One channel was replaced with another

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One channel was replaced with another

Post#1 » Sat Jan 27, 2018 2:00 am

So my setup has two tuners - one with (3) cable and one with (4) OTA. Norfolk, VA, Verizon FiOS.

On the GUIDE, the cable channel 507 that was supposed to be CW, now shows a copy of channel 504 (WSKYDT) programming. If I click on one of those wrong programs, the channel 507 appears (obviously with the different program).

Any clues where should I look?
Last edited by SoNic67 on Sat Jan 27, 2018 2:39 am, edited 1 time in total.
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Post#2 » Sat Jan 27, 2018 2:11 am

Check channel 507 in the EPG123 Configuration GUI and make sure it is still CW. If not, then open a ticket with Schedules Direct to correct the lineup. If it is correct ...

Open the EPG123 Client GUI and select channel 507 on the left side, select channel 507 from your lineup on the right side, right-click the channel and select subscribe. This should put everything back in place.

To understand what happened, do you have automatch enabled? Has you lineup changed recently? What version of EPG123 are you using? There is really no way EPG123 could have decided to place the listings of 504 on 507 without some outside influence.
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garyan2
 
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Post#3 » Sat Jan 27, 2018 2:40 am

Yes, I have Automatch enabled (don't think I can disable it). I have the client and the server on the same PC.

LE: That was it, I didn't realized that the left-right panels have this functionality and probably I have "subscribed" to the wrong channel.
Also I noticed that one of the channel - 507 is "split" in two 507, two tuners on one, one to the other. Don't know how to merge them again.
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Post#4 » Sat Jan 27, 2018 4:34 am

SoNic67 wrote:Yes, I have Automatch enabled (don't think I can disable it). I have the client and the server on the same PC.

LE: That was it, I didn't realized that the left-right panels have this functionality and probably I have "subscribed" to the wrong channel.
Also I noticed that one of the channel - 507 is "split" in two 507, two tuners on one, one to the other. Don't know how to merge them again.

I don't have the capability to merge channels in EPG123. You will have to use WMC to do that, or Guide Tool which you can download from my site ... download tab, right side.
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