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No guide data - There is an error in XML document (0, 0)

Posted: Fri Dec 01, 2017 12:58 am
by mcemike99
I recently received a message that my guide data would be running out and looked into the logs (attached) and found the below error has been happening for a while:

[11/18/2017 2:30:15 AM] [ERROR] Unhandled exception caught from main program. message: There is an error in XML document (0, 0).

The only changes I've made that I can think of were to delete/disable some channels from GuideTool and disable some channels from within MCE.

Do I need to "Rebuild WMC Database"?

Thanks!

Re: No guide data - There is an error in XML document (0, 0)

Posted: Fri Dec 01, 2017 2:09 am
by garyan2
Sounds like your database is corrupted. I'd recommend the "Rebuild WMC Database" button.

Re: No guide data - There is an error in XML document (0, 0)

Posted: Fri Dec 01, 2017 2:40 pm
by mcemike99
Rebuilding the database fixed it and it preserved my custom guide. Thanks!

Re: No guide data - There is an error in XML document (0, 0)

Posted: Sat Dec 02, 2017 5:53 pm
by garyan2
mcemike99 wrote:Rebuilding the database fixed it and it preserved my custom guide. Thanks!
Good to know it works as designed! Thanks for the feedback.