French guide empty

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French guide empty

Post#1 » Sat Dec 02, 2017 9:53 pm

Is there any issue with the french guide data from SD? I tried to download it several time today from EPG123 and there is not any data imported to the guide, every channel says "no data available". I use Orange Digital DTH Paris and Canal Digital Boulogne Billancourt lineups . Worked fine two weeks ago.
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lachape_one
 
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Post#2 » Sat Dec 02, 2017 10:03 pm

No problems here. Just downloaded for FRA-0001980-X and FRA-0004329-X. What size and date is the epg123.mxf file?

Is it no longer importing?
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garyan2
 
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Post#3 » Sun Dec 03, 2017 12:44 pm

hello garyan
epg123 downloads correctly but i don't know where the data are...
epg123.mxf size is 107Mo and last updated 16 November
since this date, i moved manually the path of the "Download" directory (before it was E:\Download and then i moved it to D:\download) and the EPG123 directory moved at the same time to E:\download\epg123 to D:\download\epg123
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lachape_one
 
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Post#4 » Sun Dec 03, 2017 4:07 pm

When you moved from E: to D:, did you remember to recreate your scheduled task? Is there anything in your trace.log file since 16/11?
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garyan2
 
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Post#5 » Sun Dec 03, 2017 5:23 pm

garyan2 wrote:When you moved from E: to D:, did you remember to recreate your scheduled task? Is there anything in your trace.log file since 16/11?


I tried to recreate but without sucess. Uninstalled and reinstalled EPG123 but no more sucess.

the log file shows some errors:

[03/12/2017 18:14:27] [ INFO] Successfully retrieved 5000 program descriptions.
[03/12/2017 18:14:29] [ERROR] JSON integer 4294967295 is too large or small for an Int32. Path '[1268].metadata[1].TheTVDB.seriesID', line 1, position 1194323.
[03/12/2017 18:14:29] Problem occurred during buildProgramEntries(). Exiting.
[03/12/2017 18:14:29] [ERROR] Failed to create MXF file. Exiting.
[03/12/2017 18:14:29] [ INFO] epg123 update execution time was 00:03:26.5000115.
[03/12/2017 18:20:44] ===============================================================================
[03/12/2017 18:20:44] Activating the epg123 client GUI. version 1.1.17 for Win7
[03/12/2017 18:20:44] ===============================================================================
[03/12/2017 18:20:44] [ INFO] Successfully queried the Task Scheduler for status.
[03/12/2017 18:20:46] [ERROR] Il existe une erreur dans le document XML (1, 16).
[03/12/2017 18:21:00] ===============================================================================
[03/12/2017 18:21:00] Activating the epg123 client GUI. version 1.1.17 for Win7
[03/12/2017 18:21:00] ===============================================================================
[03/12/2017 18:21:00] [ INFO] Successfully queried the Task Scheduler for status.
[03/12/2017 18:21:01] [ERROR] Il existe une erreur dans le document XML (1, 16).
[03/12/2017 18:21:04] [ INFO] Successfully deleted the daily update task from Task Scheduler.
[03/12/2017 18:21:04] [ INFO] Successfully queried the Task Scheduler for status. No task is scheduled to run.
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lachape_one
 
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Post#6 » Sun Dec 03, 2017 6:48 pm

Okay, looks like I am trying to fit a 32-bit unsigned integer into a 32-bit signed integer variable. I am not sure why not sure why theTVDB series ID is 0xFFFF but that is what is throwing the code off.

Do you have the checkbox "Use TheTVDB season and episode numbers if provided" selected?

Let me see if I can capture which program it is that is causing a problem.
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garyan2
 
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Post#7 » Sun Dec 03, 2017 7:50 pm

Yes it is checked
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lachape_one
 
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Post#8 » Sun Dec 03, 2017 8:03 pm

Okay, found the offending program. It is an episode of "Take Me Out" on channel 427 (RTLGER) of Canal - Digital (Boulogne Billancourt). If you remove that channel from download, you should be able to update all the others. The specific episode ID from Gracenote is EP018736350015.
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garyan2
 
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Post#9 » Sun Dec 03, 2017 8:29 pm

Yes that fixed the problem, the guide data are all available now in MCE
Thanks a lot
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