live TV, and bottom-to-top for recording
TV. But this is further broken down by tuner type. So, if you have
both ATSC and CableCARD tuners setup for the same channel and your
ATSC channels are on top, then it will work like this:

Live TV will use the ATSC tuners first, from top to bottom. Recorded
TV will use the ATSC tuners first, from bottom to top. If all of the
ATSC tuners are busy, then it will repeat the same scenario on your
CableCARD tuners.
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Post#565 » Tue Jul 11, 2017 4:01 am

EPG123 appears to fail silently during the setup process if it's not installed into the default location. I installed into "C:/Program Files" and didn't get any error messages at any point during the installation, or setup, or see anything wrong in the trace file, but nothing got loaded into WMC, no mxf file was created and the cache directory was empty.

I uninstalled and reinstalled in the default location and the Update process now appears to be doing something (I see numbers flying by below the "Progress" bar.)

I'm guessing that this has something to do with needing Administrator privileges, which EPG123 is failing to catch and deal with?

---
Windows 8.1 Pro (up to date as of this post)
EPG123 1.1.10 installed version.
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Post#566 » Tue Jul 11, 2017 4:40 am

pjrobar wrote:EPG123 appears to fail silently during the setup process if it's not installed into the default location. I installed into "C:/Program Files" and didn't get any error messages at any point during the installation, or setup, or see anything wrong in the trace file, but nothing got loaded into WMC, no mxf file was created and the cache directory was empty.

I uninstalled and reinstalled in the default location and the Update process now appears to be doing something (I see numbers flying by below the "Progress" bar.)

I'm guessing that this has something to do with needing Administrator privileges, which EPG123 is failing to catch and deal with?

---
Windows 8.1 Pro (up to date as of this post)
EPG123 1.1.10 installed version.

I've never tried to understand everything that is needed to install in the Program Files folder due to the permissions. I would also have to separate the epg123 folder into 2, 1 being in the Program Files and the other being in ProgramData just to make things work with all the working files being located there. I may do this in the future.
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Post#567 » Wed Jul 12, 2017 1:48 am

I'm new to EPG123 and really loving it! Fantastic work on it - the family is very happy to have a working guide again.

Not sure if this is a bug, not supported, or something else. I'm running EPG123 "server" on one system (which does the SD download, etc). All my media centers at home run the "client" and are supposed to import the guide data from the server via a network share/UNC path. I was able to import the data with no issues.

The problem seem to come in using the schedule task, where it reports the file doesn't exist - yet it does:

[7/10/2017 12:00:00 PM] [ERROR] File "\\dvr01\guide$\epg123.mxf" does not exist.
[7/11/2017 12:00:00 PM] [ERROR] File "\\dvr01\guide$\epg123.mxf" does not exist.

I'm using UNC and a hidden share as the path. This format works fine for the importing - but have not been able to get it working via the scheduled task.

Was wondering if anyone had any ideas?

Thanks!

- Mark
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Post#568 » Wed Jul 12, 2017 1:56 am

MarkHofmann wrote:I'm new to EPG123 and really loving it! Fantastic work on it - the family is very happy to have a working guide again.

Not sure if this is a bug, not supported, or something else. I'm running EPG123 "server" on one system (which does the SD download, etc). All my media centers at home run the "client" and are supposed to import the guide data from the server via a network share/UNC path. I was able to import the data with no issues.

The problem seem to come in using the schedule task, where it reports the file doesn't exist - yet it does:

[7/10/2017 12:00:00 PM] [ERROR] File "\\dvr01\guide$\epg123.mxf" does not exist.
[7/11/2017 12:00:00 PM] [ERROR] File "\\dvr01\guide$\epg123.mxf" does not exist.

I'm using UNC and a hidden share as the path. This format works fine for the importing - but have not been able to get it working via the scheduled task.

Was wondering if anyone had any ideas?

Thanks!

- Mark

You need to set the password for the task to access the shared drive. Goto Task Scheduler, select the epg123_update task, and uncheck the 'Do not store password' box. Click OK and enter your password.

To test it out, click the Run button on the right then hit refresh. If the epg123_update task says 'Running', then you're good.
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Post#569 » Wed Jul 12, 2017 11:51 am

That was it - thanks, Gary! Just unchecked the "Do not store password" and it is running!

Thanks for figuring that out!

- Mark
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Post#570 » Sun Jul 16, 2017 4:09 pm

Installed epg via the instructions, everything was good except only 4 of 6 ceton tuners.

Did the fix using ceton utility, everything seemed well, but now the scheduled task won't run.

Tried deleting it and re-creating it, but it still will not run.

Here's the error from task scheduler:

Task Scheduler failed to start "\epg123_update" task for user "HOME\Media". Additional Data: Error Value: 2147943711.

Any ideas? I can't do a clean install because I'm administering this machine remotely, therefore I can't redo the tuner setup.
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Post#571 » Sun Jul 16, 2017 4:23 pm

Gr8M1ke wrote:Installed epg via the instructions, everything was good except only 4 of 6 ceton tuners.

Did the fix using ceton utility, everything seemed well, but now the scheduled task won't run.

Tried deleting it and re-creating it, but it still will not run.

Here's the error from task scheduler:

Task Scheduler failed to start "\epg123_update" task for user "HOME\Media". Additional Data: Error Value: 2147943711.

Any ideas? I can't do a clean install because I'm administering this machine remotely, therefore I can't redo the tuner setup.

Have you altered the task? If not, there are 2 things required to be true for the task to kick off; 1) AC power must be on, and 2) Network must be available. Missing either of those will cause the task to not run.

viewtopic.php?p=118445#p118445 for possibly the same, or at least similar issue.
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Post#572 » Sun Jul 16, 2017 4:38 pm

Okay, I unchecked the AC power and network, as well as do not store password.

After entering username/password and saving, it works now.

I'm not going to question why, just happy it does.

THANKS!
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Post#573 » Sun Jul 16, 2017 4:43 pm

Gr8M1ke wrote:Okay, I unchecked the AC power and network, as well as do not store password.

After entering username/password and saving, it works now.

I'm not going to question why, just happy it does.

THANKS!

The username/password shouldn't have been necessary unless you're trying to access some network shares ... but no harm in doing so. I'm with you though, it's working so run with it.
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Post#574 » Fri Jul 21, 2017 10:22 pm

I don't know if this is a bug report or not but my system is waking up once a day to do a WMC update. I ran the 'lastwake' command to see what was going on and it's the 'mcupdate_scheduled' update function. I found the solution by doing a google search but I can't find the folder that contains this this executable anywhere on the computer. I have show hidden folders checked so I should be able to find it but the two WMC file folders show that they are empty. I thought running the EPG123 commands were supposed to prevent this. It seems as though this has only started happening in the last couple of days. It wakes up between 5-6 PM and then does nothing. I did notice yesterday a bunch of dialogue boxes about a failed update. I got rid of them so I can't remember exactly what they contained.

The EPG123 guide is updating normally at 3 AM

Any help would be appreciated.

EDIT: I found a better MSFT help page which shows how to get into the task scheduler. Should I just untick the 'enable' box for this update or change it to only run when the compute logs on (which really doesn't happen since it is always on or in sleep mode.
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Post#575 » Fri Jul 21, 2017 10:40 pm

In WMC look in tasks->settings->General->Automatic Download Options
You probably need to uncheck the Automatically Download Windows Media Center Data option.
If you don't then at the time it says it will run a media center update which will do nothing since you don't get your guide from Microsoft any more.
The failure message is probably due to the fact that it still tries to retrieve the nettv stuff that Microsoft discontinued long ago.
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Post#576 » Fri Jul 21, 2017 10:55 pm

@stuartm - I just did that but I think what I was getting was something different. When I looked at the WMC setting it was set to 12 am and what was triggering for me was at a different time altogether. It looks like there are two different tasks.
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Post#577 » Fri Jul 21, 2017 11:01 pm

WMC will also run an every 5 days (I think that's how often) update task that cleans the database of old cruft that may be what did your lastwake.
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Post#578 » Fri Jul 21, 2017 11:18 pm

mcupdate_scheduled runs either every day or every 5 days depending on the Automatic Download options in WMC. If you enable Automatic Download it will run every day and get any packages it needs. Most if not all of those packages are dead now like nettv and internet tv so disabling the Automatic Downloads is pretty safe to do at this point but there may be some packages that would be useful. It won't try to get the MS guide package when it runs no matter which way you set up the Download options after a standard EPG123 install because you decline the T&Cs. That's why you do it.

Every 5 days mcupdate_scheduled also does garbage collection on the WMC guide database and removes old schedule data right after it retrieves any packages (or not). That garbage collection needs to be done no matter which guide you use. If you disable mcupdate_scheduled it can't run and your guide database will grow. So if you disable WMC Automatic Download options, mcupdate_scheduled will only run every 5 days instead of every day to do only the garbage collection.

Basically you just decide if you want mcupdate_scheduled to run every day or every 5 days and whether you still need any of the other WMC packages updated.
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Post#579 » Fri Jul 21, 2017 11:24 pm

@glorp - thanks for the clarification. It was set to run every day. I wouldn't ordinarily care, but the problem is that the PC was not going back to sleep after it ran. You can customize the scheduling by going into the task scheduler which offers a variety of different ways to do it. I've set it now to do it when the computer logs on so all I will need to do is restart it once a week to do the garbage collection.
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Post#580 » Wed Aug 02, 2017 3:36 pm

I am no longer able to get guide listings, looks like it has been going on for almost two weeks now as by the end of the day today I don't have guide data.

Here is the info i find in the log

[8/2/2017 10:29:51 AM] ===============================================================================
[8/2/2017 10:29:51 AM] Beginning epg123 client execution.
[8/2/2017 10:29:51 AM] ===============================================================================
[8/2/2017 10:29:51 AM] [ INFO] Beginning epg123 client execution. 2017-08-02 15:29:51Z
[8/2/2017 10:29:51 AM] [ INFO] Import: True , Match: True , NoLogo: False , Force: False
[8/2/2017 10:29:51 AM] [ INFO] epg123 client version: 1.1.11 for Win8.1
[8/2/2017 10:29:51 AM] Entering importMxfFile() for file "C:\Users\billy\Downloads\epg123_v1.1.11_w8.1\epg123.mxf"
[8/2/2017 10:30:22 AM] [ INFO] Error: The following error was encountered while processing the file. Aborting.
[8/2/2017 10:30:22 AM] [ INFO] Program: InsertRow() failed (attempt 0 of 10) for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- HR = 0x80004005, minor = 25104, 2049, 0, 0, "", "", ""
[8/2/2017 10:30:22 AM] [ERROR] Error using loadmxf.exe to import new guide information. Exit code: -1
[8/2/2017 10:30:22 AM] Exiting importMxfFile(). FAILURE.
[8/2/2017 10:30:22 AM] [ERROR] Failed to import .mxf file. Exiting.


The MXF is created and quite large but something is happening when it tries to import.

Looks like this started on 7/28, not sure if that helps.

Maybe the service was offline at the time and corrupted the MXF.

I have upgraded to .11 release and i always do a new install but this is still happening.

I was getting some crashes with kernelbase.dll but i went out and updated .net and those events have gone away but i still get the above in the log.

Switched over to the full install and still getting same error, checked A/V exclusion and all good.

Also ran it manually through the GUI and get same error in log.
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